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BigBusTours Dubai reviews

Good
7.8 out of 10

359 Trustpilot review(s)
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  • Reviews (359)
bigbustours-dubai.com

Review by confirmed purchaser

The perfect way of discovering Abu Dhabi

Great experience, good route, kind staff, I can only recommend ! Even free bottled water is included and this is convenient when it is hot in Abu Dhabi!! The ticket can be booked by the concierge of the hotel. It is valid 24 hrs from the first utilization which is good but you have to keep in mind that the bus operates "only" from 9-19h and if you start you trip from Abu Dhabi Mall it starts only at 10 am... and you have to have your trip ENDED at the 24h limit, so everything is quite limited for the 24hrs in reality but still a good deal.

bigbustours-dubai.com

Review by confirmed purchaser

Very nice experience

The Big Bus experience allows to discover Dubai in 1 day in a very friendly and comfortable environment.

bigbustours-dubai.com

Review by confirmed purchaser

Very convenient way to roam around Dubai.

Blue line is wonderful to visit all the iconic places of the modern Dubai. The only place that should be added to the route, is the Marina.
Red line is good but less interesting than the blue line. It includes the dhow cruise which is very nice, however after doing the cruise, getting a space in the bus is quite difficult, because many people what's to hop on the bus and limited space.
Overall good service, convenient and reliable.

bigbustours-dubai.com

Review by confirmed purchaser

nice experience with Big Bus Tour in Adu Dhabi and Dubai

I've had a chance to join my first Big Bus Tour in Abu Dhabi. I found it's an interesting experience for those who have never been to Middle East as the tour route already include all significant sightseeing into the route map. So it's very conveneince and flexible. We can manage time ourself and decide the each stop which we are willing to visit on our own. I found that if i buy the tour ticket in Abu Dhabi, i'll get discount to buy the tour ticket to Dubai. So I took a chance to visit Dubai. I also get the discount ticket to visit the Burj Kharifa building. The route in Dubai is more interesting and more stops to visit.

The staffs in each stop are very helpful and knowledgeable on the destination in the route. They can provide the informaiton, giving the suggestion including advice the alternative choices which matches our plan. They are very friendly and helpful. The driver also be informative and supportive. Overall satisfaction is good.

bigbustours-dubai.com

Review by confirmed purchaser

Good overview of the place

I enjoyed the tour, although sometimes the bus was to fast and one could not take photos.

bigbustours-dubai.com

Review by confirmed purchaser

Fantastic Way to see the Main Points of Dubai!

I was in Dubai for 8 days to visit friends but due to unforeseen circumstances, they were unable to take me around the area. The Hop On - Hop Off bus was the perfect means to see the best of the area! I was able to get off at the locations I most wanted to see in depth and spend as much time there as I wanted...then catch the next bus to come along. Riding on the top of the bus was perfect for my insatiable desire to photograph every inch of city but when it became too hot in the sun, I was able to sit in the air conditioning and cool off until my next destination as well. Buy your ticket online in advance to get the best deal! This was an amazing experience for a girl from a small American town and I can't recommend this way of seeing Dubai in a more enthusiastic manner!

bigbustours-dubai.com

Review by confirmed purchaser

Fantastic Experience in Dubai!!

Hi,
We had taken a short trip to Dubai and choosing to see Dubai via Big Bus tour was a very good decision! We enjoyed this trip and would recommend the same to friends and families.
Some improvements suggested:
1.Improve quality of the earphone,sound quality
2.Arrangement of water etc.
3.the rooftop section has vertical supports for roof,it will be good if those are removed/reduced to enable unobstructued photography.

BR//Mahindra

bigbustours-dubai.com

Review by confirmed purchaser

Biggups For The Big Bus Tour Dubai!!

I'm a big fan of bus tours in cities I visit & my Dubai experience didn't disappoint. The map is extremely helpful with the highlighted routes so you can plan your landmarks/historical site visits accordingly. We conveniently boarded the Big Bus next to our hotel with the Wafi City Mall stop & the hop on/off feature is effortless. The bus comes in frequent 20 minutes intervals so doesn't feel as though the wait is maddening. They are modern, clean, & doesn't hurt that in the sweltering Dubai heat they are air-conditioned. Those who want to continue to "blow dryer in your face feeling" can in the open seats upstairs. It comes with a few perks as well from a pair of decent quality ear buds (for guided tour information as you travel between stops) & free tickets for a water taxi/dhow dinner cruise/entry into Dubai Museum + Sheikhs home. I'd recommend the tour for your 1st day in Dubai as you get a general layout of the city & can be educated on the origins & recent growth of the city...

bigbustours-dubai.com

Review by confirmed purchaser

Dubai in a Day, Big Bus leads the Way.

