I don't think i got anything bad to say about Elite Keys in the way they have have handle my case. I made an order of gems for my Guild Wars 2 game and it got stuck in pending But i left a ticket at their costumer support , wondered why my order got stuck in pending mode ,so they told me they want to make sure i am not someone else flashing cash... so i send them the requested info they needed to make sure Me is Me... lol , so i have done so and the whole business got solved within 24hrs which isn't easy to do... for that I'm mostly pleased it was solve fast and clean that exactly what I'm expecting from a company that respected her costumers much as respected herself... ^^ so i probably i will keep buying there. ^^