Alen Corporation reviews

Alen Corporation reviews

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Review by confirmed purchaser

Alen's BreatheSmart technology delivers as advertised.

I originally purchased the BreatheSmart Air Purifier early January to help reduce allergens, dust, and pet dander. After several weeks of use reduction in dust and dander was quite noticeable (dusting became a weekly rather than a daily occurrence). I don't yet have any benchmark regarding the effectiveness of the allergen control. I'm sure that will come as we enter allergy season.
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Review by confirmed purchaser

Living an almost dust free life at last!!

This product really works. I don't have to dust as regularly and my sinuses haven't acted up since I began to use it.
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Review by confirmed purchaser

Two BreatheSmart units are definetly removing a lot of the dust from our house.

I have two BreatheSmart units that seem to be working very well. We have an unusually high volume of dust in our house. The source is probably our coal burner. We have used a coal burner for 25 years without this problem. So we can't be sure of the dust source. I will say the BreatheSmart units have helped a lot, but they have not removed 100% of the dust. We get a noticeable amount of dust every two or three days on the furniture. Before the BreatheSmart units were installed we could notice a lot of new dust on the furniture everyday. My next move is to shut down the coal burner to see what happens.
One of the units is noticeably noisier than the other when they are both running at the same speed. It seems like there is some internal vibration with the noisy unit.
Alen Corporation

Reply from Alen Corporation

Thank you for your feedback. At Alen, we strive to find a solution for every situation to give our customers clean air. Dust can relate to almost any particle type and comes from areas like walls, clothes, floors, furniture and the outside air. As the dirty air is pulled towards the unit, airborne particles encounter obstacles like tables, electronics, furniture, etc. If the particles reach these surfaces before the unit, they may 'stick' and give the effect that the unit is not collecting all it can. This is true of all air purifiers.

We recommended you look at your Pre-Filter after about 1 month of continues run time. The Pre-Filter is designed to capture things like dust and will start become dirty. This is a good visual indication of what the unit has been removing from the air. Cleaning this Pre-Filter about once a month is also important to keep the efficiency of the unit at its peek.

If you have any additional questions, our non-commissioned Air Purification Consultants are only a call away at 800-630-2396 and press 1 to reach them.
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Review by confirmed purchaser

Excellent product, especially for allergy sufferers

I have bought 2 air purifiers over the past 7 years. I am able to control my allergies better with the air purifiers and have reduced how many sinus infections I have had over the years. I love the auto-ship feature with the filters. I know I'll get a new filter on a regular basis and I don't have to worry about ordering it myself.
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Review by confirmed purchaser

Dependable and service like Clockwork

Several years ago I bought an air purifier and arranged to automatically purchase a new filter every six months. The machine continues to work without a problem and filters arrive on schedule.
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Review by confirmed purchaser

I have been dealing with this company for over two years and have been extremely satisfied with products and service

I purchased two purifiers from Alen and have really noticed the difference in the air quality in our home. The automatic order system is fantastic and always arrives on time. When I had a question about changing out the UV light they were extremely helpful and called me back right away. I always recommend this product to friends and family that come into our home and comment how clean and fresh the air is.
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Review by confirmed purchaser

Awesome Air Purification

I don't know about you but I hate dusting the glass and cleaning the fan blades in my house. I also own a miniature Dachshund who continuously sheds everywhere and was searching for a purification system that would help control the situation. So a few months ago I had to Google "Top 10 Air Purification Filters" The results = 3 of the top 10 were Alen products. This was news to me cause I had never heard of this company. After some due diligence I bought (2) T500 because of the quietness and reviews I had read. I must tell you I was very impressed with the results. I noticed an immediate change in the air quality and dust levels have dropped off dramatically! Thank you Alen.
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Review by confirmed purchaser

Sometimes it's not so much about the product...

...but the customer service. A+ for a prompt response to my concerns and an even faster resolution. I'd deal with this company just because of my experience with their concern for customer satisfaction.
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Review by confirmed purchaser

Great air purifiers for allergies!!

After many asthma attacks and countless rashes we found out that our oldest son- who is 4 years old is allergic to dogs. But we weren't about to re-home our piper dog without a fight. We did lots of research on air purifiers and decided on the Alen BreatheSmart and A350. They have made a HUGE difference. We run the BreatheSmart in our living room and the A350 in his bedroom. Our house has an open floor plan and is about 1700 sq ft total. It took about a week to see a difference with continuous use downstairs. Now we run it just at night and it keeps the air clean, crisp, fresh, and most importantly my sons symptoms greatly improved!!! We noticed a difference in the air with a350 in his bedroom just hours after running it! Also we have been using them for about 3 months and our electric bill barely changed! Overall we are VERY happy with these purifiers! Thank you Alen!
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Review by confirmed purchaser

Customer service staff were courteous and helpful.

Great product! Would buy again from this company.
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Review by confirmed purchaser

HAPPY V-ALEN-TINE'S DAY!

