I placed an order on December 27, 2013, which were three pairs of shoes and I had problems with most of the products (Broken chains, bulging nails in the surface of a shoe and a pair of shoes which were to small). Well before the products were sent back, my daughter Sharita spoke with a rep., which informed her about sending the damaged products back and we did, but until this day we have not received our products. we've tried calling, but the phone number that we called would not allow us to get through. The original shipment number is 100128845 and the order # is 100128845. Thank you for your concern.
Ordered 03/20/2014 items haven't been delivered website states 5-7 days shipping it's currently 03/28/2014 and have not received my item very disappointed as I was given incorrect information I was told that my order would've been shipped on Monday or Tuesday didn't happen called back to find out about shipped email was told will be sent out Friday and it's Friday and still no info will be contacting them Monday if nothing I will be canceling my order I paid for the shipping the amount they charge and I expect to receive my merchandise in that time frame honestly feel as though this company need serious help because the way they are operating is disgusting
I order some stuff on Monday and I still haven't received a tracking number i called customer service number yesterday march 27 to find out the status of my order i spoke to a nice young lady inwhich she reassured me that my order would be shipped out the next day and that i would recieve my tracking number via email she also said that my product would be delivered by the begining of next week . when I called they told me my product would be sent out today Friday and I would receive my tracking information . I haven't received a tracking number. I also emailed them and they told me that they're waiting for the shipment to arrive and that it would be in by EOD and still nothing i tried calling them only to be on hold for 45 mins to be hung up on and when I tried to call back the store is closed. I've ordered from different sites on that same day Mon march 25 and I've either received my product or recieved my tracking number. I was extremely excited and happy with the prices and product online and I wanted to order some more things but as of right now until I get what I paid for or my money back I won't buy from this site every again
I have been buying shoes online from US and i tried this site... the standard shipping... This site is so far the SLOWEST .. my order have not arrived yet almost a month.. i am buying from other site and shipping method is always standar shipping and i get my shoes 10 days after they ship and YES I CAN RRACK IT..in here you can not track... slow shipping method... and probably my last in ordering here.... What is the purpose of waiting a month and i really need the shoes.. duhhh! If only i can mention the sites that i order my shoes from.. same shoes, same price.. MOST OF ALL SAME SHIPPING COST STANDARD SHIPPING and fast. Pink basis used a registered mail standard shipping method ofcourse you can not track it.. well maybe ill come back.. but definitely not...
ALWAYS PLEASED WITH MY ORDER AMUSED BY THE LITTLE PACKAGE IT COMES IN O YEA AN IT ALWAYS COMES ON OR BEFORE TIME (EXAMPLE: NEEDED A CERTAIN PAIR OF SHOES BY THE WEEKEND WHICH WAS JUST THREE DAYS AWAY AND THEY ARRIVED THE THIRD DAY)
The shipping fee on pink basis is too much. I older just two item and I have to pay 20 dallors for shipping fee. If I didn't really wanted those item I won't have pay that amount of money just for shopping. To be honest I won't recommend anyone to shop cuz of the shipping feed. There's lot of good things on pink basis. I like them a lot but I can't stand the shipping fee
They have cute shoes but I allways feel tricked when I order from them they have a discount code for free shipping and a regular discount code you order thinking you really have a deal and then find out it's just a trick I feel to attract you to the site so dishonest plus my last order came damaged I didn't even say anything because ordering from them is such a hassle
Out of the 5 items purchased I was only disappointed with one item, which is good. I an Internet shop per and usually when I receive the items they r different from the pictures. This site has good representations of their items. Quick shipment. Overall satisfied.