I ordered antimalaria tablets. I completed the easy to use but thorough medical questionnaire. The website recommended a generic drug but gave me alternatives. It also calculated the required number o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... See more
Company replied
Felt compelled to review Tim’s & Parker near Sides Medical centre. I have been a customer/client there for over 10 years and they are a wonderful team. Nothing is too much trouble. They are friendly... See more
Company replied
Simple process, very fast ! Especially like the ability to pay per pill rather than a big packet of something you may not need again, saved me a small fortune compared to other online pharmacies
Company replied
Company details
About Peak Pharmacy
Written by the company
Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!
FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35
Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.
Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:
- Flu Vaccinations
- Blood Pressure Checks
- Emergency Contraception
- Weight Loss Clinics
- Travel Vaccinations
- Ear Wax Removal
...and so much more!
Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy
While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:
- Malaria Prevention
- Erectile Dysfunction
- Period Delay
- Hayfever and Allergy
- Altitude Sickness Prevention
...and so much more!
We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!
Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first
Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.
VISIT OUR WEBSITE vacancies CONTACT US
Contact info
Horizon, Buttermilk Lane, S44 6AD, Bolsover, United Kingdom
- 01246 450425 (Option 1)
- pharmacy.online@peakpharmacy.co.uk
- peakpharmacy.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never have a problem easy to contact…
Never have a problem easy to contact and always receive replies quickly. Orders always on time and processed quickly. Pharmacist is always friendly and helpful
September 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Peak Pharmacy
Hello,
Thank you for taking the time to leave us a review.
We’re sorry for any confusion caused by the product image. We appreciate that seeing Ibucalm packaging in the image could give the impression that this is the specific branded product being purchased.
The product is listed as "Ibuprofen Tablets", which is a generic medicine. Generic medicines contain the same active ingredient and strength as the corresponding branded medicine. We supply whichever suitable generic product we have in stock at the time, which can sometimes be Ibucalm or another generic brand.
We do make this clear on the product page in two different locations (under the image and in the product description), including the notice: “This is a generic medicine. Packaging, brands and flavours may vary to those displayed. Images are for illustrative purposes only.”
We understand that this may not have been what you expected, but the product supplied was the generic ibuprofen stated on the product listing.
If you need any further assistance, please contact our Customer Service Team. https://www.peakpharmacy.co.uk/contact | 01246 450425 (Option 1)
Kind Regards
Peak Pharmacy
I’ve been ordering off of here a few…
I’ve been ordering off of here a few times now and they are quality, they always have the medication that I need in stock and the deliveries are always quick
September 2, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appriciate you continuing to choose us to help you with your healthcare needs. Thank you. We'll always be here should you need us again.
Kind Regards
Peak Pharmacy
Great fast service
August 21, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are happy to hear you found the speed of our service so satisfactory! Thank you for shopping with us.
Kind Regards
Peak Pharmacy
value for money and delivery spot on
customer service good, value for money and delivery spot on
September 1, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are delighted to hear that you had a positive experience with us. We truly appreciate you taking the time to share your thoughts.
Kind Regards
Peak Pharmacy
Prompt delivery
August 17, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are pleased to hear you are satisfied with the speed of your delivery. Thank you for shopping with us.
Kind Regards
Peak Pharmacy
Very pleased
Excellent service. Item arrived very quickly. Competitive price to other retailers. Thank you.
August 26, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are so happy to hear that our service and pricing met your expectations, and that your item arrived quickly. Thank you for your kind words!
Kind Regards
Peak Pharmacy
Best prices for HyloForte eye drops.
Best prices for HyloForte eye drops.
Rapid and on time delivery
August 14, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are so pleased to hear that you found our prices for Hylo-Forte eye drops to be the best and that your delivery was fast!
Thank you for sharing your positive experience with us.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We're happy to hear that our navigation was easy and your order was received without any problems. We appreciate your positive feedback!
Kind Regards
Peak Pharmacy
Always helpful and accommodating
August 12, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are so happy to hear that we were able to provide you with helpful and accommodating service. We appreciate your kind words.
Kind Regards
Peak Pharmacy
Efficient and punctual
August 19, 2026
Reply from Peak Pharmacy
Hello,
Thank you for shopping with us, and thank you for leaving us a review!
Kind Regards
Peak Pharmacy
Order arrived within 3 days
Order arrived within 3 days, very impressed with speed of delivery
August 19, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are so pleased to hear that your order arrived quickly. We appreciate you choosing to shop with us.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are so pleased to hear that you had such a positive experience, particularly with our communication and quick delivery.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
We are so pleased to hear that you appreciate our product range and fast delivery. We truly value your positive feedback.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are delighted to hear you are happy with the speed of your delivery and how easy you found our service! Thank you for shopping with us.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are sorry to hear that you had an issue with one of our pharmacies. So that we can investigate this matter for you, please contact our Superintendent Office on 01246 450 470 or visit our website: https://www.peakpharmacy.co.uk/contact
Kind Regards
Peak Pharmacy
I made a mistake with my order and they…
I made a mistake with my order and they contacted me straight away to confirm if I meant to order three products and corrected straight away.
August 20, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
Our customer service team are always happy to assist and ensure we do everything we can to get your order out to you as quickly as possible.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for shopping with us and for taking the time to leave us a review.
Kind Regards
Peak Pharmacy
Peak pharmacy for value and service
I shop at Peak pharmacy because it always offers value and choice. On this occasion, some of my product leaked so it’s a good idea to check the lids on properly before you post out your orders. It won’t stop me ordering from you again. I think you offer a great service at the right price.
August 18, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
Thank you for your continued custom and for your kind words about our value, choice and service. We really appreciate you choosing Peak Pharmacy, and we’re especially pleased to hear that, despite the issue with your order, you still intend to use us again.
We’re sorry to hear that some of your product leaked during delivery. We’ve spoken with our team to reinforce our packing protocols for liquids and bottles. Our staff are usually very careful to check these before orders leave us, so it’s possible that the lid may have loosened during transit with Royal Mail.
As a gesture of goodwill, we’ve sent you a discount code to use on your next order. We hope this goes some way towards making up for the inconvenience.
Thank you again for your continued support. If you need any further assistance, please don’t hesitate to contact our Customer Service Team, who will be happy to help.
Kind Regards
Peak Pharmacy
first class service
Once again first class service from Peak Pharmacy. fast delivery, well packaged. Seamless ordering on the web site. 5*****
August 18, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appriciate your overwhelmingly kind words and are delighted to hear you are very satisfied with your Peak Pharmacy service! Thank you for coming back to us, and should you need us again in the future, we'll be here!
Kind Regards
Peak Pharmacy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.