Delivery Service good. Arrived on time packed in eco-friendly packaging. The item I ordered (Jett Brown Leopard print jeans) was too large size 26! (They would have fallen down) These are no longer a... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Great fit! First saw one in Guadalajara Jal MX and had to have one. Well that was 3 tshirts ago for the mens redacted style. Love the fit and compliments!

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Love the quality if items, the swift delivery and excellent customer service. Oh and the Sales!
Keep up the great work

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Love Allsaints clothes, always good quality finishes and a different style. Bought the blazer in the sale and I am so pleased I did. Fast delivery and good updates from both Allsaints and DPD.

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Easy to order, arrived when said would. Stress free experience. Would shop again.

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AllSaints are one of my favorite cloth brands, quality and stylish

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The delivery timing was fine, but the product was horrible. If I was just rating the leggings with skirt, it would get a big fat zero. The material was stretchy and there was no structure to the garment at all. In my haste, I thought I had ordered two sizes, but I ended up with two of the same size. It wouldn’t have made any difference; don’t buy them.

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Friendly and very helpful staff at the Eldon Square branch arranged for a pair of boots to be delivered next day as they didn’t have my size in store. That’s not so unusual, but the customer service was excellent.

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It took almost one month to receive an order of two pairs of jeans. The jeans material and fit was below expectations. Nowhere near what I would expect for $200 price tag.

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Very efficient unfortunately both coats ordered were beautiful but much too large and I had too return them

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Exceptional service from All Saints - bought my jeans in the shop and it didn't have my size. It was delivered the next day, less than 24 hours.

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I was shipped the wrong item- I ordered a sweater and received a 2pc dress that smelled strongly of someone else’s perfume. It came directly from a store so it made me wonder if it had already been returned before. Once I realized the mistake, I went online to re purchase the sweater but it was sold out (it was on sale). A very disappointing experience. I’m a long time customer and have come to expect better service.

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I love this skirt. I wore it to see family and got so many comments. It was delivered quickly and I just love it

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