I have never needed a spare part for a shower before and finding one for a shower that was 20 years old might have been difficult. I came across The Shower Doctor Ltd from an internet search and looked at the different types of shower hose available. I narrowed it down to what I thought was required and sent an email enquiry to check suitability. I got a very swift response to confirm it would fit my shower. I ordered on line and it came very promptly. It fitted easily and the shower functions properly. I was very satisfied.
This is the second time I have ordered from The Shower Doctor, and yet again, they have excelled at cost, dispatch and delivery.
Very knowledgeable and informative. Cannot rate them highly enough.
Have a Merry Christmas and a Happy New Year.
This company is brilliant, so helpful and even suggested a fix before spending money on replacement parts. Wish more companies worked this way, I would use the shower doctor again without hesitation.
So my wife is currently having heart related difficulties and on top of that caught MRSA from hospital. Just when you think life couldn't get worse, our mira sport shower stops outputting hot water. She needed it working for the special shampoo she needed to use to cure the MRSA! So I ordered a thermal switch as seemed to be the solution and fitted as per video tutorial on the website and boom it all works! She's now clear of the MRSA and light can now get back on track ! Thanks shower doc!
Ordered a part for the shower and it was delivered within 2 days. One of the internal parts had dislodged during transit, however the useful and easy to follow online videos available allowed me to sort it out and fix the shower in no time with very little hassle. Easy to order, fast delivery and all round good service.
Ordered Mould removal spray just after mid-day & it was delivered next morning. Notification of progress was very good which can be a major problem with some E firms.
By the way the product actually works when other products have failed. Congratulations!
My plumber was called out on an emergency (our ensuite shower blew a connection),he quickly capped off the water connector pipe and explained that a clamp had failed,probably due to a heavy handed installer over tightening the self tapping screws.He suggested that I contact Showerdoctor to locate the component and he would return to complete the work after I received the part.I immediately googled the site and was able to identify the part and place the order.The part was delivered the next day !,amazing,
SHOWER HEAD HOLDER ON SLIDE RAIL HAD BROKEN ON SEARCING FOUND A REPLACEMENT NOT PASTIC BUT CHROME WAS THE ONE ON GREAT OFFER AND SOLVED THE PRICE OF PAYING FOR A FULL BAR/HEAD/HOLDER THAT WOULD HAVE BEEN VERY COSTLY JOB SOLVED IT, NOT THE BEST OF DIY BUT SIMPLE REPLACEMENT WITH NO LABOUR COSTS THANK YOU ..BAZA BHAM
The Council replaced my good one which was kaput with a really rubbish one so when I found you on google and ordered I was a bit worried but it is great, would have preferred more variety but I am a fussy one. thank you
After shower head holder broke I thought I would have to purchase complete rail until I found The Shower Doctor site. Searching the site is easy and I soon located it and it arrived promptly in a couple of days. No problem. Brilliant.
I was really pleased with the quality of the services Shower Doctor offers. After diagnosing my client's shower, I made an order for a new thermostatic shower cartridge. I received it early in the morning the next day. Within 24hours my clients shower was fixed . I was updated about the my order being processed, dispatched and delivery. I've the saved Shower Doctor phone number on my favourites. I'll use Shower Doctor again.
My first purchase was the wrong size and I was able to get through quickly on the customer helpline. The returns service was easy to use and very quick turnaround to notify me that the money would be credited back to me. The reorder also arrived quickly.
Staff were very helpful , they did all that they said they would and the parts I required arrived ahead of schedule, thanks to all involved.
I ordered the item on sunday night,I received it on tuesday morning,not bad from Scotland toDorset,unfortunately I had ordered the wrong size.I phoned ,no problem,the right size was sent out straight away and has now been installed in my shower.
I have nothing but praise for the sales team at shower doc,fantastic.
Hi. I've been using you for some time now and have always been astonished at the speed of your service, the knowledge of your staff and your fair prices. Unfortunately, my latest experience was not as good. I understand that Mira took some time to deliver to you what is probably not its best selling shower. However i would have expected some updates by you of the progress of the order - in the end I phoned you up after about a week's silence and then your normal service swung into action, though it still took a further 3 days for me to receive the item.
I write in the hope that this was a one off and that you can determine what caused the problem. I will continue to use you - we have 71 holiday chalets all of which have showers of one kind on another - in the anticipation that the next time will be as good as the last but one!
I was going to buy the cartridge (mira excel) from Amazon but when I was looking for help on installation I came on the video on youtube. Having watched that I thought I would look them [Shower Doctor] up. It was marginally cheaper to buy from shower doctor, the delivery was next day, and the customer service was great. The video exactly described what needed to be done and was a massive help. Saved me a lot of money; if I ever have problems with my shower again they will be my first call.
I was having a shower when the thermostat knob broke, this was a real problem as my wife was waiting for a shower and needed to wash her hair. This put me in the worst possible position as a woman who can not wash her hair is like a bear with a sore head.
Fortunately I found shower doctor online, I found the mke of shower from the search engine, it gave me a breakdown of the parts. I found the part ordered it and it arrived the next day, brilliant service.
Part fitted, shower working, wife happy, everything was great thanks to Shower Doctor its now on my favorates list.
Great pictures and clear dimensions to make sure I chose the correct cartridge for
my shower valve. Price was better than any others I had seen and when a delay in the post occurred they were quick to refund my next day delivery charge before I even asked.
I managed to break my shower head off as I tried to change the angle at which it was pointing. It's a Dolphin shower and they went bust a couple of years ago. As it had been sold as a Dolphin shower I did'nt know who had manufactured it. Fortunately I had the Dolphin User Guide so I scanned in a picture of it from the guide and e-mailed it to Shower Doctor Ltd. They got back to me straightaway with the name of the manufacturer with a link to the part in the Shower Doctor online store. I ordered it and it arrived the next day. The shower is now working perfectly again. Perfect service in every way.
What a brilliant service. My shower was broken. I knew the manufacturer of the shower but I didn't know which model it was. I photographed the parts and emailed it to the Shower Doctor. I had a response within the hour. Having ordered the part, it arrived the next day. My plumber thought I would have to replace the whole shower unit. Thanks to the identify the model service that was unnecessary.
I couldn't believe that this was the only fitting for an 18mm shower hose rail. However, the price was the best I could find and it arrived quickly and well packaged and works properly - not sure how it'll last being plastic.
I had some issues with the payment (Pay Pal), so I have written a few lines explaining what my goal is and how I would like to proceed. The service got back to me very fast and did everything exactly as I asked. Despite the fact the order amount was very low. Thumbs up.
I recently needed to replace the shower head riser on my defunct New Team shower rail. ShowerDoc made it incredibly easy to identify the correct part number and order the replacement, which was delivered within 36hrs.
Wonderful service at an excellent price. Thank you!
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