Reply from BigBusTours Dubai
[REPLY]
- Reviews (392)
- Wesley W Terrell
- 1 Review
Biggups For The Big Bus Tour Dubai!!
I'm a big fan of bus tours in cities I visit & my Dubai experience didn't disappoint. The map is extremely helpful with the highlighted routes so you can plan your landmarks/historical site visits accordingly. We conveniently boarded the Big Bus next to our hotel with the Wafi City Mall stop & the hop on/off feature is effortless. The bus comes in frequent 20 minutes intervals so doesn't feel as though the wait is maddening. They are modern, clean, & doesn't hurt that in the sweltering Dubai heat they are air-conditioned. Those who want to continue to "blow dryer in your face feeling" can in the open seats upstairs. It comes with a few perks as well from a pair of decent quality ear buds (for guided tour information as you travel between stops) & free tickets for a water taxi/dhow dinner cruise/entry into Dubai Museum + Sheikhs home. I'd recommend the tour for your 1st day in Dubai as you get a general layout of the city & can be educated on the origins & recent growth of the city...
- Chen Hoong Chan
- 1 Review
Dubai in a Day, Big Bus leads the Way.
I believe if you're in Dubai for a day or two, and is not road or metro savvy, Big Bus is the solution for you to tour around. It may sound pricey, but it saves time looking for places like a tourists and saves on your taxi expenditure. The only reason why there's no 5 stars rating is simply because the lady who were giving out the booklets at Deira City Center is extremely snobbish, condescending and unfriendly. I mean, she is the front line of the Red Line, and if that attitude is what we see first, it just doesn't cut out for a tour service. That being said, the bus service itself is efficient, timely and well informed.
- syed ali semait
- 1 Review
Good service but a pricey
Friendly service by the operators and the tour on the bus lasted 45 minutes without getting off. Some of the venue stops were not interesting and the old markets were absent from the tour. Abu Dhabi tourist stops is still lacking as development is ongoing. Better once the development is ready by 2015.
- Khalifa University
- 1 Review
- Ashish Saxena
- 1 Review
excellent but bit expensive
i have been to big bus tours in london, istanbul, frankfurt, dubai and abu dhabi. i found it very nice with excellent punctuality in timing and services. only a bit expensive. timing also should be extended from 8 am to 7 pm.
its really a class voyage
- Peter
- 1 Review
nice trip but we are a little dissapointed
In overall the trip is very nice; however, more expensive than in the other cities.
We are little bit dissaponinted because...
We had total of 5 people buying a 24hrs tickets. We had our tickets expired only for about 15mins when the rain came down in Dubai. We kindly asked if we could drive down with the BIG BUS only 1 STOP to the metro station. There were no people on the bus whatsoever. Unfortunately, they refused to give us a lift just for this one stop....not nice
- Naresh Kolli
- 1 Review
Excellent
I really liked about your travels is full choice is given to customers and we can choose the interest/time accordingly. Buses frequency is also.
Suggestion: Better to cover the top layer on the bus entirely. It is giving trouble when raining. Covering with Transparent thin plastic on top layer of side directions with open option will be more flexible.
- ERNESTO R AHEDO SANTOYO
- 1 Review
Worth the ticket!
The most important route and places are covered the Bus.
- Hans
- 1 Review
Informative
Informative ride showing the most important
Placera in Dubau
- Marco Padovani
- 1 Review
Really nice but expensive
Perfect for who are in short time at the city. Only two things: 1) the time should be extended from 9:00-17:00 to 7:30-19:30. The city it's huge and probably is not enough to see all the tour highlights... 2) the price should be lower
- Moataz Eldemedash
- 1 Review
great ti see the country in one day
It was really great to see the whole country in one day. Very comprehensive with the blue/red lines. The buses were on time; staff were helpful some of the places were free; the picture on the boat costs 40 dirhams and paid 30 after bargaining ;).
- Lisa
- 1 Review
Take the walking tour and night tour, to get the most out if
As a single person staying in Dubai the Bus Tour appealed as an easy way to see some aspects of the city and gain an overall impression of the place. Certainly you do get that, but without the experience of an actual guide it feels just a bit half hearted and when the recording on the dhow cruise stops playing mid sentence and no one bothers to ensure it finishes you do feel there is little care.
