I recently ordered South Park and Dark Souls from the site. South Park was delivered with no problems and it worked perfectly. Unfortunately I had to cancel my Dark Souls order, but their fantastic customer service was more than willing to help me with my issue and understood completely. They responded very quickly and helped me resolve my issue immediately. I would strongly recommend this company to anyone trying to order games!
This was my first time using Direct2play and had the normal concerns using any new retailer. Their prices were really good so I gave them a chance.
Ordered Titanfall and Southpark Stick of truth for a total of about $82 ( would have been $120 retail). Southpark was delivered a little late but came with the pre-order bonus. My game backlog is so large I really don't mind a day delay. What I care about is price and getting a legit product. I received titanfall 4 days early.
Both keys activated with no problem on steam and origin. Customer service was good and provided updates. I also did a live chat with Max M who was very knowledgeable about my questions regarding whether or not Southpark would come with the pre-order bonus.
Good prices, quick delivery and legit products. All in all I will definitely not hesitate to use them again.
I will admit, when I first was introduced to this site I was cautious. All of the games are anywhere between $20-$50 cheaper than retail here in australia which was the cause of my concern. But, I haven't had any issues with my keys which stopped me from playing the games. Sometimes there is a little bit of a problem in the short term, but their support team is amazing. I couldn't ask for a better group of people.
Seeing as I'm from Aus as well, my government believes we should have censored games. Well, this isn't a problem here. Believe me, these guys are well worth putting your money into.
This is a great website for pre-ordering your games. I pre-ordered Titanfall and I obtained the key March 9th before release of March 11th. This allowed me to pre-load my content before the 11th and be ready for launch day. Also the reason I ordered here and not on Origin because they also have ridiculous sales. I only played $45 for Titanfall instead of the usual $60. This is a no brainer order from this website.
Being new to keysites, i've had a bunch of questions, so naturally I've been hammering the Help Ticket button like mad, and they've been immensely helpful and understanding, especially Joselyn who's been answering most of my tickets.
Also ordered some games and have had no problem with getting them.
I preordered Titanfall, which they offered at a great price. Unknown to me, my wife bought it for me as well. I asked them to cancel the order, even though they don't have to within 7 days of a preorder's release date. They replied and said that it wasn't eligible for a refund, but after telling my story they said they understood and refunded the money anyways. Thanks guys.
I bought my cd-key from Direct2play, and received it within minutes. A year later, they didn't have the language pack for the game, so they gave me a new key free of charge. I can definetely recommend buying games here.
So I preordered Stick of Truth, and unfortunately Direct2Play was not able to get my key to me on release day. I purchased the game on Steam, and then emailed them asking for a refund. Unfortunately they had already sent me their key, a day late, and I was worried that they might not refund my purchase.
I was wrong, I received very very quick replies to my emails and was refunded my money as soon as they cleared my key for use. I can't begin to tell you how much that means to me as a customer that I can trust a company to do the right thing. They easily could have stiffed me for the purchase, but instead were prompt with their refund.
I'm excited to support them in the future with more purchases, they even threw in a discount coupon for my trouble, even though I didn't feel like they needed to do that.
Thanks to Joselyn for the help from the support department, and to D2P for being an awesome honest company.
I was told about this site by my friend who is an intense gamer and is always on the lookout for gaming resources. i was skeptical at first but when i transacted at the site, it was as easy as pie. The process was very simple and i got my CD key in my mail shortly after making the payment. The keys were genuine and the prices were also highly affordable. They also have occasional discounts and contests for the CD keys which makes it a catchy deal for people like me. I would definitely recommend this site to all gamers. Buying CD keys legally is better than getting them off the net anyday. Cheers!!