YuMOVE Reviews 

86,574
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 12,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective joint supplements, noting remarkable and life-changing improvements in their dogs' and cats' mobility, daily comfort, and overall health. Consumers also deeply appreciate the extremely reliable subscription service, helpful communication, and prompt, well-packaged delivery schedules that arrive right on time every month. However, some customers also noted frustrating issues regarding delivery delays, unfulfilled orders, and recurring subscription management problems. A few reviewers experienced completely missed shipments, packages sent to incorrect legacy addresses, or items left outside where they got damaged.

What people talk about most

Product

Consumers find product to be positive and note significant improvements in their pets' mobility and joint... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and reliable... See more

Service

Clients share positive opinions on service, highlighting efficient support and automated monthly deliveries... See more

Quality

Customers had positive experiences with quality, highlighting how supplements like joint support and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that online ordering is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was recommended by a gundog trainer for our Labrador. It's only been a week so we've yet to see the results but the ease of ordering and advice from this company was very good and the introductor... See more

Rated 5 out of 5 stars

First the products. I take Imove, and before I sadly lost him recently, Yumove really helped George’s joints and movement. Plus, the service. Quick replies after any enquiries and responded to all... See more

Rated 5 out of 5 stars

Our cocker spaniel has been taking the joint tablets for the last couple of years and I can honestly say these have been amazing. She is 12 years old and these have changed her mobility enormously. S... See more

Rated 5 out of 5 stars

We started our labrador on this three months ago (he turned nine at the end of August) after we noticed he was getting a little stiff after some longer walks. It has definitely made a difference. An... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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4.7

All reviews

(86,574)

12,126 reviews in the last 12 months

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Rated 3 out of 5 stars

The product works on my dog but I have…

The product works on my dog but I have to hide the tablet in something else to get him to eat it, further more I have to crumble it up. I have emailed this company several times and phoning them, well they dont understand what I am saying due to their poor English. Its not cheap stuff wud expect something better from customer services...seems the support is from a foreign source??..I wantto know why this tablet is not tasty enough for my dog that I have to camouflage it?

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

A decade of quality service

I've gave my English Springer Spaniels YuMove joint supplements on a monthly subscription for over ten years now benefiting from a tremendous discount on quality products. We've received well over 120 deliveries now and they've always arrived on time in strong packaging and always remained at an excellent competitive price never finding the need to switch companies. And the most important part my springers one 13 years old and the other 11 years old are still very active with no stiffness in their joints.

August 30, 2026
Rated 5 out of 5 stars

My German shepherd jodee aged 12 has…

My German shepherd jodee aged 12 has been on joint + & prebiotic tabs for a couple of years now. The improvement in her joints and stomach have improved greatly so they are definitely working for her, and she will remain on them at this present time .Thank you x

August 30, 2026
Rated 1 out of 5 stars

Setting up an unwanted subscription

You have somehow set up a subscription for exactly the same product in my wife’s name and taken money from our account. Truly awful service.

August 30, 2026
YuMOVE logo

Reply from YuMOVE

Hi Amanda, 

Thank you for your review.

We’re sorry for the frustration and concern this has caused.

Subscriptions are created online when the ‘Subscribe & Save’ option is selected during the ordering process. We’re sorry if a subscription was created when this wasn’t intended.

If you haven't already, please reach out to our Customer Care team directly at hello@yumove.com if you need any assistance with your account or subscription, and we’ll be happy to help.

Kind regards,
Ellie
YuMOVE Customer Care

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