My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the fir... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to oth... See more
Easily found the exact icemaker for my refrigerator. The complete, detailed list of units it is compatible with meant I could order with confidence that it was the right one. Delivery was fast. Had... See more
Drawing of parts diagram made it easy to identify correct part. Small bearing replacement saved me the cost of replacing sander. Fast service. 100% satisfied.
Company details
Information provided by various external sources
We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: info@PartsWarehouse.com Call Us: 866-243-2721
Contact info
Texas 276 2578, 75032, Rockwall, United States
- partswarehouse.com
4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 56% of negative reviews
Typically takes over 1 month to reply
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Part never delievered
This company didn't deliver the part I ordered. They said that the part was lost in transit. UPS does not lose parts in transit. This company is shady. I would not purchase from them.
August 12, 2026
Unprompted review
Reply from PartsWarehouse.com
I’m sorry your order was not delivered. Unfortunately, packages can occasionally be lost or misrouted while in a carrier’s possession, and I understand how frustrating and concerning that is. We are a legitimate company and want to ensure this is resolved appropriately.
Please contact me directly so I can review the tracking and help arrange the best next step, whether that is a replacement or refund.
1-866-243-2721, ext. 230
Thank you,
Veronica
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I called to say that the part I reciever does not function correctly
I called to say that the part I received did not function correctly. I gave the order number that I had. Now! The want all of the following::::::
1. An image of the damaged and or defective item.
2. The data tag on your unit. This displays the complete model and serial number of the unit that the part was purchased for.
3. A complete image of the box the part arrived in.
4. The packaging inside the box.
WHAT IS WRONG HERE???? You have the order number! you have all the information to describe what was shipped!! You have the make and model number of my appliance!!
Without even asking what the problem is, you brush me off with all of these demands.
Not very encouraging at all!!!
August 26, 2026
Unprompted review
Reply from PartsWarehouse.com
We’re sorry this process made you feel dismissed. While an order number identifies the part we shipped, photos of the part, appliance data tag, box, and packaging may be needed to confirm compatibility, document damage, and determine the appropriate resolution.
I understand how frustrating it was to receive a list of requirements without that explanation. Please respond to me directly so I can review the issue with you and help determine the next step. 1-866-243-2721 X 230 Thank you Veronica
I ordered a part for my tiller in early…
I ordered a part for my tiller in early March and was told it would ship in 5 business days. It was delayed until early April, then late April, then May, June, July, August 9th and now August 28th. So much for being able to plant a garden this year. This business is likely a scam! Buyer beware!!
August 10, 2026
Unprompted review
Reply from PartsWarehouse.com
We sincerely apologize for the repeated delays and understand how frustrating it was to miss the gardening season while waiting for your tiller part. The estimated availability date changed several times based on updates from our supplier, but we recognize that this does not make the experience acceptable.
We are a legitimate business, and we’re sorry that the delays caused you to question your trust in us. Please contact our customer service team with your order number so we can review the latest status and discuss the available options with you.
They admitted that the part I…
They admitted that the part I ordered,that still shows as "in stock" on their website is backordered for over a month now. They have no idea when/if it will become available. I asked them why it still shows as in stock and they said that the manufacturer asks them to advertise it that way. So they lie and hope you forget so.they can steal your money or can't dispute it on your credit card due to too much time past!
BUYER BEWARE!
June 30, 2026
Unprompted review
Reply from PartsWarehouse.com
We sincerely apologize for the frustration caused by the delay and the conflicting availability information. Your order initially had an estimated availability date of August 7, which was later changed to August 26 based on an update from the supplier.
At your request, we canceled the order and processed a full refund on August 7. We understand why the item’s “in stock” status caused concern, and we regret that the information shown on our website did not accurately reflect the delay. We will certainly look into this to help prevent similar situations in the future..
