Reply from PetFlow.com
[REPLY]
- Reviews (17,117)
- Kathryn
- 1 Review
Bazinga!
My order was received quickly and now the dogs can chew on the bully sticks instead of my arm.
- Heather
- 1 Review
Disappointed
I was expecting way more, out of everything the Puggers really only ate the Flossy. He spit out both treats when I tried to see if he'd like them, and he's deathly afraid of squeaky toys, so the toy, although cute, will have to be hidden. :(
- Ella Weatherall
- 2 Reviews
Just like Christmas every time we get our box!
I just love Petflow - you get to try things you would probably never even see while picking up pet supplies. My dogs stand around waiting for me to open the package & see what kind of goodies we have this time. I think it is a great bargain & a lot of fun. And the best part is it comes directly to your door which is really nice for people who have difficulties getting around. I have recommended it to several friends. Love it!
- Lennie
- 1 Review
that photo is just one of the easiest ways to order product for my dogs
I just love shopping online it just makes it so much easier
- Patricia
- 1 Review
Great looking shirt!
My daughter wanted a 3-D Basset Hound shirt and we finally found one on PetFlow and she loves it. Looks like our basset hound, Sammy before he lost his right eye. Love the shirts, love the products. Our's arrived in an envelope type package. Keep up the great work.
- Chanion
- 1 Review
- Jackie
- 1 Review
Got lots of neat things for my cat that I otherwise never could have afforded.
Great way of getting special things for my cat that he does love.
- Denise
- 1 Review
Pandora is Spoiled Rotten!
I have 5 cats. Yes, 5. You need to create a bigger box because one of my cats, Pandora, does not want to share the fabulous box we got yesterday. We'd also like to know if you have an affiliate program. You're ambassador page doesn't work. We'd like to share you with our readers on our website Purrsandhisses.com BTW the scratch 'n sniff stickers are still being enjoyed by my furkids.
- Lori
- 1 Review
All the great pet products delivered right to your door.
PetFlow carries the food I feed my dogs. Having so many I always purchase the bigger bag of food to get the best price. Now I don't have to carry the heavy bag from the car into the house.
- Mary
- 1 Review
Great
Love u guys.you were very prompt and everything was as advertised.
- Mary
- 1 Review
Fedex stinks
Your website was great and I was able to track my package to 8 different places, including 3 in Georgia. Your site is fine. Fedex not so much
- Victoria
- 1 Review
WOW!!!!
I recently had a very hard time finding Royal Canin Mimi Mature + 8 dog food in the 13 pound bag. After trying several pet stores locally, I called Royal Canin direct. They referred me to PetFlow. And am I ever glad they did!!! Not only did I find just what I needed, but the customer service representative (Corey Dockery) was EXTREMELY helpful in helping me place my order. Plus, he took a moment the next day to send me a follow-up email, offering future assistance if needed. I received my order soon after, and am very pleased with the overall experience. I will definitely be buying my dog food from PetFlow from now on! And.......I would also like to thank PetFlow for contacting me yesterday (via email) in regard to the Oklahoma Disaster. I was very impressed with the fact that PetFlow was waiving shipping on any donated order sent to the Oklahoma shelters. However, I decided to just sent a check directly to the Moore, Oklahoma Animal Shelter so they can just purchase what they need most. I also appreciate the list of Oklahoma Animal Shelters and their addresses. Good to know that the Moore Shelter right there on the outskirts of Moore was not destroyed! Thank you PetFlow!!! I give you not 5 stars, but 10!!!!!
- Loretta
- 1 Review
"STRESS RELIEVER"
PetFlow.com is a great help keeping my 5 shelties fed. I heard about PetFlow.com from a flyer @ Loreal " Your Dog is Worth It Too Day " in Cranberry NJ. I was spending alot of time shopping around for the best buy, then when I got to the store, they were out of my food. Wasted gas, and time!.. Now I simply selected my food brand (always in stock) and other doggie essentials, set up my delievery schedule, put in my payment option..clicked "submit" . WhooHoo! All Done! Everything is delievered to my front door when ordered, and is excellent condition. No more emergency food runs...because I forgot to pick up dog food. Prices are the same as my local retailers, except they are delievered to me. Win Win! Thanks, keep up the good work PetFlow!
