The girl on the order Help desk was amazing. We wanted immediate delivery even though we ordered too late that day to guarantee next day delivery. However, she sorted everything instantly and we got t... See more
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Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.
Contact info
Unit 2 Cookology Piperell Way, CB9 8QX, Haverhill, United Kingdom
- 0800 030 8444
- help@cookology.com
- cookology.com
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Ordered product with ease
Ordered product with ease, ordered product on a Sunday afternoon and it was delivered Monday.
Very smooth transaction from start to…
Very smooth transaction from start to finish. Very impressed. Thank you.
Excellent customer service
Excellent customer service. I received the wrong colour fridge freezer and some issues with the delivery drivers. Whilst this might have been ignored as being "just one of those things" cookology was extremely helpful and offered different options to put it right. I decided to keep the fridge freezer with a reduced price. Thank you
Excellent quality
Excellent quality, value for money and great delivery
incredible fast delivery
incredible fast delivery, within 20 hours of order. well packaged. have not had it fitted yet but looks good.
Great service good quality goods quick…
Great service good quality goods quick delivery
Good service
Good service. Good value for money. I could choose my delivery day and a professional service
The wine fridge fits in well and keeps…
The wine fridge fits in well and keeps to temperate.
Arrived on time. All good.
Very reasonable price
Very reasonable price. Lovely item and fast delivery. Works perfectly and just the right size
I had a dishwasher delivered when…
I had a dishwasher delivered when unboxed it was damaged we know this can happen they where very good arranged collection of it and new one to be delivered all good great customer service
Product was well packed looked good and…
Product was well packed looked good and works well.
Delivery was on time.
Great little fridge and 5 star customer service…
Ordered a small under the counter fridge for my elderly Mum. Very reasonably priced. Process of ordering and delivery went very smoothly and quickly and we were regularly updated.
Unfortunately, there was a small bash on corner of fridge when unpacked. Very impressed with Customer Service. Decided to keep as wouldn't show and didn't affect operating. Sent proof with photos and we accepted a discount. No fuss. Would definitely order from Cookology again.
My fridge had some issues and Cookology resolved it well
My fridge had some issues and
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