The first good thing is that Rob actually answered my emailed questions, promptly and accurately. So, I then purchased a Snugpak Ionosphere Bivy/tent at a very good price. The second good thing is that delivery to New Zealand was affordable; some UK dealers charge delivery fees that should hire a whole airplane, but This Tribe was fine. The third good thing is that it arrived about a week after I ordered it, and it's exactly what I ordered. Happy customer, very happy.