800bear reviews

800bear reviews

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5.9
from 0 - 10
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Terrible experience.

So i purchased a stuffed toy for my baby girl for Valentines day and paid $9 for guranteed shipping before Valentines day.. and it's currently 2/17/2014 and the item has yet to arrive.

I called customer service last week and went no where because it just hung up on me after staying on hold.. i emailed them twice and finally received a very lazy remark about how it's out their control once it's shipped and they will do a full refund if i refuse you the shipment.. totally nonsense.

Do not buy from them
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Great company.

Great company.
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Order not received as promised!

I ordered a bear and an enclosed card on a Monday prior to Mother's Day which was the following Sunday (May 12th). The Saturday before Mother's Day, my mom received the card but no bear. I contacted the company and they promised to send out another one immediately. A week later she still hadn't received it. I emailed them again yesterday and they said it had just shipped the day before. Yeah Right! Even if she receives it now, Mother's Day was not the same for her.
No offers to make up for their mistake. They could have said "your next order will be free, or discounted" or something. I won't use them again.
Lyne
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800bear.com

PROS:
1.) Prices = Good
2.) Shipping Options = Good
3.) Delivery = Excellent
4.) Ease of Purchase = Excellent
5.) Customer Service = Excellent
CONS: None
SUMMARY: Excellent = 5 stars

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800bear Details

About this company

Personalized teddy bears, baby blankets and baby gifts. We provide only the best, high quality brands including Russ Berrie, Gund and Purr-fection. FREE personalization and FREE gift wrapping too!

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Category

800bear is ranked 40 out of 49 in the category

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