Über eine seriöse Vergleichsseite auf diesen Shop gestoßen und AC4 Black Flag EU + Bonus erworben.
Nach der Aktivierung musste ich feststellen das es sich um eine ASIA Version handelt. Ob diese gestohlen ist oder nicht wird sich in der nächsten Zeit feststellen bzw. UbiSoft kontaktiert.
Onlinekeystore.com Support mit Beweisen darauf kontaktiert, diese aber ist der Meinung das ich die Sprache im Spiel umstellen kann.
Kein Geld zurück und kein neuen Key...
Für mich ist das Betrug
About encountered a serious comparison to this store and buy AC4 Black Flag EU + bonus.
After activation, I had to conclude that it is an ASIA version. Whether this is stolen or not will be determined in the near future respectively UbiSoft contacted.
Onlinekeystore.com support with proofs contacted it, but this is of the opinion that I can change the language in the game.
No cash back and no new key ...
For me, fraud
i buy my first game here (wargame european escalation )
and received the key very quickly . Cheap price I'm happy with the purchase.
So i buy this game for my freind also. I receive the key 5 min after buying.Very nice contact fast reply thank you.
I highly recommend this site
je recommande hautement ce site
Vor Wochen "Windows 8 Pro" gekauft und lediglich "Windows 8" (Standard) erhalten. Der Support stellt sich dumm oder reagiert einfach überhaupt nicht.
Teilweise muss man 4 Tage auf eine Antwort vom Support warten, die dann lautet: "Contact Microsoft Support". Was einem überhaupt nicht weiter hilft.
OnlineKeyStore verkauft wissentlich falsche Lizenzschlüssel. Also Vorsicht!
Vor kurzem habe ich mir ihm OnlineKeyStore einen Promocode für Assassins Creed 4 - Blackflag gekauft.
Den key habe ich im uplayshop eingelöst und dann ist nichts passiert.
Ich habe ihn weder falsch noch für das Falsche Spiel eingelöst.
Nachdem ich bei onlineKeyStore nachgefragt habe, was passiert sei und warum das Spiel nicht gekauft wurde, hat man mir lediglich gesagt dass der Promocode funktieniert häbe und ich daher keinen Grund habe mich zu beschweren.
Nachdem ich dann in Paypal einen Konflikt gestartet habe um alles oder einen Teil meines Geldes zurückzuerhalten, oder nachmöglichkeit einen Ersatzcode zu bekommen, hat einer der Admins mein Profil ohne Angabe von gründen gebannt.
Ich habe nichtmal die Möglichkeit mich auf der Seite des KeyStores zu beschweren oder zu entschuldigen.
Anstatt auf mich zuzukommen und zu fragen was genau los ist,
oder mit mir über eine Lösung zu sprechen, wurde ein Knopf gedrückt
und das Problem ignoriert.
Ich frage mich, wie kann es sein, dass ein großer Anbieter wie OnlineKeyStore ein solch unkulantes und kundenunfreundliches Verhalten an den Tag legen kann?
Ich bin mit dem Service und Support von Online Keystore absolut unzufrieden und werde das auch an Freunde und Mitspieler weitergeben, da ein solches Verhalten in der heutigen Spielewelt nichts zu suchen hat.
Mit freundlichen Grüßen
Despite a somewhat difficult website to browse (if you don't speak German), the most problematic part of any key site order is the wait time. You can slap a game in your basket, go through to Paypal, confirm the purchase and then sit around forever waiting for your code. Some sites even request photos of identification and can take over 24 hours to deliver your key!
Happily, Onlinekeystore was by far the most efficient and the fastest key site I've ever used. You do have to provide your mobile phone number and enter the PIN sent via SMS to use Paypal, but it was surprisingly quick. Once my order was placed I received the key in a matter of seconds via Hotmail, but strangely the key was inside a .txt document in a .zip folder. This looked suspicious but after some security checks, the .zip and it's contents turned out to be clean (you can never be too safe!).
