Controller Chaos reviews

Controller Chaos reviews

Excellent
9.4
from 0 - 10
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AMAZING CUSTOMER SERVICE

I'd like to retract my previous review (if anyone can help me figure that out, please let me know!!!!) I feel bad having it out there because I'm actually blown away by how Controller Chaos handled my complaint. They emailed me, from an acutal person - Patric, who continued to follow up with me and busy schedule. They are standing behind their product and refunding my original purchase amount, even though it is now offered at a lesser cost. THANK YOU!!!!!!!! It's good to be able to TRUST an online retailer!
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Review by confirmed purchaser

Controller Broke; Sent email; NO RESPONSE

I was extremely disappointed as the controller broke in less than 6 months. I sent an email because this is really un acceptable, but I never got a response back. Won't order from here again.
Controller Chaos

Reply from Controller Chaos

Jule- Thank you for your order!

I apologize about your controller troubles. One of our friendly customer service representatives will be contacting you today to resolve this issue for you. Feel free to call us anytime at 1-800-790-7592 if you have any further questions or concerns. We are open M-F 9am-5:30pm CST.

Thanks again for your business. Have a great day!
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Review by confirmed purchaser

Amazing

I researched nine different "Modified Controller" websites before deciding to use Controller Chaos.The design process couldn't have been easier.They have lots of options and because of the way it's set up, you are easily able to explore those options and design your controller.I placed my order on Tuesday and received my controller on Friday, with regular priority shipping through USPS.The XBOX controller was Perfect. Controller Chaos was Amazing, start to finish.
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Review by confirmed purchaser

This controller catches all my friends attention!

As soon as I got the controller I was already impressed at how good the box looked look it's self. Awesome look. When I opened it I was very happy with it. The only way I can think of to improve it is a gold battery pack case and a transformable dpad ( I got the ironman edition by the way) ,also id like if they started doin chat pads too I would defiantly get an iron man one. Awesome company through and through, enjoyed it.
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Review by confirmed purchaser

very happy

very happy with controller, unique, looks great.
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Review by confirmed purchaser

super fast, super easy, and super satisfied

honestly, if you need or want a fully customised controller and you want it fast, controller chaos is the number one place to get it.
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Review by confirmed purchaser

Very happy

Very happy with everything couldn't be more satisfied with shipping and packing
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Review by confirmed purchaser

Bad customer service

I ordered a controller there, and experienced poor customer service. My client manager told me to submit valid ID with my address on it, because my PayPal was not verified. I tried to explain that we do not have such ID in Norway, but he did not understand. I asked if I could use a receipt, or anything else instead. My client manager did not answer directly, but rather unclear at this, and after a few e-mails back and forth I suddenly got mail that the money was transferred back, and the order was stopped. He did not tell me that this was being done.
Controller Chaos

Reply from Controller Chaos

Hi Linda,

I'm sorry that your order was not processed. With some orders we require additional forms of identity. Due to the nature of the products we sell we receive a higher volume of unauthorized orders. We do our best to screen orders that are truly authorized but unfortunately we are not always able to confirm the order was authorized by the account holder.

In these certain situations the orders are refunded to the original account. We always suggest to the customer that they confirm their Paypal account information and replace the order with us.

Thank you for your interest in our products. I hope you can understand our concern with these types of situations. Please let us know if you have any other questions or concerns.

Best Regards,
Controller Chaos Team
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Review by confirmed purchaser

THIS IS THE BEST!!!!

I really like this controller it does everything I expected it to do! This is the best decision I made when I decided to buy it!! I am having the most fun with it too! Chaos was speedy on their delivery and they have great products! I will definately buy my future controllers from them! Thanks Chaos!
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Review by confirmed purchaser

Great!!!!!

I love my controller definitely a satisfied customer, I just wish I would've ordered it with the master mod.... But there's always next time!! Thanks again Controller Chaos!
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Review by confirmed purchaser

Total epicosity! Great buy!

Perfect controller ! Great job!
Had originally purchased from rapid modz...terrible service no show on delivery had to fight for $$ back
Now you have our cash and we received the chaos controller on time and it is a wonderful product. Thanks for the easy purchase and being true to your word. !!
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Review by confirmed purchaser

Perfect

Super fast and exactly what we ordered. Thanks
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Review by confirmed purchaser

Better than EBay

I got the controller and the screws were a little loose, and the paint was bubbled in one place. But beats every other website I have bought controllers from.
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Review by confirmed purchaser

Controller Chaos was great from start to finish!!

I would order from Controller Chaos again!! They were very friendly and helpful on the phone and our controller came faster than stated!!
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Review by confirmed purchaser

great quality great customer service crazy fast shipping

u need a control this is where u get it A++++ all the way around
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Review by confirmed purchaser

The controllers from this website are the best controllers I've ever Bon

I like everything about these controllers and I hope to Buy another controller in the future
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Review by confirmed purchaser

i would recommend this site to everyone

I have wanted a modded controler and i finally got one and i love it
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Review by confirmed purchaser

The best custom controller

My overall expierence with selecting, buying and delivery of my controller was excellent, I bought it for myb12 year old son and he says it improved his gaming we will definitely buy again
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Review by confirmed purchaser

Very satisfied in every aspect

I went online and picked out what I wanted. Easy to build my own controller. Recieved email conformations on order and shipping. Very satisfied with the transaction process and the controller function
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Review by confirmed purchaser

Quick delivery

Great variety of options to choose from, had the controllers in 3 business days. Do not care for the surface finish, found it slippery compared to factory PS3 controllers.

Controller Chaos Details

About this company

Controller Chaos opened for business in early 2008 to fill a void we saw in the gaming world - quality modded controllers. Our goal wasn’t just to provide gamers with quality controllers that were outfitted with all the latest technology, we wanted to provide gamers with the largest selection of modded controllers AND back it with exceptional customer service.

Visit Controller Chaos

Contact information

Call us on: 1-800-790-7592
We live here: 11465 Schenk Drive
63043 St. Louis
United States

Category

Controller Chaos is ranked 3 out of 17 in the category

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