HaibuReviews 

63,566
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to h... See more

Company replied

Rated 5 out of 5 stars

I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more

Company replied

Rated 4 out of 5 stars

I’ve placed multiple orders and I am very pleased with how quickly they deliver the product. As for the product itself, it’s exactly as described. However, I encountered one issue with my last order... See more

Rated 5 out of 5 stars

Wonderful service. I received my order very quickly (ordered it in the evening, the next day at lunchtime I already had the goods). Everything was neatly packed. The quality of the product is excelle... See more

Company details

  1. Hair Product Store
  2. Barber Supply Store
  3. Nail Salon
  4. Skin Care Clinic
  5. Hairdresser
  6. Wellness Center

About Haibu

Written by the company

haarproducten kappersbenodigdheden Vegan

Over ons

Wij zijn dé groothandel voor hair- & beauty professionals. Wij zorgen er graag voor dat jij als professional alles in huis hebt om jouw klanten zo goed mogelijk te helpen. En als we zeggen dat je er alles vindt, dan bedoelen we ook álles.

Je vindt er bekende merken zoals L'Oréal, Schwarzkopf en Goldwell, maar ook exclusievere merken zoals Mediceuticals, Shu Uemura, Alterna, SLA Paris, Kevin Murphy en Elleure. Scherpe prijzen en meestal dezelfde dag nog verzonden. Dus heb je vandaag het laatste beetje shampoo gebruikt terwijl je toch écht dacht dat je nog een fles op voorraad had? Geen zorgen, bestel dan vóór 23:59 uur en je hebt het de volgende dag in huis.

Wij bieden jou een razendsnelle en betrouwbare levering en een ruim assortiment met meer dan 200 merken. En dat allemaal voor de scherpste prijs! Haibu is er voor jou: de professional in het kappersvak die geniet van iedere dag in de salon.

Snel en gemakkelijk

Bij Haibu streven wij ernaar om alles zo snel en gemakkelijk mogelijk voor jou te regelen! Zo zorgen wij ervoor dat er dagelijks nieuwe kappersproducten aan ons haar en beauty assortiment worden toegevoegd, dat deze zijn voorzien van uitgebreide product informatie en altijd een scherpe prijs hebben!

shop nu!

Contact info

Promotion box for Haibu

Haibu APP

Nu te downloaden in de app store!

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

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4.6

All reviews

(63,566)

2,715 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PERFECT PRODUCTS AND SERVICE

Good products, perfectpacking, fast delivery! Super well done

June 16, 2026
Haibu logo

Reply from Haibu

Dear Consuelo,

Thank you for your positive review!

We’re glad to hear that you’re satisfied with your order. We do our best to deliver everything quickly and to your satisfaction, and it’s nice to know that we’ve met your expectations.

We hope to welcome you back to Haibu soon! If you have any questions or need any help, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 3 out of 5 stars

Order delivered to home stead of afhaal punt.

My order was quickly shipped, well packages and in good condition. However, at sending details I requested package to be sent to afhaal point, which was at De Winter. Instead the order was delivered to my house, but I was not at home. Next day, it was again delivered to my home. What sense does it make to give the delivery choice at an afhaal point if it’s delivered to your house?

June 8, 2026
Haibu logo

Reply from Haibu

Dear,

Thank you for your review. We’re sorry to hear there’s been some confusion regarding your delivery. Of course, we looked into it right away. It turns out that they tried to deliver your package to the selected pickup location (twice). Unfortunately, that pickup location was full, so they decided to deliver your package to a different pickup location. We apologize for any confusion this may have caused.

We hope this provides you with some additional information and that we’ll see you again next time.

Best regards,
Team Haibu

Rated 5 out of 5 stars
Haibu logo

Reply from Haibu

Beste Lonneke,

Bedankt voor je positieve review!

Fijn om te horen dat je tevreden bent met je ontvangen bestelling. We doen ons best om alles snel en naar wens te leveren, en het is fijn te weten dat we aan je verwachtingen hebben voldaan.

We hopen je snel weer te mogen verwelkomen bij Haibu! Mocht je nog vragen hebben of ergens meegeholpen willen worden, laat het ons dan gerust weten.

Met vriendelijke groet,
Team Haibu.

Rated 5 out of 5 stars

Super!

Everything is extra

May 25, 2026
Haibu logo

Reply from Haibu

Beste Zuzanna,

Bedankt voor het plaatsen van je positieve review!

We zijn blij om te horen dat je onze snelle en betrouwbare service waardeert. We blijven ons best doen om uitstekende service te bieden. We zien je graag terug bij Haibu!

Mocht je nog vragen hebben of kunnen we je ergens meehelpen, laat het ons dan gerust weten.

Met vriendelijke groet,
Team Haibu.

Rated 5 out of 5 stars

Reliable company

May 26, 2026
Haibu logo

Reply from Haibu

Dear Eva Maria,

Thank you for posting your positive review!

We’re glad to hear that you appreciate our fast and reliable service. We’ll continue to do our best to provide excellent service. We look forward to seeing you again at Haibu!

If you have any questions or if there’s anything we can help you with, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Good

👍👍👍👍👍👍👍👍👍👍👍

May 27, 2026
Haibu logo

Reply from Haibu

Dear Olha,

Thank you for posting your positive review!

We’re glad to hear that you appreciate our fast and reliable service. We’ll continue to do our best to provide excellent service. We look forward to seeing you again at Haibu!

