Snapchat Reviews 

An automated bot response with zero human review is not “support” — it’s a wall. If your policy is truly “no exceptions, no explanations,” then be honest that your appeal system is a facade. Users deserve at least a real person looking at their case, not a copy-pasted bot reply.

This app is utterly terrible. Its constant spam. Every ad is racist towards white people. Ads all over ones own chat with no way to stop it. Team snap in the feed daily harassing users. No way to block it. They push peoples accounts in discovery left and right and most of these women do deplorable porn while using snap to promote it. This app is not safe. Not user friendly, and darn near everything is going to cost you money. No one cares about accounts of people who are so self enthralled its just picture or video of them doing utterly nothing. Why are girls posting 100s of pictures of themselves? No one cares. Desperate men adding these Sodomites pushing these sub-human reprobate girls into thinking they are more important than others. I deleted my snap. Had it since it began. Its a disaster of an app.

I only use this so my kids and a couple of friends can send me snaps. But the constant "notifications" are super annoying. And they are pushing trying a new filter, or a memory, or someone I know is on snapchat. As if I care about any of that. But, if I turn OFF notifications, I won't know if someone I care about has sent a snap. GRRR. No way around it.

Paul was amazing person and helped me through my cyber security problem.

Dear Snapchat Team,

I'm thrilled to expand on the vision for a dedicated PC app, aiming to surpass current desktop social media experiences. My previous points touched on integration and functionality, but let's dive deeper into how this PC app could truly revolutionize user interaction on desktop.

Imagine a PC app that doesn't just mirror the mobile experience but elevates it. This means leveraging the unique capabilities of a desktop environment. We could see advanced, multi-track video editing suites built directly into the app, allowing for professional-grade Snap creation with timeline control, advanced color grading, and the integration of desktop-based audio editing tools. Beyond content creation, consider a truly dynamic Discover feed that can be fully customized, perhaps with resizable windows for different content types, or even the ability to "pin" favorite creators or shows for instant access. Integration with other desktop applications could allow for seamless sharing of files, links, and even screen recordings directly into Snaps. This isn't just about making Snapchat accessible on PC; it's about making it the premier platform for creative expression and content consumption on desktop, outperforming any existing social media app in terms of functionality and user experience.

The administrator role feature for group chats is also a critical component for fostering healthier online communities. As mentioned, empowering designated users with moderation tools—like the ability to remove problematic members, mute disruptive conversations, or pin vital information—is essential for maintaining order and positivity within larger groups. This feature moves beyond simple chat functionality to actively support community building and responsible online interaction, making Snapchat a more secure and enjoyable space for all users.

Thank you for considering these refined proposals. I believe these advancements would position Snapchat as a leader in the desktop social media landscape.

do not get full this company is not selling you the product they rent your items if you applied for 18 moths for the amount of 3000.00 for 18 month they will tell you to pull twice a week 180 dls appx you think you are buying because the store do not explain that you will rent and than buying for another 4000.00 for another 18 to 19 months so instead to buy your product for 3000 at the end you will paid $7,000.00 dls which this company is taking advantage of your money and never send you contracts and when you called you are av=dvised the amount that you were applied was only for 100 days valid no for the 18 moths on the contract there is no signature only the Pi number which not all the time is the same name but they signed digitally for you...BE CARAFULL WITH THIS KIND OF COMPANY DON'T LET YOU TO STILL MONEY. IF YOU ARE GOING TO BUY APPLY SOME WHERE ELSE IF YOU RENT IT CAREFULL TOO

I was banned for nothing. The email I recieved stated I posted something against the rules but selfies are hardly against the rules unless this is someone's way of saying I'm ugly.

if i could rate 10 stars i would. Restored me and my friend's 7 year snap streak in under 10 mins which meant my friend (who’s very sad at the moment) was able to dodge potentially another mental breakdown (and they’ve been rough!)

I HATE U SNAPCHAT. BANNED ME FOR NO VALID REASON AI IMMEDIATELY REJECTED MY APPEAL AND UR CUSTOMER SERVICE SUCKS ASS

I have been trying for several days to change the email address associated with my Snapchat account. The app keeps rejecting the change without any clear reason or error message explaining what is blocking it.
I contacted Snapchat Support multiple times and was repeatedly told to wait 48 hours and try again. I followed their instructions every single time, but the issue persists with no progress whatsoever. The support responses are copy-paste replies that offer no real solution and no technical investigation.
What makes this especially frustrating is that this is a basic account management feature. For a company of Snapchat’s size and resources, being unable to resolve a simple email change — or even explain why it is blocked — reflects a serious lack of technical competence and customer care.
Support should either fix the issue directly from their side or at minimum provide a clear technical explanation. Instead, users are left in an endless loop of waiting with no resolution in sight.
Snapchat Support just sent me a final email saying they “won’t be corresponding any further.” Let me tell you what that means: they failed to fix a basic email change, ran me in circles with copy-paste replies for weeks, and then closed the door in my face.
This is not a technical limitation. This is a choice. Snapchat chose to not investigate, not escalate, and not fix it. Their support agent “oscar” decided that closing the ticket was easier than doing the job.
You are a multi-billion dollar company. You have engineers, infrastructure, and resources that most companies can only dream of. And you cannot change an email address on a user account — or even explain why it is blocked. That is not a bug. That is neglect.
Your support exists to protect Snapchat, not to serve users. The 48-hour wait instructions are a delay tactic. The final closure email is a dismissal tactic. None of it is designed to actually solve anything.
I followed every instruction. I waited every time. I contacted support multiple times. The result: zero progress, zero explanation, and a door slammed shut.
To anyone reading this: if you ever have a real problem with your Snapchat account, do not expect support to help you. They will waste your time, repeat the same script, and eventually tell you they cannot help and stop responding.
This review stays public until the issue is resolved.

Video upload is very slow. There are privacy concerns.

Filters don't work properly. Chat notifications are missed.

The app consumes a lot of battery. The support team's response is very slow.

Someone has used my email account to create a fake account. When I contacted Snapchat for help, they would not help me with this. Very poor customer service.

Support was absolutely abysmal.
Got hacked and when i tried to recover my account they ignored what i was asking. Wouldn't answer any questions about my concerns of what would happen to my account while its been hacked. I have pictures of passed away loved ones and friends on their and now i have no way of getting those photos. I have pictures of my children which i'm concerned about them being seen/used by a third party for malicious reasons.

Pretty good games and very good bonuses especially when deposit $30 or $50

The app keeps crashing randomly and snaps fail to send, making it very frutrating to use daily.

Too many ads popping up constantly, completely ruining the user experience and making the app hard to enjoy.

DANGER!!! The delete option is mostly not an actual thing. You can enter email and number. Even if you have access to those they will reject your request.
Thia app is full of perverts and reporting them will get you banned instead

Have been Snapchat for more than 5 years and My overall experience with Snapchat was good but the concerning thing is they don't offer Reset pin without losing data for "MY EYES ONLY" Section as I forgot my key and I've a lot o Memories stored there but whenever I try to reset the Pin Snapchat says you'll lose all of your data what kind of policy is this...