Third time lucky
The first sofa came with a fault - white fabric line across the grey sofa.
Second sofa - the same again (!!), but this time with an awful delivery experience, too.
Third sofa was fine.
Whole experience exhausting and not what I expected, and no money back/compensation for the hassle.
Sofa is lovely.
May 14, 2013
Unprompted review
Reply from Loaf
Hi Rachel,
We're very sorry you have not had a great experience with us. We are looking into what went wrong so we can prevent the same thing happening in the future.
We aim to deliver a top-notch service to every one of our customers so we hope you will give us a chance to get it right the next time.
Enjoy loafing on your new sofa.
Love from the Loafers x