Prosper Reviews 14,287

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and easy process for obtaining loans, often highlighting the speed of fund deposits. Many people appreciate the helpful and clear communication from staff and customer service, making the overall experience smooth and efficient. The online user experience is frequently described as easy to navigate, with many finding the application and approval process seamless. However, some customers were not happy with the customer support, describing it as horrendous and mentioning issues with credit line reductions or account cancellations. A few other people also felt that the company's processing formats were outdated, focusing too much on cash flow rather than other assets, leading to frustrating experiences.

What people talk about most

Payment

Consumers generally express satisfaction with the payment process, highlighting its ease and speed. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Service

Reviewers mention positive feedback about service. Many customers praise the fast and easy application... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers found representatives... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the representatives for... See more

Based on these reviews

Rated 5 out of 5 stars

Prosper delivered exactly what they said they would. From the pre-qualification and quote, till funds were deposited, the whole process was quick and easy. No surprises. For me it took less than 48 ho... See more

Rated 5 out of 5 stars

Overall experience from the Prosper I am give 5 because I can borrow the $50,000 within 2 days although, interested rate is little bit high than I was expected. However, I need a money right away,... See more

Rated 5 out of 5 stars

The process was extremely quick and easy. The representative was very clear and helpful on any questions that I had and the funding of the loan was also very quick. Extremelypleased with the company a... See more

Rated 5 out of 5 stars

Prosper has been very helpful in securing a loan and provided updates, even though the loan was applied for and funded on the same day. The funds were received during the time frame stated. The pro... See more


Company details

  1. #139 of 251 best companies in Non-Bank Financial Service
  2. #90 of 181 best companies in Alternative Financial Service
  3. #55 of 103 best companies in Financial Institution
  4. #51 of 83 best companies in Loan Agency

About Prosper

Written by the company

Founded in 2005, Prosper introduced U.S. consumers to an innovative new approach to personal finance called peer-to-peer lending. Over twenty years later, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of products.

Prosper’s flagship personal loan* marketplace continues to offer a unique value for borrowers and investors alike. Home equity loans and lines of credit through Prosper provide homeowners a range of options and choices for tapping into the equity they’ve worked hard to build. The Prosper® Card1 supports people seeking access to credit and flexibility in managing their finances.

Regardless of the product, Prosper is dedicated to meeting people where they are in their financial journey, in order to advance their financial well-being. Learn more at www.prosper.com.

*All personal loans made by WebBank.

1 The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Rated 1 out of 5 stars

I would say no stars but wanted to put…

I would say no stars but wanted to put something. They are scammers. They took from your account saying they will give me a loan. But instead they took money from my bank account. And trying to call the company is not helping because they said it was their company that did it. So some one is lying and stealing money from people. The whole Prosper name should go down in flames because the name is what they are using to get people out of their hard earned money. They pray one the ones who need it the most. Bad company all together.

March 6, 2026
Unprompted review

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