There was no email or any notice reminding customers that the account is about to be auto renewed. Babbel expects its customers to remember to cancel the account six months after they first paid. There is no option to not auto renew. So six months later, I am no longer using Babbel but found a surprised charge on my credit card. Immediately I contacted Babbel to cancel my membership and to request a partial refund. I am reasonable. I didn't remember, six months later, that my Babbel account would be auto renewed. I will pay for the 20 days that I forgot. But I am not using this service anymore. I don't want to pay for another six months. No. Babbel simply refuse. "Oh you were told, six months ago, in one tiny line, that your account would be auto renewed". "Oh, it is stated in the FAQ if you bothered to go looking for it". Let's summarize: 1) expecting its customers to remember to cancel every six months; 2) not providing so much as an email reminding that auto renew is about to occur; 3) refusing to partially refund for the auto renewed amount. All points to an unethical business that its only way to retain customers is by tricking them. Had Babbel partially refunded my auto-renewed subscription fee, I would consider using Babbel again in the future when I actually have time to use its service again. I am on auto renew with many online services, but none of them is this desperate for $40 that they are willing to make a customer a lifetime enemy.