Ryman Stationery Reviews 

Ordered what I wanted online and popped into my local Rymans to collect the following day. Easy and fast so happy!

I wish I could bottle and sell Claire’s sense of humour, enthusiasm, and calmness.
I was in on Friday just before 4:00 o’clock, and she was on the print desk, dealing with three customers all at once, ever so effortlessly, and made us all feel important.
For that there was a definite 5 stars! ⭐️⭐️⭐️⭐️⭐️

Then 4:00 o’clock came and the young lad Robert who was at the front of the store said he was leaving, Claire said to him there’s still a customer and his reply was “it’s 4 and I’m finished” left the girl at the counter just standing, I couldn’t believe me eyes or ears. Customer Service certainly isn’t his strong point, I’ve encountered him a couple of times and find him quite hard work.
Claire politely asked if she could serve the girl and we were all in agreement that she was welcome to as she was clearly embarrassed by her colleague.

Anyways, kudos to Claire for being both polite and professional and the FIVE STARS are for her.
Enjoy your week off, you deserve it!! 😎

Used to be good but now they have stopped home delivery for a notebook I used to buy and it's not available in hardly any of their stores either so what is the point in still showing it on their website?

Staff in the Huddersfield store could not have been more helpful, friendly and efficient on the 2 occasions that I have visited this week for colour prints and laminating. Brilliant!! Thank you and well done all. 😃

Member of staff was very and helpful and efficient - great quality printing fabulous service thank you

Ordered some "Really Useful" boxes.
One with trays inside arrived damaged; highly likely to have happened in transit as broken piece was inside the box it arrived in.
Photo of damage sent to Ryman's customer service.
Replacement box arrived a couple of days later.
I had other issues (only partial delivery despite delivery company advising they were delivering all 3 items together only 2 items delivered) the delivery company, again contacted Ryman's customer service and sorted same day. Missing box arrived by close of business.

Click and collect worked out great ready within an hour, didn’t collect until the next day and the customer service was awful! Liverpool st johns, women was very rude and clearly did not want to be there or help customers.

Absolutely appalled by Ryman. I went in to print ONE returns label on ONE sheet of A4 paper and was charged an unbelievable £2.92. Yes, £2.92 for a single piece of paper with a label printed on it!

I honestly thought there must have been some mistake. Apparently not. Nearly £3 for one print — welcome to Rip-Off Britain!

I appreciate businesses have overheads, but charging £2.92 for one simple black-and-white returns label is absolutely ridiculous and, in my opinion, completely extortionate.

Needless to say, I won’t be walking through their doors again. There are plenty of other places where you can print something without nearly having a heart attack !

Even D Turpin wore a mask! 🥷

Avoid if you don’t want a nasty surprise at the till.

Simple process to order printing on line and collect in the shop

Right price for the shredder and delivery was par excellence on the day. thank you.

I tried to order 2 items online, did everything correctly, and my card was not accepted. I have had the card since end of March, which replaced the expired one. I do not have any trouble with any other online suppliers. I am disgusted. Cannot get out as in my late 80's but still capable of everything.

I popped into the Falkirk Ryman store needing a personalized birthday card sorted at the last minute. The standard print system didn't quite accommodate the custom photo layout I was trying to create, but rather than giving up, Nicola went above and beyond to find a solution.
She patiently worked through the system with me, printed my photos on the machine, and hand-assembled the card right there on the spot.
Thanks to her care, dedication, and problem-solving attitude, I walked away with exactly what I wanted. Nicola is a massive asset to the Falkirk team, and her manager should be very proud of her work.

Customer service and after care has always been top notch without any quibble in my experience over multiple visits.
I’m a very happy customer with a special mention to the very helpful staff of the Ealing Broadway branch where I’ve been shopped recently.

Staff are helpful and you can usually find what you are looking for. The Western Union payment system works well

Arrived on time, well packed and was just what I wanted.

The ordering and delivery were fine. However I sent two documents for printing and they were printed as a single document, so that the final page of the first one backed onto the first page of the second, which was not what I wanted. I ordered it online and it was posted to me so I could not check that it had been done correctly.

Taylor is a G

excellent company with which to do business. swift reply to order; quick delivery by very pleasant driver; package arrived intact.

Friendly staff who are very helpful