RushMyPassport.com reviews

WHEN MY SON'S PASSPORT ARRIVED I COULDN'T BELIEVE IT! IMPRESSED FROM BEGINNING TO END

When my family and I decided to travel out of the country last minute, we didn't realize we needed a passport for our 1 year old son. I searched on-line at several companies and went with you guys due to your rating and impressive endorsements. I was so impressed. I used every aspect of your companies system and my assigned agent Terry Price went ABOVE AND BEYOND in his assistance to me. He even followed up on me outside of work hours to make sure I had everything together properly to expedite my son's passport on time. I used your on-line chat to ask a few questions at one point and immediately had answers to my questions from your staff and team. Never have I been so impressed with a company, Mr. Price is a great asset to have working for you. I own my own company and I am truly impressed with your expedited service, thoroughness, and follow through. I am now relieved and able to prepare for our first trip abroad with our son! Thank you to Terry and thank you to your company! Shadi Harral

great service

I was very pleased and satisfied with the service from RushMyPassport.com. My agent, Ileana Vasquez (ivasquez@expeditedtravel.com) explained all procedures and told me exactly what to expect. I would highly recommend them.

Passport For Child....No Problem!!!!

RushMyPassPort.com....Life Saver!!!! My case Manager James Rosier was professional, friendly and always in contact with me, letting me know in step by step instructions what was needed next. My daughter was able to go on a last minute end of year school trip to Ireland! Wonderful service which I will recommend to all I know and am now currently using for myself. Thank You so much James and RushMyPassport.com

EVERYTHING in life should be this easy!

I was astounded at how simple and quick the process was to obtain a passport for my infant son through Rush My Passport.com. James Rosier, our Case Manager was fantastic! His service level was beyond anything I have experienced in a very long time. He understood the process and assisted us through every step. James' commitment to the customer and overall follow through was fantastic. This is the only way to go to obtain a passport!

WWW.RUSHMYPASSPORT.COM IS THE BEST!!!! TERRY PRICE IS A STAR!!1

It is definitely the place to go if you want to avoid hassle involved in getting a passport , getting into it i was nervous but was assured and guided by the Staff of www.rushmypassport.com through every aspect of the process . The agent in my case was Mr.Terry Price, he was very helpful and due to his help not at any point i was nervous that i would not meet the deadline as i was expected to fly a day .

These people are genuine and they do deliver!!!

Thank You Rushmypassport.com and Mr.Terry Price

Professionalism and speed here.

I was shocked at how fast and easy Mr. Negron made this endeavor for me. Two weeks and all done. This company knows its job and customer care is the key. Fantastic job and I will recommend you that's for certain.

Could not have had a better experience.

Impressive level of service with timely, clear and concise communication to keep you informed of the status of your request throughout the entire process. Received my passport a day earlier than planned even. Many thanks to Terry!

Excellent and professional service

I highly recommend the rushmypassport.com service. I have nothing but good things to say about my case manager, James Rosier, and equally about the service itself. The process was clear, efficient, and professional, and I received my passport as quickly as promised. Thank You for providing me with excellent service.

A change in vacation schedule was saved by Lauren Walsh and RushMyPassport

Process was very smooth. Received passport in 6 days.

Terry Price

Good thorough job. Got passport timely with minimum of hassle...

NEVER TAKE YOUR PASSPORT SCUBA DIVING !

OK...

This was actually my 2nd time using Rushmypassport. My first passport ever was thru their service years ago. Excellent !
While out of the U.S. my passport got wet. I didn't even know that if it will not scan it is useless! Got to Taiwan and almost didn't get thru the airport because passport was water damaged!

Sent it back to James Rosier (Case Manager). Thanks very much for all your efforts! RECEIVED NEW PASSPORT IN 4 BUSSINESS DAYS! Was even more amazed the 2nd time I used this service!

AWESOME JOB JAMES ! -- WISH ALL BUSINESSES I USE WERE THIS GOOD!

