While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's website and overall user experience, finding them complicated, frustrating, and difficult to navigate. People also reported issues with products, including phones that overheated, had battery problems, or simply did not function correctly. However, some people were satisfied with the service they received, describing staff as helpful, professional, and accommodating. A few other people also felt that certain products, like specific food dishes or massage services, were exceptional and highly recommendable.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers express frustration with issues like... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised specific services, highlighting... See more

Product

Consumers find product experiences to be ambiguous. While some customers express satisfaction, such as... See more

Staff

People report ambiguous experiences with staff. Many reviewers praise staff for being polite, professional,... See more

User experience

Reviewers express significant dissatisfaction with the user experience. Many report that nothing works... See more

Based on these reviews

Rated 2 out of 5 stars

I wanted a bid to coat our drive and walkway. The estimator that came out said she had only done a few of these and seemed uncertain. When I got the bid (also had three others) Sin City was at least... See more

Rated 2 out of 5 stars

There's no way to experiment freely with this tool since basic operations like text-to-speech cost a ton.


2.3

Poor

TrustScore 2.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

I am so sick and tired of the Google…

I am so sick and tired of the Google policy for adding photos to Google reviews.
Once again: I add a picture of me and my wife drinking coffee and eating a cookie in a coffee bar. It gets refused twice: sexual content (WTF?!)
We go to the Rodin Museum. One of the pictures is one of the world famous statue ‘the kiss’. Again: review refused, sexual content.
I have dozens of these redicilous refusals and I’m getting so tired of this BS!
How do you expect to get decent reviews on venues, when your algorhytm is more conservative than a priest’s browsing history??
GET REAL GOOGLE!!!!

April 21, 2026
Unprompted review
Rated 2 out of 5 stars

Hilarys Blinds

Hilarys Blinds - Very disappointing experience with Hilary’s blinds due to their poor customer service.
From the moment I reached out for assistance, my concern was not taken seriously. The company are unresponsive and dismissive.
I feel their guarantee is worthless. I received one response stating they will charge me for a call out and the service would have to be paid for followed by no response when I challenged.
It seems like there was no real effort to help or even acknowledge the inconvenience caused.
Customer support is supposed to make customers feel valued, but this experience did the exact opposite. I would not recommend then to anyone
I have subsequently found a local fitter who has done an amazing job. If I had known I would never have used Hilary’s.

March 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had a great Ferrari experience at Carrs Exeter ...

Had a great Ferrari experience at Carrs Exeter with my sons. A passenger ride in an amazing Purosangue, followed by a tour of the showroom and workshop. Our host Dan Costelloe was professional, friendly and knowledgeable.

I won the experience in a charity auction, and it was worth every penny. Thank you very much!

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Documented Bait-and-Switch on Gemini Student Promotions!

Google is currently engaged in a MASSIVE promotional bait-and-switch. They are actively advertising a 12-month student offer for Gemini/Google One that explicitly states an expiration date of April 30, 2026.

However, their verification partner (SheerID) and their own internal support systems are summarily rejecting valid student credentials from institutions like ASU and MIT, and many others, claiming that the offer is 'expired.'

This isn't just a technical glitch; it's a transparency failure. Google is using the promise of these tools to harvest student data and boost AI user metrics, only to deny the promised benefit via a scripted support loop that ignores the legal terms on their own landing page.

I have documented the evidence—complete with receipts and the live URL contradictions—and uploaded it to their Google Maps HQ profile. If you are a student being gaslit by Google Support, do not let them close your ticket. This is a systemic denial of advertised benefits. Google: fix your database sync and honor your legal terms, now!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Renew Energy Solutions - ASHP Maintainance

Philip Corby is very experienced, properly qualified, CMS/ NAPIT registered and I find him to be both honest and reliable. Phil is no nonsense and takes the time to answer questions directly in understandable terms. We trust him and he has never given us one seconds worth of uncertainty.
We have used Phil twice - highly reccomended

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I bought a car today off West Riding…

I bought a car today off West Riding Manchester. I gave 5 stars but deserved 10. It was very good from start to finish no bull or false promises. Mr Jack Taylor i dealt will was very professional and a really nice person to deal with. I would recommend this co to anybody.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Motorlands Motorhomes fantastic service…

Motorlands Motorhomes fantastic service
Initially went over a year ago looking at Motorhomes really impressed very undecided so many Motorhomes to choose from returned early this year and saw the motorhome I wanted and today we drove our new family adventure away x
Thank you Motorlands x

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute thieves - won't deal wit them again.

Absolute thieves. Sent back a fault Google pixel phone that had a line in the centre of the fold. Nothing wrong with it other than that and it had an expensive Google case on it. Had it checked locally first but it was 5 months old and the lad advised me to send it back to Google as it was covered by warranty. I took into a 02 shops and even they said.. What a surprise, they always go. It's common. Your covered by warranty though. Sent it off to Google only to be told the phone had a crack in it. And they wanted £500 to repair it! The only damage done to it was the faulty fold, the phone had never been dropped or cracked. Spend around £2000-4000 per year with Google with my business. No more! Samsung here I come. Thought Google were better but just as bad as Apple for momeh grabbing. Disgrace.

April 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Google is Great!

Google is very clean and not too cluttered. Their AI (Gemini) is actually useful and combines with your workflow really well.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Google AI Overview = Trash, dont use it.

Your AI overview is the worst trash I have ever seen in my life. How can you call it AI? Learn from competitors like Claude and it would be crystal clear that your "AI Overview" is a solid 0.0001/10 if Claude was a 10/10.

When asking anything it always gives you everythin else than what you asked for.

GOOGLE IS A JOKE.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy the Pixel 10.

Do not buy the Pixel 10.
Nothing works properly and I mean nothing!
Bluetooth, connectivity, email, weather location, extended lock is a joke! And battery issues.
This phone is a joke!

April 17, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

BE CAREFUL

I wanted a bid to coat our drive and walkway. The estimator that came out said she had only done a few of these and seemed uncertain. When I got the bid (also had three others) Sin City was at least 35% higher than the next highest bid and abou 41% higher that the other lowest bid. Be careful with this company and get more than two other bids.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fast & Easy

Omega Live Scan in Clearwater, FL was fast & easy.
Maureen was polite and very professional. 5 Star

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Google’s AI constantly 100% of the time…

Google’s AI constantly 100% of the time gives out outdated wrong information on every subject. Totally useless in fact it makes things worse because they constantly give wrong information you suck Google

April 16, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look