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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's ability to filter out potential scammers and the thoroughness of the profile questionnaires, which helps in finding compatible matches. People also find the site easy to navigate and appreciate the variety of questions asked, believing they contribute to making positive connections. However, some people were dissatisfied with the subscription and pricing, finding it too expensive and noting that the inability to see pictures or message without a premium subscription was a significant drawback. There were also complaints about issues with the payment process, including difficulties subscribing and unexpected charges after cancellation.

What people talk about most

Website

People report ambiguous experiences with the website. While some customers appreciate its efforts to block... See more

User experience

Reviewers highlight ambiguous aspects of user experience. While some customers appreciate the thorough... See more

Subscription

Users describe negative interactions with subscription. Many reviewers express frustration with unexpected... See more

Price

Customers express widespread dissatisfaction with pricing, frequently citing unexpected charges and high... See more

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report issues with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like that you are monitoring the website coz so far, you have already blocked 4 of the men who showed interest and communicated with me because of possible scamming activities. I am hoping to get m... See more

Rated 3 out of 5 stars

So far this new experience is ok. But other sites you do not need to be premium to see pics and message (if a member messages first)

Rated 3 out of 5 stars

eHarmony needs to open up more matches for us to see. Very minimal choices when there are many subscribed members. One plus, more quality choices than other dating sites.

Rated 3 out of 5 stars

I think having to pay the high price to be able to read the message is high. When you are a widow you want to meet a nice gentleman but don’t want to pay all that money plus the person who sends you... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Los Angeles-based eharmony (www.eharmony.com) launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship. Customer Care Information: help-singles.eharmony.com


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Safe and sure !

Everybody I speak to agrees that e harmony is one of the safest and efficient ways of finding true love

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Numerous times they provide incomplete…

Numerous times they provide incomplete profiles with likes which mean you can't make contact with a potential like. With the incomplete profile they have the nerve to say "ops" like it supposed to be funny. I ended up removing different profiles of women I may have liked because I couldn't make contact with them. Eharmony has never bothered to improve on the situation. It is hard enough to meet women with the frauds already on the site.

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

A good site to meet nice people

I have chatted with several men and most seemed nice. I am dating one now. He is a top notch guy with many life experiences that he is willing to share. We are enjoying our time together.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

I like how matches are based on values…

I like how matches are based on values and interests. All these people seem to be quite pleasant. I only wish that it would primarily show me people who are within a 100 mile radius. There are many people that I look at, to only cross off because they are too far away.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

I love eHarmony

I love eHarmony, it's one of the best and most reliable dating sites. I talk a lot, so it works well for me. You really can pack a whole bunch of information onto your profile, so potential mates get a great idea of who you are.. So, try it!

September 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid eharmony. They are a waste of time and money.

My experience has been terrible. I am a gay man looking for gay men within 50 miles of me. I receive messages from women looking for men and men looking for women. Very few men looking for men. About 2/3 of the leads are over 1000 miles away.
They do not provide a phone number to speak with a representative. When you send a comment to them for help, you get the same response, thanking me for being a customer. Never have I received a helpful response. I have heard they are very homophobic.
Avoid eharmony and find an alternative solution.

April 24, 2026
Unprompted review
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Rated 3 out of 5 stars

I like that you are monitoring the…

I like that you are monitoring the website coz so far, you have already blocked 4 of the men who showed interest and communicated with me because of possible scamming activities.
I am hoping to get more connection with subscribers who live not too far from me in Texas. Most guys in their 70's seem unwilling to travel to meet thus wasting time spent communicating.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Obviously

Obviously, this is a company with background experience. It knows what questions to ask and how to identify compatibility issues.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

They charged me $300 when i only…

They charged me $300 when i only approved $17. No clue how thanks even possible. Says the subscription is u til 2028? How is that legal. Also the jankiest app of all time, beyond slow it makes no sense at all. Worst product of all time

April 24, 2026
Unprompted review
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Rated 1 out of 5 stars

I wouldn't waste my money with…

I wouldn't waste my money with Eharmony. They give you 3 days to ask for a refund which is not enough time to know that their site doesn't provide many options. Very disappointed.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

The worst dating site around

This is the worst dating site around.I will never sign up again.they will send you matches from other states.I wanted to stay in my geographical area area.it is screwed up that you have to cancel on the app.day late they still bill you for the whole subscription.I don't see how they stay in business ripping people off.and if you don't pay turn you over to the credit bureau.

June 10, 2025
Unprompted review

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