Jackpot.com Reviews 

After submitting withdrawal information and an accepting it immediately I paid the extra dollar to have my funds available within 1 to 3 days so a week later almost they came back and said Now I got to do a KYC sent all my information to them Now they unlocked my account to where I can play now but the money's back on that account not in my bank like it's supposed to be only now to find out that I cannot add none of my banking information along with the one that I already used prior to it's not accepting it it's telling me that something's incorrect on all four of my banks so I wouldn't suggest putting a whole lot of money into this as you probably will not get it back.

They signed me up to a fortnightly subscription of £16 without even asking me said I won a prize and had to pay £1.25 P&P next thing they keep taking money off me, scammers they are and I’m stupid as I fell for it

I came across it recently and just tried a few games to see how it feels. The site is pretty straightforward, nothing confusing, everything loads fine. Didn’t really spend much time on it yet, just checking things out and left it there

I’ve run a few times, and then when I did take a big withdrawal out, they blocked my account said I need to register register with GameStop but Littel did they know I was already with them so I’m entitled to all my money back they also kept £100 of my winnings and blocked my account and pointless communication through emails miles so I’ve had to make formal complaint did receive a email yesterday saying they’re not with GameStop. Does anybody know the number to actually speak to somebody? And I’m more than happy to leave a better review once the situation is sorted and I get my winnings.

Account blocked since 18 February 2026 with £4,500 in funds.

I have been a customer since 2023 and have deposited and withdrawn many times without issue.

On 18 Feb 2026 my account was suddenly restricted and I was asked to provide Proof of Address, Proof of Payment Method, and a Source of Funds form. I provided all requested documents the same day.

Since then I have received no update about the verification despite multiple emails. My account still has £3,000 in pending withdrawals and £1,500 balance.

I have now submitted a formal complaint and am awaiting a response or deadlock letter so I can escalate the matter to IBAS.

I hope Jackpot.com resolves this matter promptly

€400 deposited twice in two weeks stayed at €1 per spin whole time, 400 spins +winnings (not very much) and two bonuses first one got 1 fisherman lol second got two bonuses and 3 fishermen , the rtp on this site is non existent, obviously if your reading this its too late as if you'd read the comments first you'd not be here now like me €800 euros over 1000 spins and 3 bonuses and 3 fishermen, absolute joke of a site !!!!!!!!

Awful. I signed up using a sign up offer and deposited the £15 required. Once I deposited the sign up offer completely disappeared. At that point I decided to just withdraw the £15. 2 days later I check the status of my withdrawal as I’m yet to receive the funds and I can’t log in because my account is “blocked”. I’ve tried to go on live chat but it simply doesn’t work. The only way to get support is through email and they take ages to reply. I know it’s only £15 but I wouldnt recommend this website at all.

I have recently signed up made a deposit of £370 and withdrew last night £2000 which was received this morning, I have also requested to withdraw a further £2000 making the total withdrawals £4000. Very happy so far, of course I will be sure to update my review once my second withdrawals are received

UPDATE: I have sent all documentation requested to verify my account and am still awaiting my withdrawal of £2,000 - we are now on day 3 will update when my funds are received

Ver poor payout
Registered, deposited large amount of money over a few months, then when I tried to withdraw, they requested photo identification. I’ve closed account & I’m waiting for the balance of £250 to be put in my bank. I’ll up date if it actually goes in.
Update- I received my withdrawal

I’m new to this site, loads of promos which is great. Uploaded a few hundred was playing for hours, sadly you just don’t win on this site. It’s such a grind to get anywhere and when you do finally get a bonus it just don’t pay that great, disappointing and this is the reason I stick to my regular sites.

I signed up last night, got my free spins which I profited from. I played some scratch cards and won £10. Then I won more on some mermaid game and also bass boxing which I found quite amusing to play lol 😆 despite the negative reviews for this company. I got my payment within 24 hours, well actually less. I read all these negative reviews and it got me paranoid, so I messaged support today asking about the time frame about my withdrawals along with a screenshot of the pending withdrawals to speed it up, and bam,I got my withdrawals all at once. For free spins, check that the game you choose isn't on an excluded list. I played mine on fishin frenzy even bigger fish which gives the user quite a good return most of the time and is quite fun to play as there are items to unlock for extra cash and also extra choices on the bonus game. Thanks to jackpot.com for paying me my winnings quickly. I'll be depositing again today, yippee 😁

Rubbish. Wagered the £15 and never got the 50 free spins

I have spent a number of days trying to receive my winnings of around £62. They blocked my account. Asked for numerous bank statements then had to fill in a form regarding spending limits etc... I am still no further forward with recieving my payment. I have never known a gambling company that requires all this information and taking their time to sort it all out. Even the big boy companies are not like this ... I just want my winnings so I can finally be free from jackpot.com

Definitely not worth the hassle the app can’t even verify my identity from the info I gave nor did it work scanning my ID

I signed up to a promo offer of deposit and wagered £15. I deposited the £15 but could not find anywhere on the site that promo so I refused to play and withdrew my £15 back. This was about 15 hours ago. I havent had a confirmation email of the withdrawal request so I went to log into my account and it is now blocked. No contact at all stating why. After reading other reviews about this site, I will 10000% never be going back on it and I advise everyone else not to use it.

. Terrible. I haven’t known a website like this 1. The payouts take so long. 3-7 days to pay out. Isn’t good enough. When other casinos pay out in 20 mins - 4 hrs. I have had to write and ask where my money is, several times. So I won’t use it again.

Unprofessional customer service and desperate for cash. I was charged 2 different fees off of the same transaction.

If I could give zero stars I would. Awful glitchy site and as for withdrawals they take the piss. A week to be paid into account. Then there's the late night cut off. I'll warn you, don't be surprised if they decide to just block your play after midnight. We are adults and some of us work nights so have nights off. Honestly one of the worst providers out there. Hopeless

I played the online lottery game exclusively with jackpocket until they became affiliated with draft kings and ruined the experience. So I decided to try jackpot.com. the first thing I noticed was it was more expensive to play than the other site also they don't give credit incentives to continue playing like the other site used to. It was also a little confusing how to receive your money if you decided to cash in your winnings . So I stopped hopefully someone will capitalize on the good and bad from both and create a really good online lottery game site!

The scammer they must have evrithink clos becouse they stil evrithink what they do, just stil ...I spend all my many in this scammer never bonus and I have to clis the account to do self excls my seif becouse they stil AND IT NOT REAL CASINO . They are rubbhis and dont pley .