I believe if you're in Dubai for a day or two, and is not road or metro savvy, Big Bus is the solution for you to tour around. It may sound pricey, but it saves time looking for places like a tourists and saves on your taxi expenditure. The only reason why there's no 5 stars rating is simply because the lady who were giving out the booklets at Deira City Center is extremely snobbish, condescending and unfriendly. I mean, she is the front line of the Red Line, and if that attitude is what we see first, it just doesn't cut out for a tour service. That being said, the bus service itself is efficient, timely and well informed.

bigbustours-dubai.com

Review by confirmed purchaser

Good service but a pricey

Friendly service by the operators and the tour on the bus lasted 45 minutes without getting off. Some of the venue stops were not interesting and the old markets were absent from the tour. Abu Dhabi tourist stops is still lacking as development is ongoing. Better once the development is ready by 2015.

bigbustours-dubai.com

Review by confirmed purchaser

It is a very good service

Easy to obtain the bus ticket

bigbustours-dubai.com

Review by confirmed purchaser

excellent but bit expensive

i have been to big bus tours in london, istanbul, frankfurt, dubai and abu dhabi. i found it very nice with excellent punctuality in timing and services. only a bit expensive. timing also should be extended from 8 am to 7 pm.
its really a class voyage

bigbustours-dubai.com

Review by confirmed purchaser

nice trip but we are a little dissapointed

In overall the trip is very nice; however, more expensive than in the other cities.
We are little bit dissaponinted because...
We had total of 5 people buying a 24hrs tickets. We had our tickets expired only for about 15mins when the rain came down in Dubai. We kindly asked if we could drive down with the BIG BUS only 1 STOP to the metro station. There were no people on the bus whatsoever. Unfortunately, they refused to give us a lift just for this one stop....not nice

bigbustours-dubai.com

Review by confirmed purchaser

Excellent

I really liked about your travels is full choice is given to customers and we can choose the interest/time accordingly. Buses frequency is also.


Suggestion: Better to cover the top layer on the bus entirely. It is giving trouble when raining. Covering with Transparent thin plastic on top layer of side directions with open option will be more flexible.

bigbustours-dubai.com

Review by confirmed purchaser

Worth the ticket!

The most important route and places are covered the Bus.

bigbustours-dubai.com

Review by confirmed purchaser

Informative

Informative ride showing the most important
Placera in Dubau

bigbustours-dubai.com

Review by confirmed purchaser

Really nice but expensive

Perfect for who are in short time at the city. Only two things: 1) the time should be extended from 9:00-17:00 to 7:30-19:30. The city it's huge and probably is not enough to see all the tour highlights... 2) the price should be lower

bigbustours-dubai.com

Review by confirmed purchaser

great ti see the country in one day

It was really great to see the whole country in one day. Very comprehensive with the blue/red lines. The buses were on time; staff were helpful some of the places were free; the picture on the boat costs 40 dirhams and paid 30 after bargaining ;).

bigbustours-dubai.com

Review by confirmed purchaser

Take the walking tour and night tour, to get the most out if

As a single person staying in Dubai the Bus Tour appealed as an easy way to see some aspects of the city and gain an overall impression of the place. Certainly you do get that, but without the experience of an actual guide it feels just a bit half hearted and when the recording on the dhow cruise stops playing mid sentence and no one bothers to ensure it finishes you do feel there is little care.
That said I enjoyed the live commentary of the guide I had by coincidence for the souk walking tour and the night tour. Maricar added enough humour to make it fun and she genuinely seemed interested in her job.
Considering a bus tour is not something I would not normally endure as I find it so tedious sitting, preferring to walk, but Dubai is so spread out it would be difficult to see much of it without the transport. And listening to a recording can be insightful at times.

bigbustours-dubai.com

Review by confirmed purchaser

was very enjoyable

We had a great time on the Big Red Bus tour - a pity it was separate to the eveniing tour
As a separate cost.

bigbustours-dubai.com

Review by confirmed purchaser

BigBus Tours Dubai - a great experience

We took the red tour the first day, the blue tour the second day and we really got a great view of Dubai. The bus stopps at all the main places for tourists. There is a bus every 20 minutes!
I would recommend this tour to everyone who wants to discover Dubai in a easy way!
The People working for BigBus were really friendly and helpfull!
There are free headphones and you can choose between 5 languages for the tour.

bigbustours-dubai.com

Review by confirmed purchaser

Dubai mall, Deira City center, Deira souk karama souk

Big bus Tour is the best to explore Dubai city

bigbustours-dubai.com

Review by confirmed purchaser

The perfect tour to Dubai

Big Bus tour on Dubai was very good, the routes passes by all the main attractions and gives a good knowledge of the history of them all. I've done the 48h tour that gives a stress free way to visit all. 20 minutes between bus arrival is fine, but remember that they are affected by traffic, making the time sheet do delay a little bit. The discount voucher book was also a good thing.