P.S. REMEMBER NEVER GO SWIMING WITH YOUR PASSPORT IN YOUR POCKET! hahahahahhah

Very responsive and quick

The guys get the job done right and quick. Just a couple of overnight deliveries and had my passport in hand. Job well done.

Terry Price provides excellent service to deliver passport in rush!!

I have had to rush for a passport because I ran out of visa pages prior to expiration. I noticed this only 10 days prior to travel. After researching many options, I went with this one expecting to get my passport by Friday. I rushed my packet on Saturday and had passport in hand by Tuesday- 2 days later. WOW! Thank you Terry Price. Yes- I had to pay a hefty fee for the rush, but it was worth knowing that it would arrive without stress or fail.

Thank you!!

Rush my passport ROCKS!

Rush my passport is the easiest and quickest way to renew your passport! I'm not computer savvy and my case manager, Terry Price, took the time to walk me through the entire process! I didn't have to leave the house and my new passport and passport card was delivered right to my door. It was worth every penny.

Terry is totally professional and service oriented! Great job!

I was a bit concerned about calling a service center to replace my passport. In these times of identity theft and unscrupulous "online businesses", it was such a relief to talk with Terry and to be so well informed every step of the way. He not only knew his "stuff". but he also was clear about what I needed to do, put my mind at ease about the process, and in the end, he delivered - even 1 day ahead of time. Great job, indeed! Thanks Terry!! I highly recommend both terry and his company to handle all your passport needs!!

Terry Price, our case manager, was awesome!

This was by far the easiest way to get a passport expedited. We were able to get everything from start to finish in 9 days! In this case, you do get what you pay for - a great experience! Our case manager, Terry Price, was amazing. He provided clear instructions and walked through the submission process with me - he even called me on a Sunday. Regular email notifications were extremely helpful and made me confident that everything was moving along. If you need a passport quickly, RushMyPassport is a service I highly recommend.

Outstanding job of getting me a new passport in 24 hours!

I want to commend Terry Price, my Passport Case Manager, for the outstanding job he did in assisting me in making sure I knew what documents I need to provide Expedited Travel so that they could process my passport application. Terry also located the nearest FedEX office so that my documents would be delivered on time. I needed a quick turn around in order to make my flight to Italy. Terry and his team delivered and I received my new passport in 24 hours. Great job!

Sammy Negron went above and beyond expectations!

I was beginning to get a little weary, since my trip was coming soon and i needed my passport, but i was getting sort of confused on the steps i needed to take in order to finish the process to get my new passport. Sammy went above expectations, and was overall respectful, helpful and very friendly!!! I soon found myself feeling less stressed, and more reassured knowing that i was getting the advice and help i needed for this process. He explained clearly the steps i was to take, and was more than willing to do whatever necessary to make sure that i got everything done correctly, and efficiently. He was so friendly, i found myself feeling comfortable, and trusting, as if it was a friend helping me, and not just customer service!! I give him a 10/10!!

This service rocks! And Terry made it so easy!! Thank you, rushmypassport!

I have used other services before and this was hands down the best. Where I thought we may have issues, Terry just had solutions. Brain dead easy and timing was spot on!

Ignore bad reviews of RMP elsewhere - Terry Price is great

Before using RushMyPassport, like many online users, I perused the reviews. Many were good but there were also "horror stories" on some sites. In every case, the "horror story" involves stupidity and a lack of research into the passport process on the part of the customer, not any fault with RushMyPassport. The most common complaint is that the local passport acceptance agency makes them "wait 2 weeks for an appointment to seal the documents for RMP.com" - well people, don't you think you should have checked that out first? Your local post office being inefficient isn't RMP.com's fault! So when I decided to purchase this service, I had an appointment at my local office (and all my documentation ready). My case manager Terry Price did a fine job, emailed everything I needed including a FedEx label, had the passport app sealed, sent to RMP. Three days later I had my passport, I couldn't be happier.

