Wiggle.com Reviews 

3,517
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the items are reasonably priced and many orders arrive quickly in good condition. Shoppers also appreciate that the online platform is very straightforward to navigate when looking for sports equipment. Many people find that the overall purchasing process is completely smooth and efficient. Some reviewers were not happy with delivery delays and frustrating courier problems during transit. Others noted unexpected sizing inconsistencies and poor product quality with certain garments received. Additionally, a few buyers pointed out high shipping charges for relatively small orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some consumers praise the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences vary widely. Many... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Price

Users describe ambiguous interactions with price, highlighting mixed experiences. Many consumers praise the... See more

Website

Customers had ambiguous experiences with website navigation and features. Some reviewers praised the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a Speedo swimsuit. It's a nice design, but compared to previous purchases (DHB, TYR, and Maru) the product is poor quality. The fabric is horribly textured and scratchy, and the stitching i... See more

Rated 3 out of 5 stars

Buying from Wiggle used to be a great experience, not so good now. The product selection is greatly reduced, there are no reviews or web chat to help guide your purchase, and product descriptions are... See more

Rated 3 out of 5 stars

Still a good place to Shop online. I like to buy from Wiggle as the prices are fair and the viarity of products is good however I have seen a fall on product like the DHB line etc. Also shipping co... See more

Rated 3 out of 5 stars

I order four items from Wiggle and they arrived all in good time. So far, so good. However, having measured my hands for a pair of gloves using the size guide, they were still too small. So I'd like t... See more


Company details

  1. Bicycle Store
  2. Sporting Goods Store

About Wiggle.com

Written by the company

You can direct your query by this form :http://www.wiggle.com/ContactUsForm

You can direct your query by this form: http://www.wiggle.co.uk/ContactUsForm. Monday - Sunday: 6:00 - 22:00 GMT
Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN


Contact info

  • 1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth , United Kingdom

  • www.wiggle.com

3.1

Average

TrustScore 3 out of 5

4K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(3,517)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Gift card confusion

Firstly it wasn’t clear if the gift cards for sale could be used actually on wiggle. They mention a lot of other companies but not wiggle.
When we tried to purchase a gift card it hung on the paying page. In the end we had to use a more up to date iPad. I’ve never had an issue paying for something on my old iPad before.
We did not receive a confirmation email but did receive an email 3 days later saying part of the order was being processed
By this time the gift card had been received by email

August 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Next day delivery

I paid £7.99 for next day delivery and I am still waiting. Evri have estimated delivery tomorrow which is two days later than expected. No point in wasting money on next day delivery! Apparently I am not entitled to getting the £7.99 back.

August 18, 2026
Unprompted review
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Rated 1 out of 5 stars

You chose Evri as the courier

You chose Evri as the courier - had I realised that I would not have given you my business. Evri received the package and immediately lost it, with no update on tracking for 10 days. Your online help system is useless and patronising.

July 30, 2026
Unprompted review
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Rated 4 out of 5 stars

New cycling socks fit fine asics bought…

New cycling socks fit fine asics bought as S/M as L/XL would swamp and proved so. Not too happy with delivery charge £4.75 for such a small packet and within the same post code area. Ho well at least they fit and look good.
Thanks Wiggle.

August 4, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a large size cycling top.

I ordered a large size cycling top.
It said Large on the wrapping and the top, my 10 year old granddaughter couldn't get it on.
Im now expected to send it back at my cost...Absolutely diabolical!

June 25, 2026
Unprompted review
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Rated 1 out of 5 stars

difficult to return wrong sizes

Do not take returns on shoes when wrong size when ordered online. So will no accept back to shop. Also requires postage to be paid for return and original dispatch. So £10 £5 each way, to try then on and wrong size. Never seen this before not like other stores with online clothing and shoes. Better never use them for mail order only worth trying them in the shop. Also on return would not supply email or Tel for courier recorded return. Poor customer service because of this. In fact looks they they aim for no customer service, all self service.

Wiggle was not like this before. What has happened?

June 16, 2026
Unprompted review

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