Customer service is horrible
Customer service is horrible. No transparency on order fulfillment. Says shipping will have a window but preparing the part for shipping out doesn't count towards that window. Went 16 days with no contact and multiple emails. No refund no updates.
August 5, 2026
Unprompted review
Reply from PartsWarehouse.com
Hi Ramz, we sincerely apologize for the lack of communication and transparency regarding your order. We understand how frustrating it is to wait 16 days without clear updates, especially after reaching out multiple times. This is not the level of service we aim to provide.
Please contact us at info@partswarehouse.com or call 1-866-243-2721 with your order number so we can review the status of your order and address your refund concerns as quickly as possible.
—PartsWarehouse.com Customer Service
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Unacceptable Delay and Poor Customer Service
I placed an order for two router sub-bases on April 29. According to my invoice, the estimated delivery time was 2–5 business days. After that timeframe passed, I contacted customer service several times to request updates on my order.
Despite my repeated inquiries, I received little meaningful information. The last email I received stated that the order would not ship until July 27—nearly three months after I placed it.
Waiting over three months for an item that was originally advertised to arrive within a few business days is unacceptable. Throughout this process, it seemed as though there was little urgency or concern about fulfilling my order. The lack of communication, failure to meet the stated delivery timeline, and overall customer service experience have been extremely disappointing.
Based on my experience, I cannot recommend this company. I hope they improve their inventory management, communication, and commitment to their customers.
April 29, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for sharing your order information with me. After reviewing the order and checking directly with the manufacturer, I confirmed that the router sub-bases remain on backorder, with the most recent estimated availability date of August 30, 2026.
We completely understand your decision to cancel rather than continue waiting. Your order was canceled as requested, and we issued a full refund of everything you paid.
While manufacturer inventory delays are outside our direct control, we recognize that our communication throughout the delay should have been clearer and more consistent. We sincerely apologize that we were unable to fulfill your order within the original estimated timeframe and that this experience resulted in losing your business.
Thank you for sharing this, and I sincerely apologize for what happened with your order. A three-month wait for router sub-bases that were quoted at 2–5 business days is not the experience we want any customer to have, and the lack of clear communication along the way made it worse. You deserved better updates than what you received, especially after reaching out multiple times.
It sounds like this came down to an inventory/backorder issue that wasn't communicated properly, and that's on us to fix — both in how we track stock and in how we keep customers informed when timelines slip. I'd like to look into your specific order and make this right. Could you send your order number to info@partsvana.com so I can follow up directly?
We appreciate your business, and I'm sorry this wasn't the experience we aim to deliver.
All Canadians
If you live in Canada don't order from this company! Just don't. Delivery, order, price. Name your poison, I had problems with all 3.
July 1, 2026
Unprompted review
Reply from PartsWarehouse.com
I'm sorry to hear you had issues across the board — delivery, the order itself, and pricing is a rough combination, and that's not the experience we want for our Canadian customers. I'll also mention that cross-border shipments can sometimes see extra delays once they hit customs, which is outside our direct control but still frustrating when you're waiting on an order. I'd like to understand what went wrong on our end so we can actually fix it rather than just apologize. Could you share your order number or the email associated with your account? I'll personally look into each of those issues and follow up with you directly.
We appreciate your business, and I want to make this right if you'll give us the chance.
Part Not Shipped When They Said, Multiple Times, It Would.
I searched for the part I needed online for a dehumidifier. partswarehouse.com had the part and said it had a 2-week delivery time on May 9, 2026. When the 2-weeks expired, they sent an email saying it will not arrive until June 1... then another email saying June 30... then another email July 6... then I decided to cancel the order. No one seemed to care. By email, they seemed glad I cancelled the order. I expect more information from a supplier, and to not give up so quickly. I'm not even sure they tried to order the part.
July 17, 2026
Unprompted review
Reply from PartsWarehouse.com
Update: Linda, thank you for providing the information needed for me to personally review your order. The carrier’s tracking confirms that the package was delivered in Canada on July 24, 2026.
