What to expect...no faff, as stated on the website you can't order what they don't have on the shelf. When you do order at no point do they fail to inform you what's the status of your order. Then it arrives on time, as described, protected by packaging which whilst minimal protects your new toy. What's not to like? No gimmicks or hassle, so good I briefed the Squadron about them. The army has a saying if the troops aren't moaning there's a problem! But now this isn't true because there is This Tribe.