WAEPA Reviews 

73
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I love WAEPA. I was glad I didn't stick with FEGLI for life insurance as a federal employee - it was much more expensive for less benefits, in my experience. WAEPA has been terrific. I've gotten a... See more

Company replied

Rated 1 out of 5 stars

I have to send paperwork and have a question. Ive called at all times of day, been disconnected, sent to voicemail, received recorded message to call back later everyones in a staff meeting. I dont be... See more

Company replied

Rated 5 out of 5 stars

I received the email about the WAEPA scholarship grant. I forwarded the email to my daughter, she followed the instructions and received the award. I'm so glad WAEPA has the program, it will really he... See more

Rated 5 out of 5 stars

WAEPA is by far the best life insurance I’ve ever had. I feel very fortunate I’ve been able to secure their services. Their customer service is top-notch, as well. Lastly, my son, a rising second y... See more

Company details

  1. Association or Organization
  2. Disability Insurance Company
  3. Federal Government Office
  4. Life Insurance Agency
  5. Non-Profit Organization
  6. Term Life Insurance Provider Company

Written by the company

Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees. WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then. Today, WAEPA has a membership of more than 50,000 Feds and their families.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.4

All reviews

(73)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy application process and great…

Easy application process and great price for the term life insurance!

July 13, 2026
WAEPA logo

Reply from WAEPA

Hi Kome, thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with our application process.

Rated 5 out of 5 stars

Great Process and Easy Application

The application process was easy and fast.

July 13, 2026
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Reply from WAEPA

Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with our application process.

Rated 5 out of 5 stars

Very good price

Price was very good, quick easy app

June 15, 2026
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Reply from WAEPA

Hi Angelo, thank you for leaving a review! We're glad you had a positive experience with applying for coverage.

Rated 5 out of 5 stars

Very professional

I’m so happy I switched companies. I love WAEPA due to the professional.

June 15, 2026
WAEPA logo

Reply from WAEPA

Hi Barbara, thank you for taking the time to leave a review! We're glad you had a positive experience.

Rated 5 out of 5 stars

What a great experience

What a great experience! MAURKITA FOSHEE
She was so patient and understanding!

June 2, 2026
Unprompted review
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Reply from WAEPA

Hi Dee Dee, thank you for taking the time to leave a review! We're so glad to hear that Maurkita provided such excellent service.

Rated 5 out of 5 stars

The new member welcome kit is…

The new member welcome kit is comprehensive and complete. Follow up to my questions were timely and helpful.

March 4, 2026
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Reply from WAEPA

Thank you for taking the time to leave a review, Shirley!

Rated 5 out of 5 stars

Value of coverage

Understanding the product and the value of said product

March 4, 2026
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Reply from WAEPA

Thank you for taking the time to leave a review, Van!

Rated 5 out of 5 stars

Made the choice easy, no second guessing.

The entire interaction has been easy and dare I say enjoyable.. a few other companies pushed unwanted higher premium plans on me. Waepa gave me exactly what I wanted for a reasonable premium. Communication has been timely and thorough.

March 4, 2026
WAEPA logo

Reply from WAEPA

Thank you for taking the time to leave a review, Jason!

Rated 5 out of 5 stars

WAEPA Assistance

WAEPA Assistance
I had questions about carrying my coverage into retirement and the person I spoke was pleasant and helpful.

November 17, 2025
WAEPA logo

Reply from WAEPA

Hi Carol, thank you for taking the time to leave a review! We appreciate your continued membership.

Rated 5 out of 5 stars

Fantastic company!

You can always count on them to support the federal employees!

November 17, 2025
WAEPA logo

Reply from WAEPA

Hi Annette, thank you for taking the time to leave a review! We appreciate your continued membership.

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