PetFlow.com reviews

PetFlow.com reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Great selection, great prices and timely delivery!

If you need anything for your dogs Peflow is the best online store! They haven't disappointed me yet.
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Review by confirmed purchaser

I"D GIVE THEM 6 STARS IF I COULD!

I recently purchased a rug/crate mat for my dog. It arrived 3 days after I ordered it. The ordering process couldn't have been easier. The item was better than I had anticipated and it works perfectly for our needs. While this wasn't my first purchase from PetFlow, it won't be my last. A wonderful company which provides wonderful products. Thank You and keep 'em coming!
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Review by confirmed purchaser

Beyond Easy

I decided to visit the PetFlow website because it was suggested as one of my cash back deals from my bank. Once I was at the website I found it extremely easy to navigate and the prices were very competitive with my local pet store. By signing up for auto shipment I was able to save even more and choose the frequency of shipments. I am very pleased with my experience so far.
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Review by confirmed purchaser

kitten's rule

Love finding everything we need and want without wandering around the pet stores. The front door delivery a great plus.
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Review by confirmed purchaser

Will order from seller again

We ordered the worm medication, it arrived as described and worked as directed. Thank you very much :-)
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Review by confirmed purchaser

Easy to order, great prices, and great response from customer service.

Website was easy and fast, prices are very competive, and when I had a question regarding my pet's record online, customer service was very fast to respond.
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Review by confirmed purchaser

EXCELLENT customer service with superior products!

First rate company that is thoughtful, reasonable, fantastic customer service and open 24/7. I'm happy!
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Review by confirmed purchaser

Awesome in every way

We started using pet flow about 4 months ago after getting tired of carrying huge bags of dog food home from the store for our 2 Irish setters. My husband was skeptical at first, but now loves the convenience, price and quick delivery as much as I do.
We also get little treats for the dogs so they are very happy when the boxes are delivered.
Would highly recommend to anyone with pets!! Great product and fantastic service!!
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Review by confirmed purchaser

I have just started with this company. So far so good, prices and free shipping are awsome.

I have two Great Danes and a Lab. I go thru alot of food. I set up scheduled deliveries. I have just started with Petflow and so far am very pleased. My next delivery is due soon. I love the prices and free shipping.
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Review by confirmed purchaser

Bow Wow's !!

Very friendly on line and when needed customer on line assistance.
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Review by confirmed purchaser

THEY WENT ABOVE AND BEYOND!

I order a significant amount of supplies from Petflow and the delivery notification stated it had been delivered. Well, I do not know where it had been delivered but it was not to me. I called the representative and he apologized and promptly sent a replacement order. Other than the initial disappointment, which was NOT their fault, I was thrilled with the manner this was handled. I will continue to trust and use.
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Review by confirmed purchaser

Great prices and super quick shipping

This is my first time using Petflow and I have found the experience pleasurable. However, the very first shipment that I received with incorrect.

I had received dog food, yet my order was for cat food. Even the shipping box label said cat food.

That oversight was quickly remedied by calling petflow. They quickly apologized and fixed the issue expeditiously.

Given their customer service, I would continue to use and recommend their business to other pet owners.
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Review by confirmed purchaser

Took too long, bag of dog food was open and too many emails

I submitted my order and it said it was processed. However, the next day I missed a call and the following day picked up the second call - on which they asked me if I wanted to set up auto ship - which I was not ready to do yet. I think my order wasn't actually processed to be shipped until they talked to me. So my shipment came later than I needed it. I can get 2day delivery for free on wag.com

Also, when it arrived - the bag was ripped open - on a bag which is supposed to be vacuum sealed for freshness......

Lastly, I have been getting WAY TOO MANY emails after my first email.

I will not use petflow again
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Review by confirmed purchaser

They don't care

I cannot give a favorable rating to this company because although I placedn order I never received it.
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Review by confirmed purchaser

Excellent service at all times!

Our cats are happy, and we are very satisfied with the service we've received.
It's all good!
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Review by confirmed purchaser

I ♥ Petflow!

Great products, prices, and customer service is top notch!
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Review by confirmed purchaser

very happy customer

this was my first order and i was very happy with it. good quality and very fast shiping i will order for sure again! thank you so much!
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Review by confirmed purchaser

Great experience

Easy transaction & fast delivery - product was as expected. Keep the discounts coming and you'll have my business forever!
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Review by confirmed purchaser

Service, prices, shipping- Great! Hard to find premium dog food at good prices.

The customer service reps are very helpful - I always order over the phone. You can have a scheduled automatic delivery or single purchase. Shipping is free over $50 (I think) Pet Flow has a huge selection of everything at the ease of a fingertip. They offer super specials frequently. I receive my order in about 2 days. I've been ordering from them for about a year. Very satisfied.
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Review by confirmed purchaser

okay

disappointed that they took so long to notify that vet had not responded

The PetFlow Difference:

FREE SHIPPING!

Any order over $49 automatically ships for FREE! No need to pay crazy shipping charges!

Fanatical customer service!

We're NUTS about our customers and we'll do anything to keep you happy. We're always here at help@petflow.com or at 888-316-PAWS (7297)

AMAZING Low Prices!

Gone are the days of paying crazy prices at the local store. PetFlow.com negotiates great deals with our suppliers, and pass these savings on to you!

About PetFlow.com

PetFlow.com was founded in 2009 on the idea that caring for your pet should not be a chore. We all hate going to the store and lugging home heavy bags of pet food, and now we don't have to! PetFlow.com will deliver them right to your door, with FREE SHIPPING!

Visit PetFlow.com

E-Mail us at help@petflow.com or call 1-888-316-7297 (PAWS)

Write to: help@petflow.com
Call us on: 1 888 316 7297
We live here: 989 6th avenue 18 floor
10018 New York , New York
United States

Category

PetFlow.com is ranked 7 out of 18 in the category Pets

Satisfaction ALWAYS Guaranteed!

Your tail will wag

PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!

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