SmartBuyGlasses New Zealand reviews

SmartBuyGlasses New Zealand reviews

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8.9
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Review by confirmed purchaser

Great!

Fast and efficient. Love my new glasses!
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Review by confirmed purchaser

Recommended!

Great service. Quick and easy transaction. Efficient and timely delivery of goods. Product was in an immaculate condition and exactly what I wanted. I would highly recommend this company and look forward to my next purchase.
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Review by confirmed purchaser

Good service and communication, but the shipping company's service was not very good

Initially received an email saying the sunglasses I had purchased were already out of production and offering for me to choose a different pair or obtain a refund. This was followed a few days later by another email saying that my sunglasses were on back order and would be shipped soon. When the parcel arrived in NZ, I received a phone call saying it could not be delivered to a PO Box and requesting a physical address, which I provided. Some days went by and I tracked the parcel to discover it had been 'delivered' elsewhere. Apparently the huge, well signposted building in which I work "could not be located". After numerous emails and queries, I ended up driving to a depot to personally collect the parcel. The folks at Smart Buy were very helpful during this process. At the end of the day I did receive my sunnies and I'm happy with them, however the shipping issues and delays did taint my experience somewhat.
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Review by confirmed purchaser

too slowly

It's great shopping experience. But deilver bit slow
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Review by confirmed purchaser

Do your research locally then Buy Global - I saved a fortune

Having just lost my Maui Jim sunglasses overboard, I immediately decided to replace them ... letting my fingers do the work, I sound that the cheapest way of buying these was via SmartBuyGlasses NZ - saving me over $130 over the Sun Glasses Hut. Whilst a little apprehensive for dealing with what is effectively an offshore entity - I was pleasantly surprised in the great communication, the ability to track my order ... first class, and I will use these guys again.
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Review by confirmed purchaser

Better than expected

I was worried after reading reviews but the glasses came in just over a week and are great. Thanks :)
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Great Service, Authentic Tom Ford Frames, Massive Savings

I found the frames I was after on my optometrist's website but the price they were asking meant I would not be able to get my lenses covered through my health insurer as well.

After searching the web for a little while I came across SmartBuyGlasses NZ and found the frames I wanted for $330 less!

There was a short wait while their supplier re-stocked (which was fine considering the savings) and because it took longer than anticipated I received a 5% discount.

Once they were stocked it was a super fast delivery of an authentic product.

After writing this review I am placing a second order for sunglasses.
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Review by confirmed purchaser

After 6 month frame defect and nobody is interested

So be aware of spending money on prescription glasses if they have fault after a time nobody wants to know. Maybe not so bad for sunglasses but prescription glasses are very expensive. So, not a good experience I wasted big money on glasses I could only wear for half a year.

Since the company's answer last week nobody contacted me.

TODAY THE 10.4.14 I STILL HAVE NOT BEEN CONTACTED BY THE COMPANY.

16.04.14 I still have had no contact, so much for wanting to sorted things out.
SmartBuyGlasses New Zealand

Reply from SmartBuyGlasses New Zealand

HI Julie,

Thank you for your feedback. We are very sorry to hear about the issues with your frame and will make sure to provide possible solutions.

Our customer service team will get back to you via email.

Kind regards,
SBG
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Review by confirmed purchaser

Absolutely amazing, quality product, would definitely shop at SmartBuyGlasses again.

I love my new sunglasses from SmartBuyGlasses. They are everything that I expected and they look amazing. I would definitely recommend to my friends.
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Review by confirmed purchaser

Great website

Easy to navigate ordering process and mostly accurate delivery times. great sunnies!
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Review by confirmed purchaser

Excellent ,first time user,all good

being a first time user i had reservations with regard authenticity and service.To my pleasure all these reservations have proved baseless. I recommend these services.
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No complaints!

Great service and product as always
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Review by confirmed purchaser

Very good and prompt service thanks

Very good and prompt service.Received goods within a week from ordering and would recommend to friends and family
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Review by confirmed purchaser

Very fast delivery, aaaaa+

Very good sunglasses, flawless and fast delivery
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Review by confirmed purchaser

Brilliant shopping experience

Easy to order,quickly sent and great service from the courier company
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Review by confirmed purchaser

Very good service

I will use this web again
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Review by confirmed purchaser

Fantastic and unbelievable value

Huge selection, Very reasonably priced (cheap to be totally honest) super quick service(exactly a week from order to my door) and a beautiful reliable pair of glasses, highly recommend and I will be using again
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First time and would do it again

I have never bought prescription glasses online before and I would do it again. Good price and good quality - could not have got those quality glasses for the same price at the local store.
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Review by confirmed purchaser

Very Satisfied

I would like to say it was great doing shop with you. Cheap rates for great products and service. Will prefer to every one. Thanks A++++
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Review by confirmed purchaser

Great quality, fast process

I am glad that I chose to purchase glasses from this site. First of all the product was exactly as stated in the advertising and was very high quality. Cheap prices and fast delivery, what more could you want!

SmartBuyGlasses New Zealand Details

180 Designer Brands For Less

At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands. Find the perfect pair of sunglasses, eyeglasses, or contact lenses and save with our amazing prices.

Fast Shipping

SmartBuyGlasses offers fast country-wide shipping on our entire selection of sunglasses, glasses, and contact lenses. Get your designer eyewear shipped conveniently to your home.

100-Days Returns

If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses. It's simple and convenient to return your eyewear and you have up to 100 days to make your final decision. At SmartBuyGlasses, shopping online is risk-free with our easy return policy and money-back guarantee.

24-Month Warranty

At SmartBuyGlasses, we stand by exceptional quality in our designer eyewear and we have a 2-year warranty to ensure that our customers are getting top-notch sunglasses and glasses. Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.

Excellent Customer Service

For any questions or inquiries, our friendly customer service team is here to help! Send us an email and you'll receive a response in 24 hours or less. Whether you need help choosing a style or you have a question about a product, feel free to email us and we'll be more than happy to hear from you. Customer satisfaction is our top priority.

Buy One, Give One Charity

When you buy a pair of glasses from us, we give a pair of glasses to someone in need. At SmartBuyGlasses, we care about social responsibility and giving back to the community. Working with several charity partners in Africa, Asia, and Australia, we help impoverished communities by providing them with the gift of vision.

About this company

Visit SmartBuyGlasses New Zealand

Contact Our Customer Service Manager

We live here: New Zealand

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