That said I enjoyed the live commentary of the guide I had by coincidence for the souk walking tour and the night tour. Maricar added enough humour to make it fun and she genuinely seemed interested in her job.
Considering a bus tour is not something I would not normally endure as I find it so tedious sitting, preferring to walk, but Dubai is so spread out it would be difficult to see much of it without the transport. And listening to a recording can be insightful at times.
- Russell Kane
- 1 Review
was very enjoyable
We had a great time on the Big Red Bus tour - a pity it was separate to the eveniing tour
As a separate cost.
- Yvonne Luetschg
- 1 Review
BigBus Tours Dubai - a great experience
We took the red tour the first day, the blue tour the second day and we really got a great view of Dubai. The bus stopps at all the main places for tourists. There is a bus every 20 minutes!
I would recommend this tour to everyone who wants to discover Dubai in a easy way!
The People working for BigBus were really friendly and helpfull!
There are free headphones and you can choose between 5 languages for the tour.
- Yameen
- 1 Review
Dubai mall, Deira City center, Deira souk karama souk
Big bus Tour is the best to explore Dubai city
- Luis Cunha
- 1 Review
The perfect tour to Dubai
Big Bus tour on Dubai was very good, the routes passes by all the main attractions and gives a good knowledge of the history of them all. I've done the 48h tour that gives a stress free way to visit all. 20 minutes between bus arrival is fine, but remember that they are affected by traffic, making the time sheet do delay a little bit. The discount voucher book was also a good thing.
I'm satisfied with the service of the BigBus tours offered me.
- Jonathan Frank
- 1 Review
Fantastic tour, very enjoyable!
Great tour, great commentary, excellent service!
- Herbert
- 1 Review
BigBus Tour Dubai is a must if you visit Dubai
Great experience with BigBus Tour in Dubai. Is a must for every visitor.
- MARYANNE DELAPENA G
- 1 Review
Affordable and convenient city tour.
BigBus Tour Dubai is great way to experience city tour with a cheaper rate and convenient time allowance to hop on/off. Smart deal!.
- Ines Maria de Matos Proenca
- 1 Review
Very nice tour, main spots are included, but timetable should be extended
I have made the big bus tour of Dubai and since I only had one day to visit the city it was perfect as it covered most highlights. However in my opinion the tours should run at least until 8pm (they finish at 5pm) because if we stop for some time in some of the stops we will not have time to see everything or to try the two different tours.
Thank you very much for the excellent service and information on board!
Inês
- Nicole
- 1 Review
thank you for the great experience
There is access to all the hot spots of dubai. There is a long "siesta" in dubai between 13 and 16 pm . The souks and many attractions are closed . These hours are missing at the end of the day . Maybee it's possible to end the daytours not at 7pm- better 9 or 10 pm. Thank you for the great experience
- Christian Schober
- 1 Review
We had a great day !!
Very well organized tour, with no problems to take us from the harbour and bring us back to our ship.
- Christian Klingmann
- 2 Reviews
Perfect day out, good value for money.
Perfect day out, good value for money.
- Richter Eberhard
- 1 Review
Funny time in Dubai thanks to big bus tour
Perfect routes for foreigners to get a view on Dubai. Well organised with stops at city highlights. Frequency of buses for hop on / hop off is convinient.
Recommended to tourists.
- World Explorer :)
- 1 Review
great experience! i'll recommend this to all first timer and people who want go around Dubai.
great experience! i'll recommend this to all first timer and people who want go around Dubai.
- Lindsay Rawlings
- 1 Review
Good way to experience Dubai
This took me all round the main sites and being able to get on and off allowed me to plan what I was going to visit. The included walking tour and dhow cruise was very good.
- Herman De Meyer
- 1 Review
Tour stops to early !! 5 pm is too early to stop
Tour stops to early !! 5 pm is too early to stop
- Mrs Christine L.
- 2 Reviews
great
I am a French visitor. Before getting tickets i exchanged with staff by e mail and received immediate answers it was reassuring and i bought tickets. taken bus was very easy as you can catch it at every stops. tours are complete with many stops in major areas and place of interest. guided tour in old dubai is very interesting i loved it allows us to see and come back on our own. I recommend bigbus tour and everywhere in the world as i used it.
