Spotify 

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Rated 1 out of 5 stars

I'm an artist but I also had a listener account. I used that acct to promote my music by playlist that I created with my premium account. Well that got my music shutdown. That's still a breech of thi... See more

Rated 4 out of 5 stars

I enjoy using the Spotify app, but could you plz bring back d Duo subscription plan for everyone? Spotify free has changed significantly; it is not great anymore. A few of the vintage songs r absent f... See more

Rated 1 out of 5 stars

Used to think this was a brilliant app and a real boon to a music loving pensioner until I was kicked off from my son's Family account as we no longer live in the same house. Why call it Family, surel... See more

Rated 1 out of 5 stars

Awful. Says free trial for a month to find they want to take £1.01 from your account so if youre on you bum with mobey, you cannot start the "free" trial. If you dont pay premium, you can only skip a... See more

Company details

  1. Music Store
  2. Hobby Store
  3. Music Management and Promotion
  4. Music Publisher

Information provided by various external sources

Spotify is a digital music service that gives you access to millions of songs.


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Breach of guidelines

All reviews

(5,775)

1,099 reviews in the last 12 months

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Rated 1 out of 5 stars

Artist vs Listener

I'm an artist but I also had a listener account. I used that acct to promote my music by playlist that I created with my premium account. Well that got my music shutdown. That's still a breech of thier own premium account agreement.

August 20, 2026
Unprompted review
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Rated 4 out of 5 stars

I enjoy using the Spotify app

I enjoy using the Spotify app, but could you plz bring back d Duo subscription plan for everyone? Spotify free has changed significantly; it is not great anymore. A few of the vintage songs r absent from d Spotify application.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Please fix the free version, Spotify.

The free version works fine for about five seconds until you try to loop songs. On the mobile app especially, songs on the free version cannot be looped properly. I've tried adding playlists with one song entered, over, and over, and over again. However, if you're like me, and you like listening to YOUR music, and not the recommended songs that Spotify forces on you, you're eventually going to run into the problem where it says, "Cannot queue this content." In fact, even if you go to the search bar and pick a song there, it will not play that song. It will play another "recommended song." That is not what a user wants! They want to listen to their music that they CHOOSE. Not a recommended song. I will say, giving some credit to Spotify here, adding a single song on a playlist does work in looping it. However, this is largely counteracted with Spotify mixing in recommended songs in that playlist due to "Smart Shuffle." Some people just want to loop their music without having to pay for a subscription.

Another issue that I have found incredibly annoying are the "Made For You" playlists. Some people may find these just fine. Even I have a "Made For You" playlist that I listen to regularly. My only issue that I have with those playlists is the fact that you can't delete them. C'mon, at least let us users be able to have an option to remove these from our home screens so it's not cluttered up with 5 or 6 playlists we'll never listen too. At least for me, a lot of these playlists are single songs that I listened to because I accidentally hit a playlist instead of a song. I'll admit, yes that is my fault for not reading, but at least give us the option to remove unwanted playlists, even if they are made for us.

Oh, and don't get me started with, what I like to call, "Undead Playlists." Once upon a time, a younger me made a playlist. I listened to it, enjoyed it, but music taste changes (something that I don't think Spotify really considers unless you're actively "removing from taste profile"), so now an older me tried deleting that playlist. And it deleted...
for three seconds. I closed and reopened the app the next day, and what do you know? There it is, an empty playlist, taking up space, undelete-able. And I can't remove it to this day. This is something super annoying, ruining the user experience, that could be fixed with a simple feature of being able to remove unwanted playlists from your homepage!

I want to be able to freely skip songs that I don't want to listen to, instead of just 6 an hour. I want to be able to listen to whatever song I want, when I want, however many times I choose to. I want to be able to clear unwanted playlists from my homepage. Above all, I want these features available on free version of the Spotify app. Users should NOT be forced to pay for a subscription just to have a good user experience. Lot of us don't have the option to pay for a subscription whatsoever. As far as I'm aware, the free trial doesn't even activate on the mobile app, at least, it doesn't for me.

The only, only downside that the free version should be the adds. Whether a user is paying for a subscription, or a user is interrupted with adds, Spotify will make money either way.

Fix the user experience for free users. Stop breaking the free version of Spotify just to get users to pay for a $12.99 subscription.

I hope you consider this message, and have a wonderful day.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Spotify account log in issue

Everytime I put in my email, they keep redirecting me to the help area and I have been having this issue for 2 WEEKS. If I try to sign up using that email, they tell me it already has an account. I hope you will be able to fix this soon as I really love spotify and I would like to use it again soon.

August 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Premium apparently doesn’t mean ad-free anymore

I pay for Spotify Premium specifically to get an ad-free listening experience, yet I’m now being subjected to unskippable advertisements.

I understand that podcasts can contain sponsorships from the creators themselves, but if Spotify is putting advertisements in front of paying Premium subscribers, that completely undermines one of the main reasons people pay for Premium in the first place.

If Spotify wants to change what Premium includes, it should be made extremely clear to customers. Paying for a supposedly ad-free service only to encounter unskippable adverts feels misleading.

Very disappointing from a service I’ve paid for for years.

August 13, 2026
Unprompted review
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Rated 1 out of 5 stars

More ads than Music

Want to listen to a ten minute podcast? Or a few songs? Too bad,you're on Spotify. I wanted to listen to a podcast episode that only lasted about ten minutes, instead I got five add breaks all about three minutes long . Don't even try to listen to a playlist if you don't have premium,you'll listen to more ads than actual content. Spotify sucks,don't install .

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

The app has huge problems on windows…

The app has huge problems on windows and this issue is well known and commented on the community but Spotify di nothing to rectify. very poor service. I expect a better customer support as a premium subscriber. My recommendation is to find another music player provider.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Shuffle doesn't shuffle the entire list of songs

I'm trying to export my playlists to import into a competitor. I have various playlists, for example one has over 300 songs. However, using the various "shuffle" settings are ignored and will only shuffle the same blocks of songs. I can hear the same song 3 times before one of the others outside that designated block. Their advice, "sign out then back in to the app" or delete the app and reinstall it. Well, that's not a fix for poorly written software that's what we call in the industry a Band-Aid and it's only a Band-aid if it provides a temporary solution which it still does not. So my question is, has anyone ever figured out how to export their playlists and import to another platform? I'm tired of having to manually select songs outside the block their algo's constantly have on repeat

August 11, 2026
Unprompted review

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