I have made two orders recently, and unfortunately, both were very disappointing. In the first order, the leather boots arrived slightly damaged right out of the box. To make matters worse, the sec... See more
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I recently bought two items and everything went smoothly. I've also made several purchases in the past and never had any issues. Sometimes I don’t buy just because of the shipping costs or because the... See more
Company replied
I recently bought some new Zara clothes from the app, I can just say that everything was perfect. The delivery was done in a drop-off point next to me, quick amd easy. The best delivery was the bathro... See more
Company replied
I’ve been shopping on Privalia for several years and my experience has always been very positive. The products are always original and in perfect conditions. Delivery is easy and convenient and I... See more
Company details
Written by the company
Vendite fino al -70%: e non è uno scherzo. Vendite inaspettate, sorprese quotidiane, scoperte... questo è quello che ti aspetta ogni giorno sulla app Veepee, leader nelle vendite-evento online
Contact info
Via Tortona 27, 20144, Milano, Italy
- 02 4004 2003
- https://aiuto.privalia.it/
- it.privalia.com
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Not 5 just because some prices before…
Not 5 just because some prices before sales i checked are inflated .
Better buy top brand anyway
cheers
ernesto
ps i buy on Privalia since 10 yeasr
Trustworthy platform
I’ve been shopping on Privalia for several years and my experience has always been very positive. The brands offered are high quality and the products are always authentic and reliable.
Customer service and returns are also very efficient: returns are simple to manage and home pickup is available, which makes the process very convenient. I’ve never had any issues with orders or refunds.
Overall, a trustworthy platform for buying branded products at good prices.
I usually buy on Privalia and I'm…
I usually buy on Privalia and I'm satisfied about quality and price of products.
The customer care is good too and when I had some trouble, they help me for everything.
order delivery times too long
Shipping took a long time
Shipping took a long time.
The article seems ok.
I asked for 16.5 neck measure and was…
I asked for 16.5 neck measure and was 17. Was written blu and was green…without any regrets!
The cost of shipment is too high and…
The cost of shipment is too high and when you have to request the change or return you have to pay other 7 euros…
Ordinate un paio di converse in pelle…
Ordinate un paio di converse in pelle ,arrivate scamosciate
Very satisfied with the purchases and…
Very satisfied with the purchases and the prices.
very good but the delivery can be faster
Everything perfect
Everything perfect: excellent products at low prices. Received also before planned.
I do not think is correct to pay the…
I do not think is correct to pay the cost of returning a product that arrived defective
Online shopping at good prices
Online shopping at good prices
Excellent experience, simple and intuitive management.
The only two areas for improvement:
- Multi-brand shopping in a single order
- Shipping costs are very high
I have received material damaged and it…
I have received material damaged and it is not the first time. My experience with Privalia can be considered closed. I’m fully disappointed
Good products at competitive prices
Good products and brands at competitive prices. Deliveries are slow and the policy of returns is annoying.
The prices are unbeatable
The prices are unbeatable; however, the delivery time was quite long.
My first impression was that some of the products didn’t seem completely brand new — although I might be mistaken. They looked as if they had been previously opened or possibly returned, as they were slightly dusty and not in the condition you would expect when taking them out of the packaging for the first time.
That said, overall I believe the brand quality and the discounted prices are fair enough to compensate for the longer delivery time
Time of delivery extremely long
Time of delivery extremely long and description of goods is often unclear and missing important details. This is even more annoying considering high cost of return
Maybe one of the best app for shopping
Maybe one of the best app for shopping. Every day new articles, new brand, good prices.
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