- Alex Ortiz
- 1 Review
Petflow service was flawless
I used it to buy dog food and bones for my Goldendoodle. It was delivered when promised.
- Michael
- 1 Review
Saves time and gas!
With gas prices these days, it would cost 2 gallons of gas to go to and return from the closest store where our brand of dog food might be found. I say might be found because it is often not available. PetFlow has a much better selection and so far has our brand in stock. Being retired, the savings is appreciated.
- Heather
- 1 Review
Quick service, good price
I decided to try petflow because I was able to find my dog's food a little cheaper than elsewhere. I was pleased with the quick service and the reasonable price.
- Danielle
- 1 Review
Good concept but not valuable
I like to order pet needs like food on a monthly basis. It's like a no think no forget plan. Unfortunately the food is more expensive than my local petsmart sales which it always seems like my brand is on sale plus I earn $5 coupons almost monthly due to the amount I spend there making my food cheaper and my loyalty stronger and leaving the convince of mail order as not an option.
- Glenda
- 1 Review
5 Barks for PetFlow!
I was very pleased with the communication both before and after order/shipment. Quick to deliver with quality products as promised!
Thank you!
- Jeanette
- 1 Review
Petflow makes my dog so happy!
I tried Petflow after hearing about it on LivingSocial.com. They had a wide variety of treats and products to choose from, and clearly label which ones are MADE IN THE USA. I love that. My dog is a part of the family, and I try to give him the best treats possible that will keep him healthy and happy. Mission accomplished, Petflow.
- Marcella
- 1 Review
Awesome and affordable way to get all your pet needs!
I was extremely excited to give PetFlow a try with ordering all my cat supplies. We have 6 cats and they are quite particular about their food and enjoy variety. Our local pet stores do not always have the items enjoyed by the cats in stock.
PetFlow had all and much more to choose from. We have now received our 2nd order and extremely happy with the quick delivery and the ability to adjust the automatic shipment to meet the current needs.
- Tracey
- 1 Review
Ease of ordering online. Luxury of avoiding the store.
I bought a Deal on one of the social shopping sites and was eager to use it once I was running low on dog food. Initially, I was unable to find the brand of dog food I was looking for (Merrick) . It seemed odd that the site would have some lines of the brand and not others. After more searching I found it by flavor and after that it was smooth sailing. Delivery was super fast and ease of ordering now that I know where to look is good. Definitely room to improve on their search features, but the minor inconvenience was worth the 2-3 day delivery.
- Steve
- 1 Review
Fix the links in your emails.
eMail titled:
Unexpected product of the month! Look inside.
contains a link to a product:
The Pet Corrector
http://petflow.us5.list-manage.com/track/click?u=d2f74b8e8bafb73b8c68d3872&id=29314f683c&e=d9d7472119
That opens an error page.
Not impressed.
- Graeme
- 1 Review
Easy as Pie
Placed order, 2 days later it was there. Cheapest place I've found to boot.
- Barbara
- 1 Review
Great value and prompt delivery
I have already recommended this site to my pet owner friends. In the tough economy of the past few years, it has been very difficult at times to have enough for expensive flea & tick protection for my dog. I was thrilled to find this site with significantly lower prices!
- Robert
- 1 Review
great site and customer service
trying it out for my mothers dog. (he is picky, she is hard headed) but if he likes the food we will both be ordering
- Shelley
- 1 Review
Good selection of pet foods, fast shipping, fair prices - Recommend
Found this retailer via Orijen's site -- Orijen is a Canada-based company that makes high quality, grain free pet foods. That endorsement gave me some confidence, which was then reinforced by the speed of shipment, quality of received products, and reasonable prices compared to my local pet store. Try them!
- Stephanie
- 1 Review
Great price, shipping ETA could be more accurate.