TL;DR I'd recommend this site to anyone, if the price is right. It's rare that you can buy from a key site without ever having to contact their support, a huge thumbs up from me.
UPDATE: I have just bought Injustice: Gods Among Us from them and received the key instantly, within the same minute as the order was processed. All is working well and I'm currently downloading.
Craig Davis found this review useful
Ich habe einen BF4 Key bei dem Shop bestellt. Per Paypal bezahlt, Bestellbestätigung erhalten und kurz darauf eine Mail, die den Abschluss der Bestellung schilderte, OHNE Key.
Habe dann 2 Tage gewartet und noch immer keinen Key erhalten. 3 Mails an den Betreiber des Shops geschrieben, jedoch keine Antwort bekommen. Über Paypal den Käuferschutz beantragt.
Daraufhin schrieb der Betreiber, dass ich den Key bekommen hätte und auch schon eingelöst hätte, was aber absolut nicht der Wahrheit entsprach.
Paypal hat den Fall geschlossen da, ich zitiere: "Wir können diese Beschwerde leider nicht für Sie untersuchen, da wir
Beschwerden bei digitaler oder virtueller Ware sowie für Artikel, die gegen
unsere Nutzungsrichtlinie verstoßen, nicht bearbeiten."
Super Sache, 40€ für die Katz.
Mir ist jetzt auch klar, wieso die Preise beim Shop so günstig sind. Wenn jeder 4te Kunde abgezockt wird, gleicht sich das wieder aus.
BF4 Key: 40€
40€ : 3 Kunden = 13,33 €
1 BF 4 Key : 40€ + 13,33€ = 53,33€
Somit sind wir dann annähernd am normalpreis und für mich hat das Methode.
Lasst lieber die Finger davon. Gebt lieber 10€ mehr aus und bestellt aus einem deutschen Shop, somit seid ihr auf der sicheren Seite.
Update 22.11.2013: Nachdem ich diese Bewertung veröffentlicht habe, hat sich "wer" bei Trustpilot gemeldet und eine Bestellbestätigung, Rechnung oder etwas Vergleichbares, als Nachweis angefordert. Habe dann die Rechnung als Nachweis vorgelegt. Anschließend habe ich gestern (21.11.2013) den Comment von OKS gelesen und kurz darauf erstattete man mir mein Geld zurück, wie aus Zauberhand.
Ich bin froh, dass ich meine Bewertung hier bei Trustpilot veröffentlicht habe, denn sonst hätte ich mein Geld sicher nie wieder gesehen. Aus diesem Grund, vergebe ich nur diesen einen Stern, obwohl ich jetzt im Endeffekt mein Geld wieder habe.
Bought BF4 on Nov 2nd for $41.87, was given a duplicate key, was forced to let them onto my computer to use teamviewer to mess with my files (they did nothing), was told I would be refunded by Nov 16th, however they did not refund me by then and it took some serious effort on my part to get them to actually send a refund. They finally sent it, though, so I will give them that. Personally I'll stick to other sites. I would not reccomend not buying from this site because if you do not get your key right the first time it's very hard to resolve and will cause you a huge headache.
The best place where you can buy key for game.Never any problem, every preorder come few day earlier and what is most important for great price.So I can give all best recommendations.I will continue in future to buy in OKS.
This review has been reported to customer service by a Trustpilot user for missing proof of purchase.
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Following this investigation, it will either be deleted or returned to Trustpilot.
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Paid with paypal, and transaction was marked "Failed" although paypal already transferred and acknowledged my payment. After contacting customer support, there have been no concrete answer for 6 days. First time that I have to file a Claim on paypal and contact the Canadian Anti-Fraud center for buying online.
I am very disappointed. This wasted a lot of my time.
