First and foremost, this company puts pets first. They have great products, great brands and great prices. Second, after I made a mistake on an order, they generously refunded me my full amount even though it was my fault.

Additionally, the website is beautifully built with amazing account management tools. Autoship is easy to use and allows for one time additions, which is a great way to try new products.

I will shop with this company exclusively going forward.