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Recent reviews

Paul Christensen

Paul Christensen

Rated 2 out of 5 stars

I purchased 2 units over 2 years ago. Both where 250 watt motors with 2 different batteries sizes. Installation was easy enough. On the 50 cm bike i had to buy a bottle cage adapter plate to move the mounting points higher so the battery would clear the bottom bracket. The units operated well enough with good assisatance as to be expected. I was a little disappointed you could not adjust the speed on the 250 w motor above 32 km/hr even though in the settings there are allowances for up to 50 km/hr. on talking to Gina she pointed out I need the 350 w motor to go 37 km/hr or 500 w motor which would not be compatible with my type of axle. Overall if i didn't have the problem im having now it would be 5 stars but. After about 18 months and probably not more than a 1000 ks the smaller battery bike - power became intermittent, reaching out to Gina at 100 g she trouble shooted that we needed to have v2 firmware. This didn't solved the problem, now after 2 years the 2 nd battery bike developed the same problem , It was parked up. 2 bikes out of action , bugger i thought Chinese crap again. I pulled the battery out later on and by chance noticed the connection for the battery to controller to bracket had been shorting out in the processes ruining the connection for reliable operation. Checking the other battery it had the same problem. I got back to 100 g and they said we are out of warranty. They asked what type of surfaces i ride in and the position of the batteries. to cut a long story short, it became obvious that this is a known problem to them as the even have a video on how to butcher the battery controller with a drill bit so you can replace it with a new one. Anyway I've bit the bullet and order some new parts probably for the same problem to happen again. This is a serious problem and i think 100 g should come to the party with upgraded parts to keep there customers happy, i will not be purchasing any new wheels at present until the make upgrades hence a 2 star for a unreliable products