I have buyed a few days a go a key that was payed with PayPal but there was someting wrong with the paymend. now i have buyed a new one. and get the old one refound. You can say much but this is what a good company does. So you get 5 stars from me guys and again tnx for the support
I been surfing alot of websites that selling cdkeys cheap... but i find most of them are expensive.. or not trustworthy. but i went to find reviews.. many people intro this website.. its has fast delivery service... i was impresss... i thought it was a scam. i would buy more cd keys in future.. sorry my english kinda poor ...
***Edit: The issue has been solved. I'd have appreciated better communication, but I cannot in good conscience leave a one-star review, so I have changed it.
I bought AC4 a couple of days ago, and paid using one of the services available on the site - hipay.
The payment has gone through. The money has been taken out of my card, I have gotten a confirmation number from hipay, yet onlinekeystore claims to not have received the money.
Over two days, I have gotten one reply telling me to sort it out with hipay, as if it's a problem of mine. I have emailed the site various site, through their support application, to let them know that hipay confirms the money has been transfered, yet there is no reply. My emails are simply ignored, and at this point I just assume my 30eur has been lost.
I had made various other purchases from them, and I got the serial after an hour or so. The fact is, however, you judge an online seller by how efficiently they handle problems, how user friendly they are and how secure you feel handing your money to them, and in that aspect, the extremely poor service that has now led to me losing 30eur, the frustrating feeling of being ignored even though everything they asked was emailed promptly, is forcing me to take time to not recommend this site to anyone. Look around a bit more, spend 2% more, and get someone who will help you out when a problem arises, and not steal your money.
Rgu BogusBoo found this review useful
I have ordered several games form this company and in my eyes are the best. I have been to other sites and have been messed around no keys received n payments taken twice sometimes 3 times. I prefer OKS for there Loyalty and quick response usually within 24hrs.. I am very happy as I pre-ordered my BF4 at least 3 weeks in advance and got the keys 3 days before release date. Also pre-ordered Batman Arkam originals again got key within 2 days of release date. So i am sorry for the other people who have probs, but in my eyes they are the best I'm sorry I can't fault them. Happy days :)
I preordered COD:Ghosts and they say we get it 1 day before Release date. (GUARANTEED). No its near 23 and i didnt get it 1 hour before Release. I can say the site is good for other things - Buy Microsoft Points or so - but not to preorder something!
I have bought 5 games from OKS so far, and those have been 5 wonders ! Cheap prices, PAYSAFECARD SUPPORT and instant delivery are some of the great features they offer ! Definitly worth buying your PC games here !
This was my 3rd and my last order at this shop. At the first two orders the payment crashed right after I paid so I had to open a ticket because it need manual verification. It took half a week for them to answer and get me the key.
Now I preordered COD: Ghosts cause they say on their homepage that keys will be delivered one day before its released so predownload is fine. Yeah, empty promises, nothing happend. No key, no answer about a ticket!!!
Same shit with these reviews, 5€ to your oks wallet if u post a review on another page, so I did but never got the 5€.
There are way better and cheaper shops. Only preordered COD Ghosts cause I got cash in my oks wallet. otherwise I would ve bought it somewhere else and have saved 8€. They sell is for 44€ other trusted shops sell it for 36€!!!
Rgu BogusBoo found this review useful
I found the Gold edition of Civilization V on onlinekeystore.com for about €16 which is a bargain IMO. So I did some research about the website and everything looked legit. I payed for it, got the key about 10 minutes later and actived everything (I did notice I got a key for Civ V GOTY and one for Gods & Kings). So for so good.
Today, however, I noticed I didn't have the Wonders of the Ancient world and Korea DLC, which was supposed to be included in the Gold edition. As some of you would have already noticed by now they gave me keys for the GOTY and G&K which is not the same as the Gold edition. I added the conversation between me and one of their support employees as it speaks for itself.
I will just buy the DLC for €5 at steam and I don't really care much about the €5 because I love this game. But I really don't like this kind of unfair business, so if anyone ever asks about onlinekeystore.com, well you get the point.
