IT Services Reviews 

893
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service was excellent – my computer was completely fixed within just three days. I’m really grateful for the fast and professional help. They did an amazing job!

Company replied

Rated 5 out of 5 stars

I had an issue with my PC and visited IT-service in Kolding today. The staff was incredibly friendly, professional, and efficient. They quickly diagnosed the problem and provided a clear explanation... See more

Company replied

Rated 5 out of 5 stars

Hurtig ekspedition på Apple garanti sag. Informeret godt om proces.

Company replied

Company details

  1. Computer Support and Service Company
  2. Mobile Phone Repair Shop
  3. Phone Repair Service
  4. Telephone Answering Service
  5. Television Repair Service
  6. Washer and Dryer Repair Service

Written by the company

IT Services har siden 2001 været førende inden for service og reparation af IT og elektronik. Vi servicerer både forsikringsselskaber, erhvervs virksomheder samt privat kunder. Som Authorized Apple Service Provider tilbyder vi høj kvalitet, kompetent rådgivning, god personlig kontakt. Grundstenen i vores forretning er en enestående høj kundeservice. Uanset om du er privatkunde eller virksomhed vægter vi datasikkerhed højt. Du kan trygt have tillid til, at vores procedurer for behandling af dine personlige data lever op til de højeste standarder, både nu og i fremtiden. Du kan aflevere din enhed direkte i en af vores butikker i Kolding, Hvidovre og Århus. Kontakt til vores kundeservice 75 53 44 80


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

893 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(893)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was excellent

The service was excellent – my computer was completely fixed within just three days. I’m really grateful for the fast and professional help. They did an amazing job!

May 15, 2025
Unprompted review
IT Services logo

Reply from IT Services

Hi Svanhildur,

We’re truly pleased to hear that you were satisfied with the service. Our technicians always aim to deliver high-quality work combined with efficient turnaround times.

Thank you for sharing your experience — we truly value your feedback.

Have a nice day! :-)

Best regards,
ITServices / Maja

Advertisement
Rated 5 out of 5 stars

Excellent Service and Super Helpful Staff

I had an issue with my PC and visited IT-service in Kolding today. The staff was incredibly friendly, professional, and efficient. They quickly diagnosed the problem and provided a clear explanation of what needed to be done.

Fast, reliable– I highly recommend them to anyone in need of IT support. Thank you again for your help!

March 11, 2025
Unprompted review
IT Services logo

Reply from IT Services

Dear Pedersen,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team in Kolding. 🙌
Providing fast, reliable, and professional service is our top priority, and we’re happy to know that we met your expectations.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Thank you again for your feedback! We wish you a lovely day.☀️

Best regards,
ITServices / Jennifer

Rated 3 out of 5 stars

Slow process to identify issue and replace phone, but showed willingness and effort to support the best they can

It was a long process of 5 months where I spent a considerable amount of time and effort to get support in identifying the issue, which ultimately led the company to replace the phone. The new phone then also had an issue, but after escalating the case, I actually got the support I was hoping for - quick and to the point that solved the issue. I originally scored them with 1 star, but raised to 3 now, after i saw how the company listens to feedback and tries to do better. That is more than many others, so for that - THANK YOU.

June 19, 2024
Unprompted review
IT Services logo

Reply from IT Services

Hi Dilyana,

Thanks for the feedback. We always strive to improve and accommodate our customers if challenges arise during a case process.

Have a nice day! :-)

Best regards,
Maja / ITServices

Rated 5 out of 5 stars

Hurtig ekspedition på Apple garanti…

Hurtig ekspedition på Apple garanti sag.
Informeret godt om proces.

September 7, 2022
Unprompted review
IT Services logo

Reply from IT Services

Kære Søren,

Mange tak for de 5 stjerner.
Vi bestræber os for at yde den bedste service, og er glade for det lykkedes også denne gang.

Hav en dejlig dag :-)

De bedste hilsner,
Itservices.nu

Rated 5 out of 5 stars

Super service 👌

August 31, 2022
Unprompted review
IT Services logo

Reply from IT Services

Hej Annika :)

Mange tak for stjernerne. Vi ønsker dig en rigtig dejlig dag :-)

Solskinshilsener fra Itservices

Advertisement
Rated 4 out of 5 stars

Super god service

July 20, 2022
Unprompted review
IT Services logo

Reply from IT Services

Hej Allan!
Tusind tak for din vurdering. :)
Vi er meget glade for, at du synes om vores service.

Jeg ønsker dig en rigtig god dag!

Med venlige sommerhilsner
Benita/Itservices

Rated 5 out of 5 stars

reperation af defekt batteri på Mac…

reperation af defekt batteri på Mac air. Super hurtigt og effektivt. God kundeservice :)

July 19, 2022
Unprompted review
IT Services logo

Reply from IT Services

Hej Dorte!

Vi bestræber os at være de mest effektive og højst kundeservicemindede i branchen. ;-) Dine 5 stjerner varmer lidt ekstra disse varme dage- mange tak for dem og de søde ord.

Hav en dejlig sommer;-)
Itservices.nu

Advertisement
Rated 5 out of 5 stars

IT Services er hurtige og kompetente.

Hurtig og kompetent.

October 20, 2021
Unprompted review
IT Services logo

Reply from IT Services

Kære Marianne

Tusind tak for de 5 stjerner. Det luner godt her på en kold oktober dag:-)
Rigtig god weekend.

De bedste hilsner
Anita

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I sent my MacBook Pro for repair on Aug 25th. It took 5 weeks (36 days to be precise) to get it back. Lack of communication. Hard to get any updates on repair status and progress. Ignorant staff, disregarding the client and providing ridiculous explanations, like "it must take longer as you bought your laptop abroad and the invoice is not in Danish".
Avoid ITServices in Kolding at any cost!

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

God servis

God service OU kun in oven over dag ventetid 👌

January 17, 2019
Unprompted review
IT Services logo

Reply from IT Services

Kære Tonny.

Tusind tak for de 5 stjerner.

Det er vi meget glade for.

Ønsker dig en fantastisk dag:-D

De bedste hilsner

Anita

Rated 5 out of 5 stars

Super venlig og god service

October 26, 2018
Unprompted review
IT Services logo

Reply from IT Services

Kære Mikkel

Tusind tak for din flotte anmeldelse. Vi er meget glade for, at du har været tilfreds med vores service.

Ønsker dig en rigtig god dag.

De bedste hilsner

Anita

Advertisement
Rated 5 out of 5 stars

Good choice edbskader

Edbskader is fast and good at communicating. They are very helpful and trustable. I'm very satisfied with the outcomes of communicating with this wonderful company, therefore I highly recommend people to use Edbskader.

March 14, 2018
Unprompted review
IT Services logo

Reply from IT Services

Dear Mohamed Shil Abdi,

Thank you so much for your feedback. We are so happy to hear, that you have been satisfied with our service.

We wish you a great and sunny weekend :-)

Best regards

Diana

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look