Although this looks like an Irish company, it is not and goods are shipped from China. Very misleading
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Not only did Primepet send me an incorrect order, they ignored my phone calls asking for assistance. They NEVER returned my calls, but instead issued me a refund. All I wanted was the rest of my ord... See more
A full week after I ordered ONE Sherpa carrier for my cat, 18" X 11" X 11", from Primepet, I received TWO much smaller carriers which are no good to me. I managed to find a telephone number for Prim... See more
When you share your home life with pets, its hits you how comprised their lives have been as much as ours by low quality food manufacturing. With Prime Pet, there is a great range of healthy (or dare... See more
Company details
Information provided by various external sources
We stock only the best and most natural pet foods, treats and supplies available on the market. The products we carry are manufactured to the same high standards as the foods that we, as healthy pet owners, eat.
Contact info
90 Dayton Ave Bldg 18 Unit 10, 07055, Passaic
- 800 801 4386
- support@primepet.com
- primepet.com
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Not an Irish company …
Although this looks like an Irish company, it is not and goods are shipped from China. Very misleading
not in Ireland as stated
not in Ireland as stated, so should not be using the .ie and Ireland 🇮🇪 don't know where package is never received and no contact to them. scam be aware . Will be calling bank to cancel and tell is scam
Order not arrived no one answers emails.
Order not arrived no one answers emails.
Uses a .ie to fool people into thinking…
Uses a .ie to fool people into thinking they are buying an Irish based product. Delivery tqkes weeks and you can be hit by customs
Fast efficent service reliable auto …
Fast efficent service reliable auto delivery
I enjoy shopping with Prime Pet!
I enjoy shopping with Prime Pet. I have only great experiences using them.
Our orders are always shipped promptly …
Our orders are always shipped promptly and the quality of the dog food we buy is great!
I am glad PrimePet carries my dog food
I am glad PrimePet carries my dog food, Tuscan Natural. I also like the monthly subscription and free shipment. However, there is a gap in that the subscription cannot easily changed. As an example I have it setup for the lamb recipe. However, I would like to alternate between chicken, ocean extreme and lamb but that is not possible.
HAPPY CATS
out of stock still found way to complete my order and the cats are happily enjoying now Thanx
Super fast! Dogs LOVE the treats too!
I was shocked by how quickly my order was processed and the merchandise delivered, probably the fastest service I have received when ordering something online. The Wet Noses Hemp treats are a big hit with the dogs and the price was reasonable. I will definitely use PrimePet again!
Excellent Service and Product!
Was not exactly what I ordered but kitty is happy which means I am too!
the picture didnt match the item
They come through
When I asked for a bit of help, they did not hesitate to do so. Great company! AWH
Completely Incompetent
Not only did Primepet send me an incorrect order, they ignored my phone calls asking for assistance. They NEVER returned my calls, but instead issued me a refund. All I wanted was the rest of my order! They simply didn't care. I would never use this company again for any reason.
Customer service
I'm writing about Prime Pet's customer service or lack if it. I bought two dog toys from their website. My dog chewed through each of them within the first hour. He's a small dog. About 12 lbs. I bought these toys because they were cute and marked tough. When I contacted Prime pet I was told that I would have to take my issues up with the manufacturer. What kind of business does this? I asked for the contact info and I was ignored. NEVER again and I would suggest that anyone else use this company at your own risk
Excellent products for Excellent Price
When you share your home life with pets, its hits you how comprised their lives have been as much as ours by low quality food manufacturing. With Prime Pet, there is a great range of healthy (or dare I say, Prime) foods that you can see in the faces of your pets. Shiny coats, happy eyes, satisfied bellies and licked clean bowls are just a few outward results of also added great inward health. The cost is reasonable and worth the investment when considering what to feed your 'best friends with fur '.
Convenient Subscription Ordering for Kitty Litter
Our kitties love Feline Fresh Scoopable Clumping Pine Formula Cat Litter. The fact that we can purchase this on a subscription plan every six weeks in the 34 lb. bag size makes our life easier. This size bag is not available where we live, so home delivery is perfect for us!
Primepet - wrong product delivered
A full week after I ordered ONE Sherpa carrier for my cat, 18" X 11" X 11", from Primepet, I received TWO much smaller carriers which are no good to me. I managed to find a telephone number for Primepet (as they do not provide one) and got a message that your office was closed IN THE MIDDLE OF THE AFTERNOON.
I am flying on the 23rd of this month and do not have time to mess around with Primepet.
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