WalletHub Reviews 

1,427
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the platform for consistently providing clear, accurate updates on credit scores, offering helpful financial advice, and delivering easy-to-navigate tools that simplify money management. Consumers frequently find both the website and mobile application extremely practical for keeping close track of daily spending habits and effectively monitoring overall financial health over time. Some reviewers were not happy with occasional account limitations, unexpected access restrictions, or service difficulties when trying to use certain features. A few users also noted feeling that customer preferences were sometimes overlooked or experienced minor technical hurdles when navigating between the browser and mobile application.

What people talk about most

User experience

Consumers find user experience to be positive, describing the platform as super snappy, comprehensive, and... See more

Website

Users describe positive interactions with website, highlighting its interactive nature and ease of... See more

Service

Customers had positive experiences with service, noting it provides great updates on credit scores and... See more

Application

Reviewers express strong satisfaction with the app, highlighting it as the best tool for budgeting, credit... See more

Customer service

People report positive experiences with customer service, highlighting that representatives keep them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so glad I signed on with Wallet Hub. They've been an awesome service to me. They always keep me up to date and they are always accurate in providing me with information about my scores and my cre... See more

Company replied

Rated 5 out of 5 stars

I've been with WalletHub for about 10 years, if not longer. Always great service! Never had one complaint, concern or issue. Always quick to provide notice to changes on my credit report, tracks all... See more

Company replied

Rated 5 out of 5 stars

My updates via inquiries were listed plainly simply and easy to comprehend and understand. You gave me my new current credit score As well as my potential credit score can rise up to 7... See more

Company replied

Rated 5 out of 5 stars

I like Wallet Hub because it keeps me updated on my credit score and notifies me with alerts about my credit report. Wallet Hub goes thru each item and allows me to agree or dispute each item. It's ea... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,427)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wallethub has really helped me…

Wallethub has really helped me understand how to get my credit score up I started with a 583,and by taking their advice my score is 680 something,you have to be willing to do the work and then your score will go up.

September 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wallethub has given me confidence and…

Wallethub has given me confidence and security of keeping me informed about my credit, credit score and protection of my accounts. If you wish to have good service about you being informed about your credit score and accounts trust Wallethub

January 2, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thanks so much for the great review, Janie! We’re thrilled WalletHub gives you confidence and peace of mind by keeping you informed about your credit, score, and accounts. We’re glad to be part of your financial journey!

Advertisement
Rated 5 out of 5 stars

I've been using WalletHub for many…

I've been using WalletHub for many years. I use the free version, which comes with a lot of perks. Minimal ads, as well. I highly recommend this service to anyone who is trying to keep track of their credit score or just anything that goes against their credit on an ongoing basis.

August 16, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thanks so much for being a longtime WalletHub user, Bonnial! We’re thrilled to hear you’re enjoying the Basic version and finding it helpful for keeping track of your credit. We really appreciate the recommendation and your support over the years!

Advertisement
Rated 5 out of 5 stars

My piece of mind …

I like when wallet hub send me updates on my credit score, cause it's something I try to keep in good standings just in case I want to buy a home. I'm confident that I actually can. thank you! wallet hub 😎😎😎

August 3, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thanks so much for the 5-star review, Gary! We're happy to hear our credit score updates help you stay on track and feel confident about your financial future. Wishing you the best as you work toward your homeownership goals!

Advertisement
Rated 5 out of 5 stars

Best credit app out there!!

Love this app!! Best credit app out of all of them? Easy to navigate and lots of info pertaining to credit and help! I'm about to get premium and raise my score on payday and utilize more of what the app offers! Highly recommend!!

July 31, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thanks so much for the awesome review and recommendation, David! We're thrilled you're enjoying WalletHub and finding it easy to use and packed with helpful credit insights. We hope you love Premium too, and we're excited to be part of your credit-building journey. Keep up the great work!

Rated 5 out of 5 stars

I've been on Wallet Hub for the past…

I've been on Wallet Hub for the past 3-4 years for any of my credit needs. From receiving an updated & accurate credit score to keeping you notified about changes to your credit, hands down Wallet Hub is my pick! Easy to navigate & use. Great for beginners learning credit basics. Very beneficial app for everyone. I highly recommend it.

July 30, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thanks so much for your continued support over the past 3–4 years, Frances! We're thrilled WalletHub has been your go-to for tracking your credit and staying informed about important changes. It's especially great to hear you find the app easy to use and helpful for learning the basics. Thanks for the recommendation!

Advertisement
Rated 5 out of 5 stars

Wallethub is great for everyone

Wallethub keeps you updated and on your toes. It doesn't let you drop the ball. If your forgetful or simply need reminding this is for you. I love it

July 15, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you so much for the wonderful review, Kendall! We’re thrilled to hear that WalletHub helps you stay on top of your credit and keeps you informed with helpful reminders and updates. We’re glad to be part of your financial journey and appreciate you being a member of the WalletHub community!

Rated 5 out of 5 stars

Prioritizing Privacy

This company makes its client's privacy a priority. They keep one informed and updated. All info is accurate. I recommend WalletHub.

July 15, 2026
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you so much for your kind words and recommendation, Robyn! We’re thrilled to hear that you value WalletHub’s commitment to helping protect your privacy and keeping you informed with helpful, up-to-date insights. Your trust means a lot to us, and we’ll keep working hard to provide the transparency and tools you can count on. Thanks for being part of the WalletHub community!

Rated 5 out of 5 stars

WalletHub has made my financial…

WalletHub has made my financial recovery possible by providing a summary of my credit score and any potential issues anytime I log in
When anything at all changes, I am notified immediately. I had an identity theft many years ago and lost over $30,000 I never recovered, and several years later, another $6,000 when I was taken to small claims over an online credit card that had been opened in my name but I didn't catch that one. I had no option but to pay that too but I been able to manage my budget very well, and having this to remind me daily where I need to pay attention to or the pats on the back when I pay off a debt, it makes it worthwhile to pay attention, and developed a very healthy habit.
Thanks WalletHub!

October 1, 2025
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you for sharing your experience with us, Shay! After everything you’ve been through, we’re so glad WalletHub has helped you stay on top of your credit and build healthier financial habits. Knowing that our alerts, updates, and progress tracking have made a real difference means so much to us. Thanks for trusting WalletHub to be part of your financial journey, and keep up the amazing work!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look