Travelzoo Reviews 

46,053
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff, delicious food choices, wonderful and exceptionally comfortable hotel accommodations provided throughout their truly memorable visits. Guests also deeply appreciate the wonderful locations, beautiful scenic surroundings, and top-tier service consistently delivered by highly attentive and welcoming team members. Some reviewers were not happy with certain facilities and occasional cleanliness problems, specifically mentioning non-operational amenities, dirty rooms, or the absence of an elevator. A few consumers additionally encountered frustrating challenges regarding difficult parking availability or experienced quite distinctly disappointing interactions with local sales staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing them as knowledgeable, kind, and... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch quality and... See more

Quality

Consumers find quality to be positive, regularly highlighting the wonderful ambience and delicious food.... See more

Location

Reviewers express strong satisfaction and appreciation regarding the location. Consumers consistently note... See more

Facilities

Users describe positive interactions with facilities, noting that the accommodation was clean, well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow what a super hotel,very comfortable bed pillows etc..We regular use Tripadvisor have for years now this is only 3 rd time we have given 5 stars..exceptional good,friendly staff food to die for bes... See more

Rated 5 out of 5 stars

This is one of the best Travelzoo deals we’ve done. The restaurant,food and staff are first class,we really enjoyed our visit. Our waiter Aldo was so attentive and so efficient is his service. Food... See more

Rated 5 out of 5 stars

Wow. What an incredible unique dining experience. Fantastic concept. An absolute gem tucked away in an area of Shoreditch. Right from the start arriving at the venue made to feel welcome and valued. G... See more

Rated 5 out of 5 stars

Welcoming , great table layout. Very entertaining host speaker who gave us the history behind the distilleries conception. A Bristol bus circa 1950s had been converted to a bar serving area. The foo... See more


Company details

  1. Travel Aggregator
  2. Cruise Travel Agency
  3. Travel Agency

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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Asks customers to review

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4.7

All reviews

(46,053)

3,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great visit to Grizzli Winery

We visited the Grizzli Winery on a glorious September afternoon. We enjoyed every aspect of the visit. The reception area is beautiful, especially with the local art. Bruce gave us a very informative tour of the vineyard and the production area. We were impressed with the choices we had for wine tasting. We did not expect to sample ice wines. I especially enjoyed the rare Merlot ice wine. The charcuterie was very generous and delicious. Well done, Grizzli!!

September 16, 2026
Rated 4 out of 5 stars

Nice Lovely Stay

Nice, large room, old and full of character. Water, tea, coffee and biscuits in the room. Friendly staff, lovely breakfast. Room could use a little maintenance and maybe a few more dinner choices for the 2 and 3 course offers.

September 15, 2026
Rated 1 out of 5 stars

Be careful

Be careful - auto renews without warning and refuses to refund. Will cite terms and conditions but feels unethical.
Loving the shitty and unapologetic trustpilot responses that are copied and pasted on each response to this issue! Great optics!

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very quit area of central York…

Very quit area of central York excellent service food great a place of calm in a busy city staff excellent and very informative about this beautiful old building
A pleasure to eat afternoon tea in such gorgeous medevial surroundings

September 16, 2026
Rated 5 out of 5 stars

Spa afternoon

Went to the Oxford Belfry on a Travelzoo Spa deal to celebrate a friends birthday. Pleasant and efficient staff on Spa reception. Included in the deal was a 25 minute treatment, which we both enjoyed and an amazing afternoon tea, with sandwiches, scones with cream and jam and delicious cakes. We both really enjoyed ourselves and would recommend.

September 12, 2026
Rated 5 out of 5 stars

I’m so glad I spotted this on…

I’m so glad I spotted this on TravelZoo.
The location is so peaceful and enchanting, and the hotel itself is both historic and quirky - we loved the underground tunnel to our dinner restaurant across the road!
It was worth the little extra price for the clifftop view from our bedroom.
The staff were lovely and our room
was perfect, with a stunningly-tiled en-suite shower room.
The peaceful, healthy walk from beautiful Pegwell Bay into Ramsgate itself was a real tonic.
Being able to gaze out at the shoreline and admire the bird life (and the cockle-pickers) completed a memorable picture of a visit which we’d recommend to anyone wanting peace, quiet, and good food in a timeless village on a cliff, with a fascinating, elegant and historic town within easy reach.

September 14, 2026
Rated 5 out of 5 stars

Lunch at the Lanesborough Hotel

We have used the Travelzoo offer at the Lanesborough Hotel a number of times previously and it always delivers as a venue, food, service and friendly staff.Today was no exception and a most enjoyable lunch.

September 16, 2026
Rated 5 out of 5 stars

Food was excellent

Food was excellent, and the service was excellent. The 5 course meal was tremendous. Will return to the three fishes for Sunday lunch soon. 🔜 i

September 16, 2026
Rated 5 out of 5 stars

Barnacle

Great opportunity to experience a wonderful restaurant at an affordable price. Food and staff great.

September 16, 2026

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