I was pleased to see that I could afford to get my dogs' food delivered to our home. However, it looked as though they marked the item for shipping (which provided an ETA) nearly immediately. Sounds great, but the issue was that the package wasn't actually handed off to FedEx until the very day it was stated to arrive. This made tracking & being home to receive the delivery a challenge & quite annoying. I'm a first time buyer through this site & do not know if I will be purchasing again.
- Helen
- 1 Review
Love the picture. Nice shirt, wish it were of a little better quality t-shirt.
I am hoping that it doesn't shrink
- Ilana
- 1 Review
No more schlepping 30lb bags of dog food up my stairs!!
Petflow.com is an awesome alternative to shopping in your local pet food store. It always came down to the last minute of rushing out to get the bulky bags of dog food--which is only available at a few stores because we use a "boutique" brand of grain-free food. Not only does Petflow.com carry our brand, but they delivered it to our door within 2 days for free!! What can be better??
- Jorge De Leon
- 1 Review
It's Petflow or nothing at all!
Very good service, great prices, and very fast shipping! I recommend them for all your pets needs and wants!
- Pamela
- 1 Review
Very inexpensive
My dog loves bully sticks, but they're kind of expense; around $2.50 each locally. But I bought them from PetFlow for only $.99 each. What a deal!!!
- Chow
- 1 Review
shopping UI was cluttered and shipping took too long
I purchased a groupon like deal for petflow and the idea seemed so convenient and novel. The only problem is their UI for their website doesn't really provide for an easy shopping experience and they take too long to shop.
Over all it was nice that they had all the brands I usually shop from, but I'm not sure if there's an advantage to shopping with them online again vs just picking it up in the store.
- suzanne
- 1 Review
Customer Service You Cant Believe!
First time using PetFlow.com. Was pleased on the free shipping plus a extra 15% off order. What I didn't expect was the order arriving within 2 days.! Still cant believe that in todays world, there is still companies that actually provide Customer Service.
- Deborah
- 1 Review
Quick Delivery
PetFlow was easy to order from, they have a wide assortment of products, their prices are in line with others and their delivery was quick and on time. I hightly recommend them
- Paula
- 1 Review
Great company for your pet supply needs!
Petflow was very quick in responding to my questions. Ordering was very easy, with fast delivery, and was packaged very well. My dog absolutely love's the Grizzly Salmon Oil and I also love the illuminated collar for our nightly walks!! I would highly recommend PetFlow.
- Barb
- 1 Review
Very good prices, and very rapid receipt of product.
The dogs love the product, and the prices for the specials were great. I plan on working with you in the future. Please send me specials. My daughter has 4 Labs, and I have 1 rescue puppy. Yes they are spoiled.
- Larry & Lori
- 1 Review
Excellent Service!
We have been very pleased with Petflow delivery service. Our orders have been prompt and our product has always been in great shape. I love that you carry higher quality dog food like Ziwi Peak, many pet store do not carry this brand. Having Ziwi Peak delivered monthly also costs less than buying in the pet stores and it is always here when we need it so we don't run out.
- Timothy
- 1 Review
- Marlene
- 1 Review
Great service and fast shipping.
Items just as described. fast shipping, great shipping.
The PetFlow Difference:
FREE SHIPPING!
Any order over $49 automatically ships for FREE! No need to pay crazy shipping charges!
Fanatical customer service!
We're NUTS about our customers and we'll do anything to keep you happy. We're always here at help@petflow.com or at 888-316-PAWS (7297)
AMAZING Low Prices!
Gone are the days of paying crazy prices at the local store. PetFlow.com negotiates great deals with our suppliers, and pass these savings on to you!
About PetFlow.com
PetFlow.com was founded in 2009 on the idea that caring for your pet should not be a chore. We all hate going to the store and lugging home heavy bags of pet food, and now we don't have to! PetFlow.com will deliver them right to your door, with FREE SHIPPING!
Visit PetFlow.com
E-Mail us at help@petflow.com or call 1-888-316-7297 (PAWS)
10001 New York , New York
United States
Category
PetFlow.com is ranked 3 out of 14 in the category Pets
Satisfaction ALWAYS Guaranteed!
Your tail will wag
PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!