WE HAVE HAD OUR ALEN A350 AIR PURIFIER FOR ALMOST 2 YEARS NOW AND IT HAS MADE A HUGE DIFFERENCE IN THE AIR QUALITY IN OUR HOUSE. IT SITS IN OUR GREAT ROOM AND BASICALLY PURIFIES THE AIR IN 3 ROOMS (GREAT ROOM, KITCHEN, & SUNROOM). WE KEEP IT ON "2" WHILE WE ARE AT HOME AND THEN TURN IT UP TO "4" AT NIGHT,. WE HAVE A DOG THAT SHEDS AND WE HAVE NOTICED A TREMENDOUS DIFFERENCE IN THE AIR QUALITY SINCE WE STARTED USING IT. IT ALSO DOES A PERFECT JOB IN TAKING OUT ODORS - SUCH AS COOKING ODORS. IT IS SO EASY TO KEEP CLEAN AND TO CHANGE THE FILTERS. THE GREAT THING IS IT WILL LET YOU KNOW WHEN IT IS TIME TO CHANGE THE HEPA FILTER AND WE CAN GO ALMOST A YEAR BEFORE CHANGING IT. ABOUT ONCE A MONTH I SWEEP OFF THE BLACK FILTER THAT COVERS THE HEPA. WE LOVE IT!
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Review by confirmed purchaser

Creates clean, sweet smelling fresh air.

We love our new Alencorp air purifier.
I am no longer suffering allergy symptoms from indoor particulates created from our wood stove , or by our sweet dog.
The air is fresh & clean and we are all much healthier & happier having purchased our Alen and running it daily.
Thank you!
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Review by confirmed purchaser

ordercatcher

The machine is to loud.I can not tell if it is helping.I trust it is.
Alen Corporation

Reply from Alen Corporation

Thank you for your feedback. To receive the greatest benefit from your air purifier, we recommend running it 24 hours a day, every day. We also recommended checking the Pre-Filter, the first layer of your air purifier filter, after about 1 month of continuous use. The Pre-Filter is it is designed to capture larger particles like dust and pet hair. Cleaning the Pre-Filter about once a month is also important to keep the efficiency of the unit at its peek.

At Alen, we offer different types of filters that can target different concerns. Contact us to discuss your concerns so we can make sure you are paired with the appropriate solution. Our Customer Relations Team is only a call away at 1-800-630-2396 and press 1 to reach them. We look forward to assisting you. Thanks!
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Review by confirmed purchaser

Quite satisfied with Air Purifier and Dehumidifier

I purchased an air purifier and dehumidifier and both are functioning well. The dehumidifier arrived with a broken wheel but Alen Corp sent me a new wheel within days after reporting it. The Air Purifier is quite noisy on the highest two settings but we sleep with it right next to our bed on the lowest setting, and hardly notice any noise at all.
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Review by confirmed purchaser

Your service and products are excellent.

I bought a T 500, and I love it. Thanks for the great customer service.
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Review by confirmed purchaser

Great product great service!

The purifiers work great, the air in my home is much cleaner. It also takes care of bad oder. A week after I bought my two purifiers they went on sale, I sent an email asking if I could get a refund for the difference of what I paid and the sale price and they did it right away! Amazing service
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Review by confirmed purchaser

Outstanding Product

We have one of the Alen room air purifiers (T300) for a couple of years now and it works as advertised. We receive our air filters every six months and are very satisfied with their service. This year at Christmas time they even reduced the cost of their filters which made it even better. Amazing product with great service!
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Review by confirmed purchaser

My Dustbuster

Removes lots of dust daily, I clean out the pre filter weekly and have notices a decrease of dust accumulation on furniture.
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Review by confirmed purchaser

Machine is leaking

After working beautifully for a couple of years, it now is leaking all over the floor and carpet. Help!!!
Alen Corporation

Reply from Alen Corporation

We ask that you please contact our Customer Relations Team at 800-630-2396 to trouble shoot and discuss warranty options. Thank you for choosing Alen and we look forward to assisting you.

Alen Corporation Details

About this company

Alen Corporation produces a line of high quality air purifiers, designed to help allergy sufferers and others adversely affected by poor indoor air quality. Headquartered in Austin, Texas, Alen has taken its mission to help people Live Better into the global marketplace, enabling customers across the world to live happier, healthier lives by improving the air they breathe.

Always putting customers first, Alen continues to develop products that address the growing list of health concerns related to poor indoor air quality. In addition to allergies, this includes asthma, chemical sensitivities, chronic obstructive pulmonary disease (COPD), lung disease, heart disease and other respiratory illnesses.

Alen is shaping the future of the indoor air purification industry by developing high quality products and becoming the first and only company to offer a Lifetime Limited Warranty—providing customers pure air for life.

Visit Alen Corporation

Contact information

Call us on: 800-630-2396
We live here: 2929 Longhorn Blvd, Suite 103
78758 Austin
United States

Category

Alen Corporation is ranked 38 out of 159 in the category

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