We ordered a kitchen dresser in mid August and it was delivered within the stated time, when we unboxed it we were so pleased, the quality is excellent, the colour - mid grey- really looks good. Exc... See more
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We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.
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We ordered a dining table and 4 chairs which were delivered within a week. We are absolutely delighted with the items. In fact we have ordered other items since! Great quality, well made and very stylish.
Tv unit looks amazing matches the bookcase I brought..beautifully made very solid & have had many compluments. Would highly recomend. Good prices & quality
First ordered a bed. Site & email stated 5-7 wks, it actually came two weeks later (after confirming suggested delivery date with courier of course). Ordered the rest of bedroom furniture. Some items stated 14-16 wks, fine by us, but lovely to receive suggested delivery date come through after just 8 weeks, for a few days later. Even better that it was a Sunday. Both times, the courier BJS services were great with communication & polite/careful with delivery. The text/email communication from them, confirming suggested date & clicking once is so easy. Calling us when they are on thier way, also great. Furniture came already assembled, apart from bed. Brother in law who assembled it, said it was beautifully made with care. Thank you to both companies x

Reply from Oak&More
Extremely happy with the whole process from ordering the new bed to the delivery, my wife is over the moon with the new bed it is very well built and looks fab in the bedroom , we would have no problem ordering another new bed if and when required, thanks for a great experience.

Reply from Oak&More
Furniture was delayed by several weeks but I was kept updated
The delivery was very prompt when it arrived.
The delivery people were very good quiet polite and professional.
I am very happy with my new marble dinning table and chairs
Good quality

Reply from Oak&More
My order was delivered on time, the delivery driver was very professional, and respectful of my home , I absolutely 💯 recommend this company , will be buying from them again.

Reply from Oak&More
The quality of the furniture was very satisfactory. We did have some Ernest discussion with the delivery squad over removal of packaging

Reply from Oak&More
I purchased some painted bedroom furniture from Oak&More. The paint has bubbled and is dropping off. They told me to go to B&Q to get some paint which turned out to be the wrong blue. I told them this and they were very unhelpful saying there was nothing they could do. The furniture is only 3 years old and paint is dropping off all the items. I am disgusted with the lack of help and poor quality of furniture. I would not recommend anyone to buy from this company who need their furniture to last more than three years.

Reply from Oak&More
Simple purchase on the website. Was advised of 3 month wait for delivery of items which was not a problem. Great delivery experience with BJS. Advised of delivery day then received a phone call from the driver 45 minutes prior to delivery. All round a great experience from all concerned, thank you 👍

Reply from Oak&More
The product was delivered within 7 days, was simple enough to build up. A good quality bed.

Reply from Oak&More

Reply from Oak&More
Superb company. They arrived on the dot, came up to the second floor, placed the chest of drawers where I wanted it, cleared up all the cardboard and left everything tidy.

Reply from Oak&More
I love my new sage green, oak topped chest of drawers; it fits perfectly in our cottage core vibe design I’m so impressed by the quality of design and materials…..love it!

Reply from Oak&More
The buying experience was excellent with no complaints at all.
However the delivery of items by BJS was incompetent with some damage to driveway as well as one item. I have written to Oak & More following advices from the delivery company to take my complaint through them. I await a response...

Reply from Oak&More
Travelled from leicestershire to Rotherham, after a horrendous slow journey on a hot Sunday afternoon when time was going against us the staff were fantastic, asked us what we we were looking for then pointed us in the right direction and left us to view ,we decided on the the Thetford dining table and 4 Warwick oak chairs,all paperwork was sorted and they allowed us to ring another day about delivery as my kitchen wasn't quite finished,even gave us cold drinks before our return journey home ,lovely staff and furniture

Reply from Oak&More
Hi love my cabinet it’s great fits perfectly looks great . Two men delivered it respectfully brought it in doors delivery great . recommend to family and friends very happy Thankyou .

Reply from Oak&More
Today we visited the Thurrock store and was served by Saj. We couldn't have asked for better service. Saj was polite, helpful, knowledgeable and professional. Nothing was too much trouble. We did not feel pressurised to make a purchase and was given space to make our decision. We ordered a table and chairs which I am confident we will be delighted with.

Reply from Oak&More
I ordered a Bradwell sideboard on Wednesday, it was delivered on Friday, came complete and fully formed and looks as good as in the pix on the website. Couldn't be happier. Great product, great service and certainly highly recommended. And I can tell ya, that's a rare thing these days.

Reply from Oak&More
Ordered items, there was a delay for delivery but was kept updated throughout.

Reply from Oak&More
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