Dressale reviews

Dressale reviews

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I was lucky

Not sure how I got so lucky. Ordered my wedding dress march 28th and got it yesterday April 18th. Was so scared after I bought it after reading reviews. I ordered shoes too. Both were just like picture, correct sizes. I got custom sized dress 37 27 37 and it was perfect. You can tell it's not perfect high quality but it is beautiful I am so happy. I am a real person this is a real review. I may have gotten lucky but I am so happy I got my dress and shoes from here now. Not sure if I would recommend after reading the reviews but my dress and shoes are perfect!
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HORRIBLE HORRIBLE HORRIBLE

Please do not waste your money. This has been the worst experience I have ever had with shopping online. I picked out my wedding dress and decided I would give this company a chance. I was very specific how I measured watching the tutorials to make sure I measured just like I was supposed to. Then I had a seamstress measure me as well. I sent the measurements in and the dress is over 4 inches too big and it is too short. I sent an email to the company stating this and they asked for pictures. With my seamstress help, we took the dress and showed using a tape the differences in the measurements I sent and the measurements the dress was made to. I have sent over 15 pictures now and all I am getting is that we allow for +/- 1 inch. Well that is great if it is just one place but when you have a dress and it is 1 inch too big here and then 1.5 inches too big there and then 3 inches too short you realize this has to be the wrong dress. They have given me excuse after excuse, even telling me to use 2-3 inches for "boobs affect" which I am still trying to figure out what they are talking about. Not once have they offered for me to send it back and them tailor it, not once have they said sorry we measured wrong however I will get a discount on the next dress I purchase there. NO THANK YOU! I will never purchase anything from this company ever again. The experience has been horrible and not what any bride wants to go thru. Please do not waste your money by shopping thru them. It is cheap for a reason, both quality and customer service. It is unfortunate but I learned the hard way.
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DESSALE's got your fix!

I'm a tall gal- teetering on 6 whole feet. When I was in college, I would fearlessly brave the streets of NY in 5" heels without a second thought. I also wore shorter skirts and pants seemed to be longer those days. In any case, I'm a little wiser, a little (not too much) shorter and although I'm practical, I'd still like to think that I obtain those stylish ways- what I'm getting at: no more 5" heels. Yes, I'm a flats girl and that's not a bad thing- nay, it's a great thing.

I LOVE finding amazing flats; it's like a treasure hunt. When I'm in the mood to hunt and ALWAYS find a winning pair, I go to DRESSALE because not once have I walked out of there drooling over at least five pairs (flats at that). I don't always purchase because my purses need some lovin' too, but honestly, there's such an amazing selection here and the prices aren't outrageous either.

A favorite brand is Dolce Vita, which DRESSALE carries in abundance.
All in all, for a recovering high-heeled converted flat addict- DRESSALE's got your fix!
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WORST Company to deal with, ever!

The ONLY reason I went with this company is because they had a dress I could not find anywhere else. I ordered the dress, they called for measurements and gave me a date of delivery, which is the only thing about them that actually was right. But it goes to hell from there.

It arrived in a small bag, wrinkled to the hilt, it was the wrong color and looked NOTHING like the pictures on the website. They did not extend the sleeves as I asked, nor did they add the lace up back like I asked, after I was assured would be no problem. There was suppose to the stretch satin on the bodice, but there was absolutely not a bit of stretch, and the organza was heavy instead of being light and airy like the pictures indicated, and the sewing looked like a 5-year old made it. Terrible! I would not be caught dead I that dress and it is in NO WAY the dress in the pictures. What they seem to be doing is taking pictures from other bridal shops and making their version of the dresses...only doing it terribly.

They are not good with customer service either. Everyone passes the buck and is shocked that you are unhappy. They actually expect me to send them pictures to provide evidence of what is wrong for their "manufacturers". They messed up the order and expect me to tell them what they did wrong. They have absolutely no professionalism, no quality control, no care or concern for their customers satisfaction, and absolutely no intention of making it right.

If you are looking for a wedding dress, don't let DresSale.com ruin your wedding day, go to a reputable, local company, where you can actually see what you are buying. You will spend a lot less money and experience a lot less stress.
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Generally satisfied.

Unfortunately my first order before me didn't get, but I have received compensation from the store for it and was able to select other products that are arrived on time, without any damage. I ordered the goods of different categories. Generally satisfied.
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Good

I bought couple of items from dressale.com: a dress, a pair of earing and a pair of shoes.
The dress is really nice (cocktail dress). Material is Elastic Satin, Chiffon, good quality. The shoes color looks very good, and size is suit for me.
The shipping was ok, lil bit expensive the Fedex express, but I guess is ok if you want the items to be shipped fast.
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Thumbs Up!

DRESSALE, I admit I hadn't been to see you in a while and after perusing your selections yesterday I am that much more sad.  In a weak, shoe needy moment, I bought a couple of pairs from DSW. Of course, a week later I am standing in your shop, virtually sobbing over the beautiful and fantastic pieces on display, none of which I can justify buying now.  