If you have any questions or if there’s anything we can help you with, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars
Haibu logo

Reply from Haibu

Dear Sara,

Thank you for posting your positive review!

We’re glad to hear that you appreciate our fast and reliable service. We’ll continue to do our best to provide excellent service. We look forward to seeing you again at Haibu!

If you have any questions or if there’s anything we can help you with, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Great!!

Great!!! Like always 😀

May 16, 2026
Haibu logo

Reply from Haibu

Dear Aleksandra,

Thank you for posting your positive review!

We’re glad to hear that you appreciate our fast and reliable service. We’ll continue to do our best to provide excellent service. We look forward to seeing you again at Haibu!

If you have any questions or need any help, please don’t hesitate to let us know.

Best regards,
Team Haibu.

Rated 5 out of 5 stars

Good

Good and fast

May 10, 2026
Haibu logo

Reply from Haibu

Dear Olga,

Thank you for posting your positive review!

We’re glad to hear that you’re satisfied with the fast delivery. We’ll continue to do our best to provide excellent service.
We look forward to welcoming you back to Haibu!

If you have any questions or need help with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team

Rated 1 out of 5 stars

Disappointing

Disappointing. I ordered As I Am Dry And Itchy Scalp Care Co-Wash 454g and was very surprised to receive this product thinner and more watery than the shampoo in the same range. Twice. Disgusting.

May 2, 2026
Haibu logo

Reply from Haibu

Dear Macirina,

Thank you for your review.

We’re sorry to hear that you received the wrong As I Am Dry And Itchy Scalp Care Co-Wash 454g twice. Of course, this shouldn’t have happened. We apologize for this. We see that the customer service representative did respond to your message, but you haven’t provided any further feedback.

We would like to ask you to respond to this message so that we can resolve this to everyone’s satisfaction.

We hope to see you again next time.
Best regards, Team Haibu

Rated 5 out of 5 stars

Fast on time delivery

Fast on time delivery, authentic products, good price.

April 30, 2026
Haibu logo

Reply from Haibu

Dear Evgenii,

Thank you for posting your positive review!
We’re glad to hear that you received your order on time and are satisfied with the fast delivery. We’ll continue to do our best to provide excellent service.

We look forward to welcoming you back to Haibu! If you have any questions or need help with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Wide variety and excellent service

I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week and week after next. That is very helpful.

April 21, 2026
Haibu logo

Reply from Haibu

Dear Elena,

Thank you for posting your positive review!

We’re glad to hear that you’re satisfied with our wide selection and extensive range. We’ll continue to do our best to provide excellent service.

We look forward to seeing you again at Haibu! If you have any questions or if there’s anything we can help you with, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Good products with a good price

Good products with a good price. I am so happy a friend of mine recommend Haibu. B R I L L I A N T!

April 16, 2026
Haibu logo

Reply from Haibu

Dear Sonia,

Thank you for your positive review. We’re glad to hear that you found the product you were looking for on our website.

We look forward to welcoming you back to Haibu! If you have any questions or need assistance with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Perfect

I am happy with my products. Delivery was also very quick :)

April 16, 2026
Haibu logo

Reply from Haibu

Dear Veneta,

Thank you for posting your positive review!

We’re glad to hear that you received your order on time and are satisfied with the fast delivery. We’ll continue to do our best to provide excellent service.

We look forward to welcoming you back to Haibu! If you have any questions or need help with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Very fast delivery!🤩

Very fast delivery!🤩
Thank you🤩

April 10, 2026
Haibu logo

Reply from Haibu

Dear Rima,

Thank you for your positive review!

We’re glad to hear that you’re satisfied with your order. We do our best to deliver everything quickly and to your satisfaction, and it’s nice to know that we’ve met your expectations.
We hope to welcome you back to Haibu soon! If you have any questions or need assistance with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

I ordered some stuff and perfectly I…

I ordered some stuff and perfectly I received them , thank you so much

April 10, 2026
Haibu logo

Reply from Haibu

Dear,

Thank you for your positive review!

We’re glad you’re satisfied with our carefully packaged products. We’ll continue to do our best to provide excellent service.

We hope to welcome you back to Haibu soon! If you have any questions or need assistance with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars
Haibu logo

Reply from Haibu

Dear Jeroen,

Thank you for your positive review. We’re glad to hear that you found the product you were looking for on our website.

We look forward to welcoming you back to Haibu! If you have any questions or need assistance with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Quick & free delivery, no extras

I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to have would be, at least for myself looking at the prices which are primarily quoted excluding VAT was a bit misleading, but still understood the total in the end, when submitting the order.

March 28, 2026
Haibu logo

Reply from Haibu

Dear Angeliki,

Thank you for posting your positive review!

We’re glad to hear that you received your order on time and are satisfied with the fast delivery. We’ll continue to do our best to provide excellent service.

We’re sorry there was some confusion about the price. Since we’re a wholesaler that also accepts orders from non-business customers, our prices are listed without VAT.

We look forward to welcoming you back to Haibu! If you have any questions or need assistance with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

Rated 5 out of 5 stars

Happy Customer

I have received my purchases on time, everytime.

March 28, 2026
Haibu logo

Reply from Haibu

Dear Jess,

Thank you for posting your positive review!

We’re glad to hear that you received your order on time and are satisfied with the fast delivery. We’ll continue to do our best to provide excellent service.

We look forward to welcoming you back to Haibu! If you have any questions or need assistance with anything, please don’t hesitate to let us know.

Best regards,
The Haibu Team.

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