I ordered a prom dress for my daughter on 28/01/11 with an event date of 28/04 - which is now 3 days away and I have still not had confirmation that my order number 1582 has been shipped. I have e-mailed two or three times and get "please don't worry! you can receive the dress before the event date! we will send the tracking number to you after ship your dress.Hope for your understanding!" It clearly states that it takes 5 days for shipping so now there is no chance. My daughter now has no dress and is very very upset indeed. It has ruined a day which is supposed to be very special and it has left her feeling stressed out and upset. If you have a deadline do not use this company as they can not be relied upon. At the end of the day I suppose you get what you pay for and I certainly wouldn't try to do something so important on the cheap again - it really isn't worth it. So very very disappointed.