Nextbet - Poor Customer Service
Poor Customer Service
Nextbet cancelled my winning bet from Moto3 GP then when I contacted them I had to sit on the phone for 25 minutes whilst they worked out who won the race.
CHACE from customer service was absolutely useless and could only comment we are waiting for the traders.
I tried live chat and guess what I got CHACE once again who could not provide me with any update on my enquiry.
I told him results online 15 minutes ago and presentations on Foxtel were already completed.
Poor customer service all around and who would of known if I would have received my winnings if I didn’t watch the race and contact Nextbet
I cancelled my Nextbet/Draftstars account once I was paid my winnings.
Stay well clear of this site!!!