We understand that you were unhappy with the overall experience, including the delivery, order, and cost. Although the shipment was confirmed as delivered, we issued you a full refund for the entire order to resolve the matter.
We sincerely apologize for the frustration this experience caused. We value our Canadian customers and regret that your order did not reflect the level of service we aim to provide.
We're very sorry for the repeated delays and the lack of clear communication on this order — that's not the level of follow-through we aim for, and we understand your frustration with the constantly shifting dates. We're sorry it came across as though we didn't care when you cancelled; that certainly wasn't our intent. We can confirm your refund of $60.73 was processed on 7/13/2026. If you're open to it, we'd welcome the chance to look into what happened with the supplier and share more detail — please reach out to us at 866-243-2721.
Prompt delivery
Prompt delivery, got exactly what I ordered. My only issue was of my own doing as I didn't check my junk email for my tracking number
July 21, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the great review! We're glad your order arrived promptly and was exactly what you needed. And no worries about the tracking email — happens to the best of us! We appreciate your business.
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9384645
Order number
9384645
Ordered product from site. Ordered Monday July 13th. I selected shipping 1-3 days because we needed the product ASAP, therefore I paid extra for quicker shipping.
Today, I inquire about my order and it has yet to even ship. Why are customers paying for 1-3 days shipping wanting quicker shipping if their staff takes 7 +days to get it in the mail.
Very disappointed in their lack of urgency on 1-3 days shipping when charging fees associated with a customers idea of quicker shipping.
I am sure I will get the product, but would never have spent an extra dime on rush shipping rates.
July 12, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for reaching out, and I understand the frustration with the timing of this order. I want to walk through what happened and clarify how our shipping works.
Your order was placed Monday, July 13th. Orders typically require processing time before they ship — in this case, your order was processed and handed off to FedEx on Wednesday, July 15th. The 1-3 day shipping you selected refers to transit time once the package is in FedEx's hands, not the full time from order placement to delivery.
That said, FedEx's own tracking shows the package encountered a delay: a barcode label issue in Hutchins, TX on July 17th required a replacement label, which pushed delivery back further. The package was ultimately delivered on Monday, July 20th.
We understand this is disappointing, as we're unable to control what happens once the package leaves our facility. As a gesture of goodwill, we have refunded the $8.86 shipping fee you paid for the 1-3 day service to your original payment method.
Please accept our apologies, and we appreciate you sharing this feedback with us. If you would like to discuss this further, please feel free to call us at 1-866-243-2721.
WRONG PART REPEAT
I ordered 4 small parts for my Greenworks chainsaw.
A screw, a bolt, a washer and a handle. These came in three shipments spread over two weeks. The washer came last in a single envelope. All parts were ordered from the same parts schematic, and the bolt and screw were different sizes and did not fit together. I asked for return instructions and they replied with me to send photos of each part, my chainsaw model, order number, what was on the order. I am sure they have all this information however asked me the customer to jump thru loops and supply them with these ridiculous photos. I was put on trial for being a repeat customer. So, a day later now I looked at my order and looked at what I received, and it was not the correct part. Their customer service missed this fact. I looked at my invoice and compared it to the part that I sent them a picture of the part that was 5 sizes too big for the screw. They did not compare the two, the picture showing the SKW number and my order SKW.
Update 5/30/26 Customer Service acknowledged wrong part sent, and THEN asked me which one I wanted.? And how to proceed.
I told them I want my postage refunded. Their final reply was: We apologize for the inconvenience of the incorrect part shipping to you.
The correct part will be processed for shipment. Please dispose of the incorrect part at your convenience. It is not necessary to return the item.
WELL THEY SENT THE WRONG PART AGAIN AND WILL NOT ANSWER MY EMAILS. I WVEN GAE THEM THE RIGHT NUMBER BUTTHE SENT A DIFFERENT PART. 3RD TIME.