Posted on: 04 November 2013 03:15 PM
Yesterday I've ordered Civilization V Gold edition CD Key (stated on the
invoice) in your store. I did not receive the key to this product though.
You gave me 2 seperate keys, one for Civilization V GOTY and one for
Civilization V Gods & Kings expansion. This does not contain all of the DLC
like in the Gold edition.
This DLC is missing:
- Civilization and Scenario Pack: Korea
- Wonders of the Ancient World Scenario Pack
I demand you either give me this DLC to compensate for this mistake on your
behalf, or you pay back the €15.51 in return for the keys.
Posted on: 04 November 2013 05:13 PM
Please read the description of the game carefully. We have not mentioned that Civilization and Scenario Pack: Korea and Wonders of the Ancient World Scenario Pack are included.
Posted on: 04 November 2013 05:29 PM
Please read my message carefully. I stated that I ordered a Civilization V Gold Edition Key. I didn't get this key. Instead I got a Civilization V GOTY and a Civilization Gods & Kings key. You simply gave me a different product than I ordered.
I would've received the DLC I mentioned earlier if you would've gave me a Gold edition code (which I ordered).
I'm sure you know exactly what you've done though. You state it's the Gold edition and then show some low quality screenshot of the Steam store with DLC which does not belong to the gold version. When I in this case complain about this you refer to that screenshot. Fact of the matter is is that you did not give me a Gold key so that list of DLC you show in the description is irrelevant and what you are doing is illegal.
I will give you one more chance to compensate for the damage or I will take legal action.
Posted on: 04 November 2013 05:36 PM
If you have bought this game (link - http://www.onlinekeystore.com/Civili...KEY-STEAM.html), then we have provided the key perfectly and it works as mentioned in the description.
Marcello Albanese found this review useful
OnlineKeyStore is a really good site, its an excellent alternative to steam, with cheaper prices for a lot of games (especially AUS buyers)
Would recommend the site to anyone, its quick, its easy, its cheap, what more could you ask for?
Will be buying from there in future.
I have ordered CS:GO which was delivered instantly and BF4 cd-key preorder which was delivered well before the actual release day so i had time to pre-download it before release date.
EDIT: My friend got Russian / Polish cd-key when he ordered english BF4 premium bundle. Support service is not willing to do refund of the product because it can't be resold. They should still offer partial refund so can't give good stars for this shop anymore. I used to be loyal customer, can't trush them anymore :(
Jussi Huumonen found this review useful
I purchased from OKS 10 times including games like Blops 2, Mass Effect 3, BF3 and Metro LL. Every time they have been fast and easy and not to mention the prices are just amazing. I've only had a problem one time and that was with Max Payne 3 but thanks to there polite customer service my problem was solved within 24 hours.
Really great service, I've searched quite a bit and found that 9 out of 10 times OKS has the best price.
I have bought three games from OKS over the past year or so and have always had great service. Keys sent very promptly and never had any issues. Cheaper than Steam/Origin so A+ to them.
At first I was a little skeptical about OKS, as I had never heard of them before, but i decided to bight the bullet and purchase a game from the site, After some confusion on my end, I received my purchase just like they said. Simple. Quick and Easy, Will definitely purchase from OKS again in the future.
When I wish to find a PC game download at a reasonable price, my first option is always to check onlinekeystore. Over the few purchases I've had with them over the past year, every one has gone through smoothly.
On this particular order of 'Saints Row IV' they had a few issues at launch. But even so this occurred, they were friendly and communicated well to solve the problem as fast as possible. This a rare occurrence that they dealt really well, and I applaud them for their service.
Overall, i'd highly recommend this company for all your digital gaming needs. They're the best out their for the price, and their customer support is top notch compared to others. PLEASE give these people your hard earned cash - they deserve it for all the work they put in!
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