A company that does exactly what there name implies

I was hired by a company that wanted me to get a passport as quickly as possible. They are going to fly me overseas on the 28th and I sent my papers off to RushMyPassport on the 19th. I recived my passport on the 26th. I had two days to spare. This company pulled it off! Lauren Walsh was my case mananger and she did an outstanding job through out the whole process. She kept me informed on each step of the process. Thank you Lauren. If I ever have a need for another or If I know of some one who needs a passport in record time, i will recomend RushMyPassport.

WOW.... I never dreamed that I would get my passport so soon!!

James Rosier was helpful and patient. He was wonderful!!

Terry Price was great

He was efficient, helpful, knowledgeable and made sure I had my passport onetime.

I couldn't be more pleased...

Thank you
Eileen Chimerine

Outstanding service diverts disaster!

I've just returned from the Bahamas, having had a fabulous weekend attending the wedding of a dear friend's daughter. It almost didn't happen. The Monday night before we were leaving (that Friday morning), I discovered my passport had expired two months earlier! Panic stricken, I went on-line to see how fast I could get an appointment at the New York US Passport agency. None were available until after I was supposed to leave. I noticed a link for Expedited Travel, saying Passports in 24 Hours! To my great fortune, Terry Price picked up the phone, only 15 minutes before the office was scheduled to close. That began a process that was not only efficient and fast, but done with caring and every effort to keep me calm. Terry assured me within moments that we could do this, and I would have my passport no later than 3PM Thursday, the day before I was scheduled to leave. He stayed on the phone with me and walked me through the application process, explained everything clearly so I totally understood, and used humor and charm to relax my nerves. Terry and Expedited followed up every step of the process from filing, getting my things to Fed Ex, to alerting me when the application was processed and when my new passport was shipped, with both a phone call and an email. So, my advice to others, stay on top of your passport expiration date. But if you ever find yourself in this kind of a bind, needing a new or renewed passport FAST, I highly recommend Terry Price and Expedited Travel's Rush My Passport service.

TERRY PRICE IS AMAZING!

Applying for your passport can be a very intimidating process. Before I started the process of signing, printing or even paying My travel associate/case manager (TERRY PRICE) made sure I was comfortable and had a clear understand of exactly what I needed to do! There was never a time throughout the process where I couldn't contact him. He made himself available until the process was completed. I had ABSOLUTELY NO PROBLEMS AT ALL AND RECEIVED MY PASSPORT WITHOUT ANY PROBLEMS OR HANGUPS.

I would refer this company to anyone and refer Terry without a doubt..
Thank YOU !

Great Service!

Lauren Walsh did a great job with the passport of my son. I will recommend them to everyone without hesitation. Thanks for a fast and excellent service.

If anything goes wrong, they will NOT contact you and place the blame on FedEx

They promised me my passport on Wednesday. I called on Wednesday when it hadn't arrived and my case manager was off but hadn't put on his autoresponder so I had to call them.

They blamed the issue on FedEx and a Ricin scare in DC. Which I know was true but they didn't contact me or send an e-mail letting me know it was late.

Then FedEx dropped the ball getting it to me (supposedly) but again they didn't contact me. When it didn't come on Thursday, I called them again and another person told me it was a FedEx issue again and would come on Friday (no one called to check with FedEx.

When it hadn't arrived by 1PM on Friday, I sent my "case manager" an e-mail, No response. I got on the chat line and the guy who had been there three days called me immediately and told me that it would be there at 3PM. When it didn't arrive at 3PM, I called again and they told me it should be there sometime today. I asked them to check again since I needed to leave Friday and told the guy I really didn't appreciate him "bullshitting" me. He got so offended that he started telling me that HE wasn't MY case manager. I assured him that this was correct and told him, my case manager had never contacted me or responded since Sunday the last week to start the process. Never heard from the case manager again until he asked me with a standard e-mail to review him for the awesome job. HA! That was silly since I'm doing it.

