Clare Florist Reviews 

Having used this company for many years I now find after flowers were not delivered that they are no longer trading!

Shame I even have to put one star. This company isn't worth any stars.
They advertise that they delivery to the Isle of Skye. I paid my money. Next day I get an email saying
we cannot deliver, we will give you a refund. A little bit disappointed, because they have let me down. One monthly later I still haven't had my refund. Numerous emails, where the woman is extremely snotty, and she isn't willing to cooperate. She blames PayPal, saying the issue is with them. PayPal have told me twice now, that they refunded me then cancelled the transaction straight away.
I have explained this to Clares Florist but she isn't interested. I have rang over 10 times and each time they have hung up on me.
I paid for these flowers which were never delivered, and the customer services is shocking. I have now opened a dispute with PayPal, and I will get my money back.
I would not recommend using this Florist. The flowers were not cheap. I totally disappointed customer.

I received my flowers from a friend for my birthday gift on the 17th July , when they arrived, I cut the stems , removed some of the rose leaves and arranged them in a vase . The very next day they were drooping and by the Sunday they were gone . I was very disappointed as I know they were not cheap . I’ve emailed and sent photos to prove the state of them .
I was told I would receive a replacement bouquet but nothing arrived, I’ve emailed several times, phoned left voicemails to be ignored!
I’ve got better quality from a supermarket in the past and and they last a lot longer. I WILL NEVER USE THIS COMPANY AGAIN & I wouldn’t recommend them to anyone 😡

Flowers died within two days.Communication was poor. Evidence given regarding my birthday flowers.
Still seemed to ignore.

There was no card in the box to say who had sent the flowers, but there was a large advertising card promoting the florist. Minus one star, 4 remaining.
The stems of the bouquet were very slimy. I had to cut 5” off the stems. Minus one star, 3 remaining.
Leaves were left on all the stems, not stripped off ready for a vase as a good quality florist would do. Minus one star, 2 remaining.
Some of the foliage and leaves were withered or diseased - black spot on roses. Minus one star, 1 remaining.
One of the roses was but almost all the way across the stem just below the bloom and couldn’t be used. One of the pink roses shattered when I picked it up to put in the vase and couldn’t be used. Minus one star, 0 remaining, but you can’t give Zero stars. Please do not send me a replacement bouquet; I don’t want to waste half an hour picking out the good bits and preparing them for the vase.

Don't waste your money!
I ordered some orange carnations for my daughter's graduation photos. When they arrived, they were red!!!
My daughter was totally distraught. I tried ringing several times but no one answered. I wrote 2 emails and no one got back to me. So now my daughter has no flowers and I am out of pocket by £36.99!
PLEASE, PLEASE, PLEASE, DO NOT USE THIS COMPANY.
I would hate for anyone else to be disappointed by them!

I rieceved delevery on 2 July I followed instructions and rinsed in cold water cut bottom of stems and placed in a vase added flower food and placed in a cool area next day some of the roses had begun to wilt Iam not very happy

Avoid this company - flowers ordered two days ago and not delivered with nobody answering phone lines - maddening

Flowers delivered and left outside front door in blistering heat. Box battered and flowers were half dead. My sister in law sent them after spending time with me from USA.

There was a “hiccup” with first delivery and they were replaced by a beautiful bouquet of roses, so fresh and well packed. They responded quickly and professionally.
Definitely a great service

I have just sent a email with photos as I am so disappointed, these were sent as a birthday present from my children I am only glad that they did not witness the state of the delivery of a crumpled, battered box, on opening, the yellow flowers in particular more damaged than wilted, I am worried to tell my children as they will be so disappointed too and the expense of their birthday gift flowers worries me too.
Updated 24th April, Clare Florist has now resolved my complaint, thank you

Very poor.
Ordered a 12 rose bouquet using a gift voucher purchased as a wedding gift.
None of the bouquet’s could be purchased and delivered using the amount gifted ( I know the gifter would have been horrified by that) . Flowers arrived withered looking, browning in places and were looking like they had been purchased from the discount pail at a supermarket. Would not recommend this service.

We keep returning to this company because they are so reliable. Consistently beautiful white carnations - my favourite flowers. They always arrive fresh, well packaged and on time. The scent is fabulous. Thank you.

Very disappointed. I have just recieved flowers sent to me by my Mum, some are completely dead.

Just received flowers for my birthday a number of flowers were dead and mouldy. I have had to let my friend know as flowers are so expensive so embarrassing. I have tried to contact the company but no luck ! The quality is dreadful.

Received as a gift, most of the bouquet dead within in 2 days, feel bad for the people that that sent them what a waste of their money and dissapointing for me.
I would not recommend this company.

I had a lovely bouquet for mother's day last week, however, the main stem's of roses were damaged.
I made contact with Clare Florist and told them the issue and without any quibble or fuss the customer service suggested that they would send out a replacement bouquet.
I have to say I have never had such first class customer service from a company.
I have received the replacement bouquet and they are beautiful.
I whole heartedly recommend Clare Florist !

After being delivered a really bad bunch of flowers i emailed Clare Florist to let them know what happened, they responded and said they would sort things out. They kept in contact with me via email and sent a new bunch of flowers to my mum. I can say that the speed and way things were done was really good. Thank you Clare Florist.

Do not use. Flowers not arrived. Phone switched off

I have used Clare Florist for a number of years and always been delighted with their service.
There was an unfortunate problem with my last order, but I cannot praise too highly the speed and professionalism which they dealt with the issue. I will not hesitate to use them again.