I'm satisfied with the service of the BigBus tours offered me.

bigbustours-dubai.com

Review by confirmed purchaser

Fantastic tour, very enjoyable!

Great tour, great commentary, excellent service!

bigbustours-dubai.com

Review by confirmed purchaser

BigBus Tour Dubai is a must if you visit Dubai

Great experience with BigBus Tour in Dubai. Is a must for every visitor.

bigbustours-dubai.com

Review by confirmed purchaser

Affordable and convenient city tour.

BigBus Tour Dubai is great way to experience city tour with a cheaper rate and convenient time allowance to hop on/off. Smart deal!.

bigbustours-dubai.com

Review by confirmed purchaser

Very nice tour, main spots are included, but timetable should be extended

I have made the big bus tour of Dubai and since I only had one day to visit the city it was perfect as it covered most highlights. However in my opinion the tours should run at least until 8pm (they finish at 5pm) because if we stop for some time in some of the stops we will not have time to see everything or to try the two different tours.

Thank you very much for the excellent service and information on board!
Inês

bigbustours-dubai.com

Review by confirmed purchaser

thank you for the great experience

There is access to all the hot spots of dubai. There is a long "siesta" in dubai between 13 and 16 pm . The souks and many attractions are closed . These hours are missing at the end of the day . Maybee it's possible to end the daytours not at 7pm- better 9 or 10 pm. Thank you for the great experience

bigbustours-dubai.com

Review by confirmed purchaser

We had a great day !!

Very well organized tour, with no problems to take us from the harbour and bring us back to our ship.

bigbustours-dubai.com

Review by confirmed purchaser

Perfect day out, good value for money.

Perfect day out, good value for money.

bigbustours-dubai.com

Review by confirmed purchaser

Funny time in Dubai thanks to big bus tour

Perfect routes for foreigners to get a view on Dubai. Well organised with stops at city highlights. Frequency of buses for hop on / hop off is convinient.
Recommended to tourists.

bigbustours-dubai.com

Review by confirmed purchaser

great experience! i'll recommend this to all first timer and people who want go around Dubai.

great experience! i'll recommend this to all first timer and people who want go around Dubai.

bigbustours-dubai.com

Review by confirmed purchaser

Good way to experience Dubai

This took me all round the main sites and being able to get on and off allowed me to plan what I was going to visit. The included walking tour and dhow cruise was very good.

bigbustours-dubai.com

Review by confirmed purchaser

Tour stops to early !! 5 pm is too early to stop

Tour stops to early !! 5 pm is too early to stop

bigbustours-dubai.com

Review by confirmed purchaser

great

I am a French visitor. Before getting tickets i exchanged with staff by e mail and received immediate answers it was reassuring and i bought tickets. taken bus was very easy as you can catch it at every stops. tours are complete with many stops in major areas and place of interest. guided tour in old dubai is very interesting i loved it allows us to see and come back on our own. I recommend bigbus tour and everywhere in the world as i used it.

bigbustours-dubai.com

Review by confirmed purchaser

Muy útil para recorrer Dubai

Deberia existir un abono para las 24 horas de un dia

bigbustours-dubai.com

Review by confirmed purchaser

good times, bad times

the tour itself was ok, but the cruise with the dhow was simply catastrophic:
1) the bus driver did not inform us that at 12:30 no dhow was scheduled
2) the captain was not able to steer the ship which resulted in a half an hour delay
3) the cruise with the dhow was really nothing special
-> all in all we wasted more than two hours for something below ordinary

On the night cruise the hostess told us about the meaning of the color in the UAE flag. Amongst others she mentioned that the black color stands for oil. This is a complete non-sense and we'd be very pleased if you could stop your stuff from telling such tales.

bigbustours-dubai.com

Review by confirmed purchaser

Good experience and would recommend to anyone

Good way to see City and learn some history at the same time. All personnel were courteous and friendly. Equipment was clean and in good shape. I did get on one bus where narrative connections did not work, but I was able to move to another seat where they did work. I would highly recommend this tour to anyone visiting the City and wanting to get a good overview of the sites and history of Dubai.

bigbustours-dubai.com

Review by confirmed purchaser

satisfactory

everything was fine timliness of service etc but for one detail which quite annoyed me at times. The audio - was not working at several instances and had to keep changing seats, I feel that this should be checked and fully serviced . This is substandard service for the price I paid - paid for a family of 5, Kept missing parts of the commentary which is not acceptable.

bigbustours-dubai.com

Review by confirmed purchaser

Great way to see Dubai!

I was with my mother and young daughter and we had a wonderful time. The bus was easy and convenient and always on time. We did get on one bus that didn't have any cover on the upper part and the sun and heat were too much to handle so we got off and waited for the next bus. It really wasn't a problem, they come about every 20 minutes. Take advantage of the included boat tour, that was also very interesting.