Again, much of the problem WAS FedEx BUT they are not proactive on this. I had to FORCE them to upgrade to Saturday delivery and they NEVER offered to refund me the difference to a slower service which was less costly since they didn't make their delivery date. IF you SUBCONTRACT something out on a speed service and they let you down, YOU are responsible to your customer. Everyone was angry and defensive rather than helpful and kind when they knew I was down to the wire due to the theft of my passport. I was completely disappointed. I would never use them again.

James Ramsey found this review useful

RushMyPassport was Five Star Service!

I had a great experience with this company. I received my passport much sooner than advertised. Our service manager, Lauren Walsh, was fantastic! She guided us through the whole process and was available for questions at every turn. I highly recommend their service.

Chris Bone

Proffesional Service!!

Rushmypassort was very proffesional and thorough in their service. Laura walsh was excellent in explaining the process.

Thank you,
Roberto Hazael Gamez

Terry Price

Terry was a wonderful help and a calming influence while I was panicking that I wouldn't be able to go on vacation with my family. He was very knowledgeable and very easy to understand. Thank you for all of your help. I was very excited to have my passport in my hands today by 12 noon. One and a half days before I am leaving. What a relief. Thank you again! This service was worth every penny that it cost.

James Rosier is simply the best

With only a few days to go before going on vacation to Mexico, did I realize my wifes passport was expired. After checking the reviews for RushMyPassport I knew this would be my best chance for getting her a new one in time for our trip. James Rosier did not disappoint as we received her new passport today on Monday, April 15th. I started the process last Thursday and could not believe that is is done already. James walked me through the entire process to make sure all was understood so that we would not encounter any problems. I can't thank James enough and I highly recommend using this service if you need expedited passports.

Thanks,
Adam Darvin

Amazing service from my case manager Terry Price!

Rush My Passport is a great service and Terry Price, my case manager was very helpful throughout the complete process. He did what he said he would, and did so quickly. He really knows his business and calmed my fears about receiving the passport in time. Every step was explained thoroughly. Mailed the paperwork out on Tuesday and received my daughter's passport the following Monday! This service is worth the price if you find yourself needing a passport fast!
Thank you

Concise, fast, polite rushmypassport awesome

Terry Price did a great job. One phone call and a few emails later I had my application together and then in the mail. Voila a few days later new passport. Thanks for the professional, courteous and speedy job.

Amazing Company

I got my passport back in two days after sending in the paper work. Everyone on the team was supportive and kind. I was stressed now I am great!!

Thanks to Laurie and her team.

Outstanding job

I was in extreame need of my baby passport to go on vacation. I never imagine that such a great service . was out there. Rushmypassport was super quick and with a personalized customer service. Teddy Etienne was my case manager. He was great and super helpful all the time.
This have been one of the best experiences ever. Thank you.

Everything was perfect

Rush my Passport was excellent. My case manager, (ILEANA VASQUEZ) worked with all my needs and made sure everythign went perfectly

Absolutely perfect

There is literally nothing they could have done better. My case manager James Rosier was great! Everything was explained extremely well and they email you every step of the process so you never have to wonder what's going on.

Thought of EVERYTHING!

I was so happy with there services. We lived out of the country and still they followed through with everything and got our passport in time! I would use them every time!

They Saved Us!

My husband and I always used our birth certificates and ID's in the past instead of getting passports. Recently, his Grandfather passed. We scrambled around trying to get a last minute passport and it seemed impossible. My friend told me about RushMyPassport.com and they took care of everything. I highly recommend this service to anyone!

Wow!!! Awesome results!!!!

My husband misplaced his passport during our recent move from Arkansas to Texas. We didn't notice it was missing until I was entering our information on the cruise manifest....we panicked!!! I did a quick search on google and read how highly rated rushmypassport.com was and immediately started to fill out the information online. James Rosier contacting me right away and talked me through each and every step. Once all the paperwork was filled out with James' help...i sent it in the mail on Thursday and my husband's passport was delivered the following Tuesday!!!!! Fabulous service!!! Rushmypassport.com delivers on what they promise!! I would not hesitate in the least to use this company again or refer anyone to this website. Thanks RushMyPassport!!! And thank you James Rosier!!