GiftStore.co.uk Reviews 

3,894
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Saw advert via Facebook, I never click the ads, searched for with Google and found them. Item was a head turner and just perfect for the person in mind, was so brilliant I bought 2. Super quality a... See more

Rated 5 out of 5 stars

Absolutely brilliant service. Ordered a bear for mother's day late Thursday evening and it arrived on Saturday. To turn around a personally messaged teddy bear in this time was fantastic and Mum was e... See more

Rated 5 out of 5 stars

While using this service i had forgotten to add something to an order just placed. I sent an email asking for the forgotten detail to be added . My email was answered within the hour confirming the ad... See more

Rated 5 out of 5 stars

Very good service. Fast delivery, had the item within 24 hours. Also excellent customer service, as I found there was a small little chip in the top of the glass item which they handled very well by... See more

Company details

  1. Gift Shop

Written by the company

Our industry leading website lets you to choose, personalise and purchase gifts of your choice from the comfort of your own sofa. Once you've placed your order a member of the GiftStore.co.uk team will get to work right away personalising your gift just for you. As part of this process our personalisation team offer the very best in traditional engraving. Finally, when it's all done, the team who has the most strict eyes for detail will individually quality check your gift before we pack and dispatch. We always try our very best to dispatch your personalised gifts within 24 hours.

GiftStore.co.uk

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,894)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete waste of money.

Complete waste of money.
From looking at the images, ig looked as described a garden Plant Pot.
When it arrived it was the size of z small Mug.
Really spoiled our Ruby Wedding Anniversary.
We have a Ruby Red Rose to plant. But it definately will not fit in the small Mug.
Ripped off.

June 16, 2026
Rated 3 out of 5 stars

Smaller than expected.

The plant pot looks great and it is good quality. Unfortunately, it's much smaller than expected. I am now finding it difficult to get a suitable plant to fit in.

April 6, 2026
Rated 2 out of 5 stars

Very disappointed!

I ordered 2 personalised slate coasters, but they are of poor quality. I understand slate is a natural product, but there were several 'scratches' on each coaster. Also, the print quality is very poor. Very disappointed!

September 25, 2025
GiftStore.co.uk logo

Reply from GiftStore.co.uk

Hi Carolyn,

Thank you for taking the time to leave us a review!

At Gift Store we have a rigorous quality control and packaging procedure to ensure that all our goods leave us in perfect condition, so we are sorry to see this has been received like this. If you could please send us some images of this to info@giftstore.co.uk we can investigate this.

Gift Store Team 💛

Rated 5 out of 5 stars

Perfect

Perfect. Order is fantastic, exactly how described.
Delivery flawless and on time.
Would recommend.
Many thanks.

September 19, 2025

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