AOL reviews

AOL reviews

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5.8
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Excellent for Email and News Updates

Excellent email service, and great homepage. Have used this service for years and love it! Would recommend!
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Customer service is awful

I was with AOL for around fifteen years but have now switched due to the offhand manner of their call centre staff and the £5 monthly charge if you don't want to pay by direct debit.
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Terrrible customer service!

We've used AOL for some time and received good broadband service. However, their customer service is out of this world bad! They are rude, and unhelpful when trying to sort out account issues. Have switched to another provider, but even that was a major hassle. Going through the bureaucratic telephone system, we've ended up speaking with people in South Africa, India, Philippines and Indonesia. I am thoroughly dissatisfied with AOL and will not recommend anyone joining them.
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i like them

Pros – -Incredibly talented technology team
-A good feeling of "team" in some places despite being such a large organization
-Opportunity to work on products and services that are used by a lot of people
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Excellent

Have used AOL for the past 11 years! Just wish they would bring their customer services back to the uk!!!
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outstanding site

I've been using AOL for 9 years. Great service
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AOL Customer service is NOT in USA

After cancelling my aol account, they still continue to bill me and over draw my checking account.

AOL Details

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