You and me DRESSALE, we have some business to attend to. I will be back.
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Pleased

I ordered a beautiful dress on dressale! It was shipped quickly and I received less than a month later. the dress is like the pictures.I was very pleased with the services of the store. I will return to buy for sure!
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great place to shop for shoes

I bought two pairs of shoes from the site and I absolutely love them, they perfect, and I also bought earings, they are perfect and very very nice,and very very good quality. dressale is definitely a great place to shop for shoes for great prices. I love it!
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great shopping experience

I have to admit I love online shopping, My faves are topshop.com. However, the other day I was online shopping and came across www.dressale.com which seems to be a qualified website. They have my faves high heels and gave me a really great shopping experience, thumbs up dressale.com!
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Dress Company from HELL

On March 11th. I ordered a prom dress for my daughter @ DeesSale, $210, talked to the seamstress, she asked my daughters height and the height of her heels. My daughter is 5'11", and to be safe I told the 4" heels. I thought everything would be fine. Until March 31st, when I received the package. It was small, opened it up and I knew right away, that it wasn't right. #1, it wasn't like the picture. #2, it wasn't long enough. Then I submitted a ticket, of my complaints..#1, it didn't look like the dress I ordered, sheer bottom. Question them on that, this would be lie #1, they told me it was my computer screen, or the lightening, and that if I wanted it to look like the picture it would have cost more. Mind you, on the website said nothing about that, believe me, I checked, NOWHERE. They told me to measure the dress, I did and it was only 56" long, my daughter is 5'11", 71 inches long They asked me to measure it again, in a different way, came out again 56". Then they sent me a email, and told me the LENGHT they had was 71.05". Wow I got them now, I thought. Wrong. I had to measure it again, still, 56".. Then I sent the the size chart, the size that I ordered on the chart, should have been 65". It is 9" off by the size chart. Lie # 2, then I get another email, they said it should be 65" long. If only it was, but it is not... Yesterday April 8th, it has been over week now, I get a email, stating, please keep the dress because the seamstress spent a lot on time and money on it, which in laughable, looked like a 5 year old made it, and if I keep the dress they would give me $20 off my next order. Like I would EVER order from them again!!!! You could only imagine how it looks on her, coming to her shin bone, about 9" to short.. Prom is April 12th, I had to go out and buy her another Prom dress. They turned her DREAM PROM, into a Carrie like NIGHTMARE..
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Your worst nightmare come true

This place is quite possibly the worst site run company I have ever dealt with.

I was looking for an inexpensive, simple dress for our beach wedding in the beginning of May. I came across dressales's website on a google search and found this simply yet pretty dress, reasonably priced. I had to get it quick because in a few hours, it wouldn't be on sale anymore (haha.. it's still on sale for the same price, by the way..scam #1). I went and ordered one.. paid the extra $20.00 for custom sizing and another $25.00 for better than average customer service. I received a call right after I placed my order.. and struggled to understand the person on the other end.. after several back and forths to confirm everything, we parted ways and I was told I'll have my dress on March 31st.

That is the only thing that went as planned...the dress was here on March 31st... in a sad little plastic bag... wrinkled so badly it'll need dry cleaning. On further inspection.. omg.. this thing looked like it could've been sewn by a 5 year old! Uneven hems, unfinished edges along the front pleats, fabric folded into a finishing seam, fraying edges, strings everywhere, and uneven pleats.. I was like ok.. it'll take some doing, but maybe I can fix it.. then I tried it on. It's like sucked onto my hips and my shoulders are popping out of the stupid thing.. really??! Measured it... I told them to make the hips 45.5 inches, it measures on the back end @ 22 inches.. 22 + 22 does not equal 45.5! I'm sorry.. and if if was @ exactly 45.5 inches.. it would still be wrong because there's no tolerance for a person to wear it.

I contacted Dressale and told them the problem and asked what do I do to get this dress back to them and get my money back... let the marathon of the run around begin.. they want pictures and 3 days to decide IF they're going to refund me my money.. I sent them pictures in a PDF format showing them the issues in each picture and a description what they were supposed to be looking at.. evidently their customer service team is not only insanely unprofessional.. (I think the same kid making the dress is the same kid servicing their customer service desk), they are rude as well! They also can't figure out how to open a PDF file.. or say they can't.. so they ask for pictures again. I replied back that the PDF has a whole bunch of pictures in it, they then tell me to email it to this other email address. Completely fed up and needing my money refunded soon so I can replace the dress, I have now escalated the claim with Paypal. I'm awaiting the decision as I type.

If you're a bride on a budget.. don't be lured in by the prices.. it's going to cost you a lot more in the end. Go to some place reputable like David's bridal or find something at a little mall boutique store. I wish I had...This whole experience has been a total nightmare.
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CROOKS

I ordered two Tiffany Style light shades and paid for them in early 2014. Then two weeks later they wrote me asking that I pay more money for the items as they would lose money. I wrote back to them that they had already been paid for an no I would not pay anymore for the two items. Never heard anymore form them. Then about three weeks later without any more correspondence a credit showed on my charge account. So I never got the lights. I paid extra for expedited shipping but was told items would ship in one month.
I went to their website and wrote a bad review but they removed the review.
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I Love the site

Last month I bought a casual dress for my Auntie. My auntie loves the dress so much and used it for her daughter's birthday ! I love to buy dresses here because it was very affordable and high-quality ! In terms, of delivery they doing good they offer fast delivery. I Love the site. It has so many choices to buy. :)

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This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by our fraud and coarse language detection system for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Affordable & Trendy with Great Quality!

Persunmall is a very trendy and affordable site with a lot of different dresses to suit everyone's style! The dresses featured on the site are some of my favourite products they stock and the pictures provided are great to visualise yourself wearing it. The dresses look very high end and there aren't as many negatives as there are positives! I'm very happy about the prices as they could be and look a lot more expensive! The customer service is amazing and they always reply at least 24 hours

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