MessageStream reviews

MessageStream reviews

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Review by confirmed purchaser

Great Company to work with

Only recently signed up as a reseller and cannot help but be massively impressed with the support and responsiveness of everyone I've had contact with so far.
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Review by confirmed purchaser

one of its kind!

Messagestream always takes time to answer any questions, help and support me as reseller ,Shawn is always on the ball and give me information I would expect from company who deals with this service. I truly recommend their services
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Review by confirmed purchaser

Excellent service with a free on-demand marketing team

Message Stream's marketing department are very friendly with prompt response to customised marketing literature.
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Review by confirmed purchaser

Never had a issue

Welcoming team which have helped us every step
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Review by confirmed purchaser

Exceptional Staff, Exceptional Service, Exceptional Company - what more can I say!

My business has been using MessageStream since August 2013 and we have found the staff to be friendly, helpful, enthusiastic and extremely dedicated. We have never experienced any outages or disruption to services and we know that should we require their support they will always be there either over the phone, live chat or by email. Stephen has been our go to guy, he is always on hand, easily reachable and always willing to help in anyway he can. We wouldn't hesitate to recommend the services that these guys provide - which in our opinion is unmatched in terms of quality, reliability, support and of course price. Keep up the good work guys and thank you for all the help and support you have provided to us.

Regards, Luke @ New2U Computer Solutions
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Review by confirmed purchaser

Faultless

MessageStream lets us provide our customers with a fully managed Hosted Exchange solution. Their support has been fantastic and the management portal is really slick and easy to use.
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Review by confirmed purchaser

Great Service As Always

Recommend Message Stream for great service, always happy to answer any questions and assistance when needed.
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Review by confirmed purchaser

Great Product, Fantastic support

Looking for an easy to configure, robust hosted exchange offering, then look no further than messagestream. Really easy to set up and configure, with decent documentation if you need it and excellent technical support that treats you like a real person. Clients now demand more and more from their email service and messagestream often exceeds their demands. I'd thoroughly recommend the service.
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Review by confirmed purchaser

Excellent response times from my account manager every time!

In these annoying days of red tape when you need an answer ASAP to keep things going instead of logging calls & waiting for an email etc, most of the time you only need to have a quick direct chat with someone and the issue/s are resolved.
I have always found MessageStream very quick to respond and Stephen always gets back to me.
Its a shame more companies don't work this way.

Noam Hassan

IT Consultant and Specialist
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Review by confirmed purchaser

Good, quick service

I asked for a personalised copy of the Hosted Exchange PDF and I had one emailed me within the hour, along with other marketing material that I was able to use. Very impressed.
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Review by confirmed purchaser

Swift support

Their technical and marketing teams replied to all our questions within 30 mins max.

Wish more firms were as good
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Review by confirmed purchaser

Great service and outstanding support!

Easy to use software, combined with nice and fast support!
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Review by confirmed purchaser

Responsive, trustworthy, efficient

I've dealt with sales, customer service, accounts and tech. support - in each dept. Messagestream has provided top-notch service.
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Review by confirmed purchaser

Brilliant product, with fantastic support!!

Messagestream are way ahead of the game when it comes to email. Their product is superb and the technical support guys really know their stuff. I wouldn't hesitate to recommend them to anyone that needs a solid reliable email solution.
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Review by confirmed purchaser

Absolutely Brilliant !

We have been looking for an alternative to in house Kerio/Exchange servers and also Google Apps for some time. Office 365 didn't fit the bill as many clients are using Terminal Services and the licensing is a nightmare which left us with finding a hosted Exchange option.

I found Messagestream on Google gave them a call and within the hour we were set-up and I was adding the first mail boxes. I had a couple of queries, which were handled immediately all in all the most painless reseller set-up I've ever done, would thoroughly recommend them.
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Review by confirmed purchaser

Hosted Exchange with Messagestream is a Dream

A dream to use that is, since being introduced to Messagestream we are very happy with the operation of the platform, the support levels received and the total lack of any issues. The standard filtering provided with all hosted exchange accounts is fantastic.

Communication provided regarding new and upcoming products has been second to none.

Looking forward to many years of ongoing service.
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Review by confirmed purchaser

First class service and handholding along the way!

Excellent, first class and helpful service. Prompt responses to all questions and queries, helped me get everything set up with the minimum of hassle and absolutely perfectly for my needs. I would thoroughly recommend Giacom!
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Review by confirmed purchaser

Early days for us, but looking good!

So, I've given 4 stars, only because I have not been here long enough to award five.
I have used this service for only a few months, and just completed our third migration. It just works!

Support team are prompt to respond, with a qualified, decent response. A phone number would be nice, but the ticketing system does the job.

The system is simple to work with, and we have been able to allow very basic level administrators complete most of the works.

I have high hopes for our continued relationship.
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Review by confirmed purchaser

Why did it take us so long!!!

Hi your speaking to Stephen how can I help?

I remember the first call I made into Giacom many months ago when I decided to explore cloud based mail services. The first impressions Stephen gave me were excellent and up until we made the move his approach remained consultative, not pressured and answered every question I had. I was thinking this is too good to be true, its got to be more difficult that this.

It took me over 8 months to decide to migrate our Exchange services to the cloud from our dying SBS 2003 server. Why so long? All the usual concerns really. Nervous on the migration, was it going to be as easy as Stephen said it would be?, what if I lose my email?

As it turns out I migrated over 30 mailboxes, upgraded 8 Outlooks editions and all supported by their team of Pre & Post sales teams it went seamlessly. Not bad considering my knowledge base. I did the migrations over a weekend and spent the Friday preparing new Outlook profiles for the switch over.

I only issue we had was with the Global Address Book not downloading. That was solved by a quick call into the Damien in the Giacom Support Team who regenerated the address book and within 24hrs we were firing on all cylinders......BINGO!

All I need to do now is migrate the other part of our business. So............if you want a hosted service provider put Giacom at the top of your list, you won't be disappointed.
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Review by confirmed purchaser

Fresh Approach to Reselling Hosted Services - 5*, A+, 10/10

Our company has recently joined the reseller program at Messagestream, and all we can say is what a fantastic service they provide. Unlike other reseller programs, there are no pushy targets and badgering salesmen on your back. Additionally the system is extremely straight forward to administer, and combined with the branding capability I dare you to find anything else in the market place that really compares. We are going through a process of rebranding and when that has happened we will be whole heartedly pushing 'our' hosted exchange. - thanks Giacom

Messagestream Details

About this company

Visit MessageStream

Contact information

Call us on: 0845 3030 555
We live here: Priory Court Saxon Way
Hessle HU13 9PB
United Kingdom

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