Clarks Reviews 

Nathan in the CastlePoint store was so incredibly helpful with getting my two children school shoes. Despite it being the end of summer and crazy busy, he was patient, calm, polite and really accommodating with my youngest and her sensory needs. Thanks so much Nathan - made a summer chore an absolute dream and I got to leave with happy kids.

We went to the Carmarthen shop for new school shoes. Sarah measured my daughter’s feet and let her try on all the shoes she wanted. She was very patient with her and an all round nice experience for her. Thanks

Raised 2 issues with Clark’s, still no resolution. Parcel should have been delivered 26th August. Evri is their carrier service and they didn’t deliver, 10 days later they’ve actually LOST my parcel.
Raised an issue with Clarks, keep getting told to “wait another working day”.
I had to reorder my parcel and pay for DPD express £10!!
Clark’s are now ignoring my emails. So so so poor.
I’ve had to raise it with my credit card at this point.
Won’t be ordering again.
Even the service in our local store was terrible, Clarks downhill.

What a star employee Lauren at Peterborough is. Polite, helpful, positive and nothing was too much or a bother.
Excellent part of your Clarks work family!
We measured, we tried, we looked, we bought and left happy with our purchase.

Visited the Harlow store for back to school shoes was helped by Nell who was patient and helpful with my lil one who didn’t want to try any and as was a very busy day for store was really helpful and friendly

Clark’s wilmslow is definitely the best Clark’s store I’ve been too. Exceptional staff, very helpful. Tracy sorted me out with a few pairs of shoes in a friendly and helpful manner

I’ve visited the Clarks store in Loughton several times and have always received attentive, professional advice. The team takes the time to understand what I need and helps me find the right shoes every time (or order online and collect there).
Now even my little one can wear Clarks. Their wide-fit options and half sizes are perfect for his growing feet. Definitely one of my favourite brands!

We called into the Carmarthen branch on Saturday with our baby girl to get her measured for her first pair of shoes.
The lady who greeted us upon our arrival was very welcoming and politely directed us to the children’s section upstairs. When we arrived at the children’s section, we were warmly welcomed by Sarah G.
Sarah put us at ease with her knowledge, explained the process, and approached our daughter with a soft and gentle demeanour which meant our daughter was calm and receptive when it came to having her feet measured.
Sarah helped us choose the right shoes for our girl and we left the store feeling like we’d had the most positive experience. Due to the positive service, we’ll be returning for our daughter’s next pair of shoes. Thank you.

Carla at Castlepoint was really helpful finding school shoes for both my children. She was friendly, patient, supportive and took the time to find out what they liked/didn't like.

Visited kempston interchange store for a fitting and school shoes for my son. Was served by Ben. Ben listened to the styles my son liked and sourced according. Fitting and shoes purchased within 10 mins. Fabulous service and very happy customer

Went in to get my daughter’s feet measured for the first time and to purchase a pair of first shoes.
Salma served us and was amazing.

A lovely young man named Oliver in the Enfield town store made everything about buying my daughter’s school shoes so easy. From measuring to purchase he was pleasant and efficient. Sahib on the tills was polite and speedy. For someone who gets overwhelmed in social situations both young men made this experience smooth.

Very patience with fitting my children put them at ease. Thank you to the young man with goatee .

Lucy was excellent.

Lovely branch at Enfield Town.

Thank you

Took my son to the Bedford branch to buy school shoes and it could not have been a better experience. As soon as we entered the shop we were greeted then directed to have my son’s feet measured. This was done quickly and efficiently and then we were directed to and assisted by Imani who was just wonderful, so friendly, helpful and professional. It made the whole process so easy and my son left with perfect fitting, quality shoes for school. Thank you Imani and all the team at Bedford, an excellent shopping experience.

By far the GREATEST experience Ever, I also want to thank Linda for her help, she is amazing, she made my purchase so easy and she is so patient. Would definitely come back again!

Tracy was really helpful and kind. She was great with my two daughters - chatting to them but not in a patronising way, and spent time making sure the shoes fitted well. She made it a great experience for them and I’m very grateful. Thank you

We had a brilliant experience, Fartun’s pacience was unbelievable and soo appreciated.

Cris in the Grafton Street shop was so helpful. Her advice was much appreciated. Workers like her need recognition and praise. Big shoutout to her loyal colleague (who was on her last day) that encouraged me to write this review. So lovely to walk into a work environment where staff raise each other up. Well done ladies! I walked away with 2 pairs of new shoes and a lovely memory of how nice you two were to each other.

Brilliant service, very accommodating and knowledgeable. Highly recommend the store in Andover