May 24, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for your detailed feedback, and we sincerely apologize for the experience you've had with this order. Receiving the wrong part not once, but repeatedly, is not the standard of service we aim to provide, and we understand your frustration — especially after already taking the time to verify part numbers and send photos as requested. There may be an error on our website that we need to correct.
We also apologize for the delay and lack of response to your recent emails. That falls short of how we should be treating any customer, let alone one dealing with a repeated error on our part.
We want to make this right. Please provide your order number so we can locate your account and take a closer look at exactly what went wrong with each shipment. Once we have that, we'll personally ensure we can make this right with you.
We appreciate you bringing this to our attention, and we're taking a close look at how this order was handled to prevent this from happening again.
Micro Dremel, rotary tool power cable
I received your product and I’m back in business. The product I bought was the charging cable for the Dremel micro tool. Apparently the power cord quit working after a very short time I found you guys bought a new power cable and I’m good to go. Thank you so much.
May 27, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you so much for the kind words and the 5-star review! We're thrilled to hear you're back in business with your Dremel micro tool. We appreciate you taking the time to share your experience, and we're here anytime you need us.
Good experience
While searching for a certain type of trimmer line I cannot find in stores around where I live, you had it and for a great price. So , I ordered 2 of it. I got my package within a few days of ordering it. I was also able to track my package.
May 13, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the great review! We're so glad we had the trimmer line you were searching for and that it arrived quickly with easy tracking. We appreciate you choosing PartsWarehouse.com, and we're here whenever you need hard-to-find parts again.
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As always on time and correct item…
As always on time and correct item received
May 18, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the kind words and for being a repeat customer! We're glad we could deliver the correct item on time again — that consistency means a lot to us. We appreciate your continued trust in PartsWarehouse.com.
Every time I purchase parts from your…
Every time I purchase parts from your company, I always get the correct part within 3 to 5 days, as you say.
May 11, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you so much for the continued trust and for sharing your experience! We're glad we've been able to consistently get you the correct part within that 3-5 day window, order after order. We appreciate loyal customers like you, and we'll keep working to earn that trust every time.
They had the factory part I needed and…
They had the factory part I needed and it was shipped and delivered on time. Excellent service.
May 4, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the great review! We're glad we had the factory part you needed and that it arrived shipped and delivered right on time. We appreciate you choosing PartsWarehouse.com — excellent service is exactly what we aim for.
Parts arrived on time and as described
Parts arrived on time, exact fit, went together precisely as described. Made me look smart, thanks!!
May 9, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the fantastic review! We're glad the parts arrived on time and fit exactly as described — happy to help make the job (and you) look good. We appreciate you choosing PartsWarehouse.com!
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Quite impressive selection wit…
Quite impressive selection wit fantastic packaging and shipping rates. The parts were a perfect fir to our dish washer. The website description and part information was very helpful feeling confident the part was correct.
April 15, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the wonderful review! We're glad our selection, packaging, and shipping rates stood out, and that the part was a perfect fit for your dishwasher. It's great to hear our website descriptions gave you the confidence to order the right part the first time. We appreciate your business!
Easy to find part that I need and…
Easy to find part that I need and received quickly at a great price.
May 1, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the great review! We're glad you were able to easily find the part you needed and get it quickly at a great price. We appreciate your business!
Easy ordering and fast inexpensive shipping.
I was able to find the part I needed in under five minutes. They listed it by the manufacturer’ part number, so I was sure I would receive the right part. The cost for two day shipping reasonable, and it arrived in two days! I will definitely order from them again.
April 1, 2026
Unprompted review
Reply from PartsWarehouse.com
Thank you for the fantastic review! We're glad listing parts by manufacturer part number helped you find exactly what you needed in minutes, and that your two-day shipping arrived right on time. We look forward to helping you find your next part — thanks for choosing PartsWarehouse.com!
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