Poor quality goods
Poor quality goods, not as described on the website. No response to complaints, no return provision.
August 27, 2026
Unprompted review
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2.3
Poor
6 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Stock error, 1 week between every order/refund updates.
Waited a week for them to deliver my order with no updates from them apart from them confirming my payment. Asked them to cancel the order on 15th April, which they did, but then had to wait until 23rd April to get the refund of my ~80 euros that I paid 9th April.
Ordered from them a few years ago without problems, but now they seem to have issues with stock, sending orders and replying to emails
Update: took another week from the order cancellation until they refunded the money. No updates from them during that time period.
Not a scam, but slow customer service.
April 21, 2021
Unprompted review
Reply from Shop01media
Hi, and thank you for taking the time to write this – and for coming back to update it. You're right, and we're sorry. In spring 2021 we had stock and fulfilment problems, and a week's silence followed by a slow refund is not how we want to treat anyone, least of all a returning customer. Since then we've fixed the root causes: stock levels are synced live with the shop, order status updates go out automatically, and cancellations are refunded within a couple of business days. If you ever want to give us another try, email me directly at [adress] and I'll make sure it goes smoothly this time. – Paul, shop01media.com
Longer shipping due to covid
They just replied im glad to hear its not a scam shop thankfully 😅 I will update to 5 star when item is recieved. Thank you shop01media for the reply.
November 9, 2020
Unprompted review
Reply from Shop01media
Really sorry we had some trouble with emails, servers and shipping deleya due to the covid-19 virus restrictions. It's OK now and we are caching-up old orders and emails. Thank you for understanding.
Take your money, never answer your mail...
Never buy there because you will loose all your money.
In 10 October 2016 I ordered:
-R4i SDHC
-GPU Heat Sink for Xbox 360
-Xbox 360 RROD Uniclamp repair Kit Xtreme III
Paid 65.91€ (about 73.31$ US).
Until TODAY 19 May 2017 I Never received anything!!!.
I sent many mail to ask what happens or even if they can refund, they never answered me.
They didn't care at all about customers who live far away from them, they surely think that you cannot do anything against them!.
That's TRUE i loose my money and have nothing but I hope that this will warn people and make them aware about what could happen to them.
NEVER Trust them anymore.
I put one Star But if I could it was 0, zero, none, even -5 stars.
May 19, 2017
Unprompted review
Reply from Shop01media
Hello Jean-Michaël... What you are writing is not true. We sent you 4 emails you never replied to. The last email to you we sent was in january 2017 asking you if you did receive the package and wishing yoiu happy new year. Check your emails, check your spam filters...
The package with all products was sent to you on 14th of October 2016. Tracking nr RR941443541PL, you can track it and see "Item arrived 2017-01-19 05:11 International Postal System", possible that your local postal service was slow or did not deliver it to you. Maybe customs delayed something. You live on a small island, I dont know how well postal service works on Reunion. You selected cheapes shipping option which is registered mail, maybe a courier would be better option for you. Also some times customers write wrong address, have not their name on the door, misspell something, that can happen. This is out of our control, but we always send orders and dont steal anything...
We are well established company in this business for last 15 years. In case of any problems we ALWAYS help customers, packages are insured so we can eventually sent new if it's lost. But this require communication with the custommer. If you dont reply on emails, it's impossible to communicate and help. You are always welcome to get back to us for help.
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