Today I needed to cancel one car policy and start a brand new one. Unfortunately, wires were crossed and I got a new policy that did not meet my full requirements. On reviewing it I realised that i5 w... See more
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Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands. We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice. You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday. We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review? (We're authorised and regulated by the Financial Conduct Authority).
Contact info
One Call Insurance, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, United Kingdom
- www.onecallinsurance.co.uk
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Thank you to Adam C very helpful in…
Thank you to Adam C very helpful in guiding me through a policy change
Thank you CB5
Courtesy call which helped me obtain the breakdown phone number.
Sorted for another year…
Got a good deal Leanne was very helpful. Very happy with my quote. Been with one call insurance for many years. Great customer service by Leanne LE6
AP8 Very helpful solved my issue when…
AP8 Very helpful solved my issue when lots hadn’t friendly really happy with my experience with Anais today thank you
I have a car insurance policy and…
I have a car insurance policy and recently took out a motorbike policy l was given a no claims discount and teo months later sent a text that as l had had the discount on my car l could not have a discount on my motorbike.Nowhere did it say that l was unaware and so when my premium doubled they seemed quite baffled that l was not to pleased.So extra £145 plus £55 sdmin fee was presented l told them they are out of order as the accepted my bike insurance then 2 months later they discover there error and punish me !!SPOke to "TJ2" today and she sorted it out very professionally in a calm orderly manner.Company 3 stars,TJ2 5 STARS.
Kaytelyn KR5 did a great job
Kaytelyn KR5 did a great job. She was friendly and polite and was extremely thorough in explaining what the policy details were.
How dare you charge me £45 for making a…
How dare you charge me £45 for making a small mistake on date of birth. It is quite simply outrageous
5 star service
Llana R deserves a 5 star badge for searching for the very best car insurance deal reducing a quote of £461.22 to £364.99.
AW1 was helpful in providing me a quote…
AW1 was helpful in providing me a quote for a new car
Changing details of credit card
I contacted Joel JF2 regarding an update of my credit card details for renewal. He was so helpful and it was great to speak to a person rather than a portal, when I Suggested a possible reduction in the price he ran my details through the system and found a £20 reduction with less excess to pay. Excellent service.
Also the way my accident claim last year was dealt with was very professional. Thank you.
Very helpful
I had a very helpful assistant IS1 today. She explained everything politely, checked that I was happy with everything. I was very appreciative of her help as I needed to add a new car to my policy, quick and efficient were the worse. Thank you
Ln1 was very helpful and polite in…
Ln1 was very helpful and polite in sorting my queries out and could not do enough to help , thank you.
Happy with my renewal quote and the…
Happy with my renewal quote and the help from the member of staff
Just spoken to CB5 very polite and very…
Just spoken to CB5 very polite and very helpful. Went through my car contract. Was so very nice talking to someone so helpful
Many thanks.
Great customer service policy details…
Great customer service policy details explained clearly and uk based
Quick and easy
Quick and easy.
Helped me arrange my car insurance policy.
I usually ignore follow up calls but…
I usually ignore follow up calls but glad I took this one. The customer service agent Hollie, HG4 was friendly and informative.
Car insurance renewal
JP3 sorted out changes required for my renewal via Live Chat and gave me new quote. Explained everything to me and all was very efficient, quick and a pleasant experience. Thank you very much.
Jk7 was great from start to finish was…
Jk7 was great from start to finish was a good experience very good all round good job
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