- joan antoni teixidor sureda
- 1 Review
Muy útil para recorrer Dubai
Deberia existir un abono para las 24 horas de un dia
- markus rauber
- 1 Review
good times, bad times
the tour itself was ok, but the cruise with the dhow was simply catastrophic:
1) the bus driver did not inform us that at 12:30 no dhow was scheduled
2) the captain was not able to steer the ship which resulted in a half an hour delay
3) the cruise with the dhow was really nothing special
-> all in all we wasted more than two hours for something below ordinary
On the night cruise the hostess told us about the meaning of the color in the UAE flag. Amongst others she mentioned that the black color stands for oil. This is a complete non-sense and we'd be very pleased if you could stop your stuff from telling such tales.
- Jay Barnes
- 1 Review
Good experience and would recommend to anyone
Good way to see City and learn some history at the same time. All personnel were courteous and friendly. Equipment was clean and in good shape. I did get on one bus where narrative connections did not work, but I was able to move to another seat where they did work. I would highly recommend this tour to anyone visiting the City and wanting to get a good overview of the sites and history of Dubai.
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- Diane Moodley
- 1 Review
satisfactory
everything was fine timliness of service etc but for one detail which quite annoyed me at times. The audio - was not working at several instances and had to keep changing seats, I feel that this should be checked and fully serviced . This is substandard service for the price I paid - paid for a family of 5, Kept missing parts of the commentary which is not acceptable.
- Galena
- 1 Review
Great way to see Dubai!
I was with my mother and young daughter and we had a wonderful time. The bus was easy and convenient and always on time. We did get on one bus that didn't have any cover on the upper part and the sun and heat were too much to handle so we got off and waited for the next bus. It really wasn't a problem, they come about every 20 minutes. Take advantage of the included boat tour, that was also very interesting.
- Sun Moon
- 1 Review
Superb! Will do it again!
This was the best tour service I've experienced. My original fell through so I had to book the ticket at the last minute. Hence, I only had a e-copy of the ticket. The bus driver said that the e-ticket wasn't sufficient; however, the tour guide (I wish I could remember his name) somehow made it happen. I appreciated that he went out of his way so that I could get on the bus.
The tour guide was very knowledgeable. I felt like I was able to get ins and outs of the city. One thing that I would recommend is that maybe the bus can slow down (when can) so that the tourists have more time to take photos. Nonetheless, it was very informative and I had a very pleasant night.
I'd highly recommend people to go on this bus. Valuable for money!!!
- Victor Roth
- 1 Review
Good way to get an understanding of tge city's layout and for short visits
Needs better instructions on where to find location of the starting point, along with where the hop-on/hop-off points are?
- John Alfaro
- 1 Review
The service was great and always on time!!
Staff was always helpful and it was the best way for me to see Dubai in a day as I was there for 20 hours, I did the day and night tours and they were great. I would recommended.
- vikas sharma
- 1 Review
Excellent trip.
Please have one stop for some tea or coffee.or u can arrange in the bus itself.
- Nita Mistry-Evans
- 1 Review
Good tour at Great price not enough information
I purchased the tickets through the website and received the advanced booking discount which was a bonus on top of already very well priced tickets. The package and all the extras included is amazing. In total we did both red and blue tours, dhow cruise and 1 walking tour which took over 6 hours, a brilliant day out. The walking tour from the museum to the gold souk was a highlight of the tour and our guide was fantastic.
Only down side is the information on the bus tour sounds old and is limited, there is such a lot more that could be said about the city and the sights. Some of the information was repeated 4 or 5 times. I accept it might be played on different routes but that should only be heared twice in this case.
- Maha Ibrahim
- 1 Review
Great tour!
Worth it if you are not from Dubai, there is so much to see here and I wish they had a 72 hour pass!
- NAVEEN AGARWAL
- 1 Review
Dubai from TOP
It is a fantastic concept and gives a very good view about Dubai.
Note that free drinking water is provided only during peak summers without any additional charges. I think the same should continue throughout the year. It will not be additional burden on the company and will help the travellers to carry less load. The prices are little on the hire side if a group of more than 5 to 6 people are travelling. There should be a discount of at least 30% if the group size is more than 5 people other than the family package you have.
Also they should sell some of the necessary stuff in the bus and ensure the pricing should be the market price as being charged by departmental stores without any premium.
